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Arabic Front Desk Receptionist

Future Plan Real Estate-Dubai
Job Description:

DubaiAED0 a monthQUALIFICATIONS: Female ReceptionistArabic Speaker is mandatoryPreferably can communicate in English as wellJob Summary: As the receptionist, you will handle phone, social media and face to face interactions with customers. You will manage client adjustments, claims, quotations, and process customer booking if required. You will work closely with the Social Media Specialist for patient relationKNOWLEDGE, SKILL & ABILITIES: Good communication, pleasant personality , customer service and relationship-building skills, Team working skills, Organization and time management skills, Multitasking and stress management skills,Attention to detail, Negotiation skills, Assertiveness Flexibility, Tact, discretion and diplomacy, the ability to be proactive and use your initiative: to see what needs doing and to do it, The ability to use standard software packages (e.g. Microsoft Office) and to learn bespoke packages if requiredDuties and responsibilitiesWelcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.Directs visitors by maintaining employee and department directories; giving instructions.Maintains security by following procedures; monitoring logbook; issuing visitor badges.Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.Prepare and complete patient filesHandling of patient filesResponsible for issuing an invoice in the system if requested and will be responsible for any ambiguity after issuing the invoice.Contributes to team effort by accomplishing related results as needed.Performs other job-related duties as assigned by Assistant ManagerResponsible for checking & verifying patients insurance cardInterested Applicants can submit their CV attached with photo to hr(at)firstmed.ae and careers(at)firstmed.aeJob Type: Full-timeSalary: AED0.00 /monthExperience:medical office: 1 year (Preferred)Location:Dubai (Preferred)Language:Arabic (Preferred)