Colleague Services Manager - Payroll & Benefits - -Dubai
Dubai -Careem is the leading technology platform for the greater Middle East. A pioneer of the region’s ride-hailing economy, Careem is expanding services across its platform to include payments, delivery and mass transportation. Careem’s mission is to simplify and improve the lives of people and build a lasting institution that inspires. Established in July 2012, Careem operates in more than 120 cities across 15 countries and has created more than one million job opportunities in the region . About the role This role is part of the Colleague Services that supports Careem’s all markets. This position requires strong partnership with finance, analytics, rewards and country teams to ensure necessary information is gathered in a timely manner for accurate processing of payroll and benefit transactions. Reporting - This role reports into the Head of Colleague Services Key Responsibilities To develop and manage effective administrative and information management systems to support the work of the Colleague Services team and to the services it provides. Interface with associates and management: Provide a front-line client service orientation to all those who contact Colleague Services Refer Careem colleagues and team leads to appropriate resources Management: Day to day management of the Colleague Services payroll & benefits operations area for the country(ies) assigned to them and its team including all training and appraisal related tasks To provide oversight to ensure all administration, colleague data management, payroll, benefit and regulatory reporting tasks are completed accurately and within agreed deadlines To highlight any audit or business critical issues that may arise from the non-completion of the aforementioned tasks To undertake proactive action as and when issues are foreseen or arise Escalates issues to team lead where required Control of department related invoices and expenses where authorised Supervision of regulatory authorities for the counties assigned to them Payroll: Management oversight of the payroll function Liaising with the Payroll & Benefits Specialists and Finance on any major changes to the Careem payrolls Responsible for day to day payroll processing control for assigned countries by all given deadlines Responsible for day to day relationships with payroll providers where applicable Responsible for all internal and external payroll queries/issues and escalation to related team leads if required Reconciliation of payroll & benefit data Responsible along with Head of Colleague Services and Payroll & Benefits Specialist for implementation of all payroll related legislative changes by statutory deadlines Provision of final monthly payments figures to Finance departments and benefit providers Responsible for the timely processing of all payroll and benefit related invoices Documents and reviews payroll procedures and ensures they are adhered to Reviews existing payroll and benefits processes and improve the processes where required Benefits Management oversight of benefit administration Management of all benefit renewals in conjunction with country HR departments and procurement Responsible for the day to day monitoring of insurance schemes Responsible for day to day relationships with benefits providers Responsible along with Head of Colleague Services for implementation of all benefit related legislative changes by statutory deadlines Provision of benefit data to related parties when required Invoice processing Compensation: Provide advice in annual budget, headcount and compensation processes Provide related numbers of payroll & benefits for HR budgeting Management Information / Reporting: Management oversight of all internal and external regulatory HR reports Control and measure performance of the Payroll & Benefits Specialist reporting tp them to ensure agreed service levels are in line with business objectives Special Projects / Ad hoc Requirements: Participate in special projects when required Other Duties: The job description is intended to describe only the main duties. Jobholders are expected to maintain flexibility and perform all other reasonable duties that relate to the work. Knowledge/Qualifications/Experience Minimum of 5 years of experience in a professional HR environment, ideally in a HR Shared Services organisation including good experience of: Payroll law, protocol and procedures across Middle East and Africa & other European countries (an advantage) Front and backend knowledge of Oracle Payroll HCMS and Payroll System Proficient in Microsoft Office with excellent Excel skills (VLookup, Pivot tables, conditional Formatting), Word (Mail Merge) and PowerPoint and its component parts and / or Google Sheets. Some knowledge of, or interest, in the Start-Ups Previous experience in customer service and transaction processing preferred High attention to detail is essential Able of work to deadlines Numerate Strong administrative and coordination skills Management and Financial Reporting Statutory Reporting Service Delivery Employment law knowledge HR/Payroll administration and procedures HR/Finance procedures Team Management Change Management Project Management Vendor Management Data Management Budgeting Experience Proven experience of working in a busy HR office supporting the work of others and during which the following will have been gained: Good knowledge of Oracle or any other Payroll System Preferred knowledge of Human Resources Information Systems (HRIS) Experience of working with office administration and communications systems, including filing systems and databases Excellent IT skills, to include word processing, excel or google spread sheets, data basing skills, website content management. Skills & Attributes Know-how on labour law, regulatory reporting and audit processes Excellent communication skills, both written and verbal Learn and demonstrate follow up and problem-solving skills Learn and demonstrate analytical and reasoning ability to interpret various external regulations Good numeracy skills and a confidence to work with numbers and data Ability to cope well under pressure, work on own initiative, prioritise tasks and manage workloads Ability to work accurately and with attention to detail Tact, diplomacy and an appreciation of the importance of working with confidential information Proven commitment to equal opportunities practice and behaviour Proven commitment to delivering quality, customer focused services Flexible to travel where required Oh, and also, we’re looking for someone who can take ownership, who is of service and who shoots to the moon and beyond. Is this you? We’re looking forward to seeing your application! What do we offer you? Working in an international environment with colleagues from 70+ nationalities, a flat hierarchy, flexible working hours, unlimited (paid!) holidays and, the latest technologies and full ownership!
Solution Architect (Push Payments) - -Dubai
Dubai -Job Description Visa Direct is a payment service that Visa provides to clients (issuers, acquirers, processors, merchants and service providers) to facilitate fund transfers/disbursements to Visa and bank accounts globally using push payment technology. In Central Europe Middle East Africa (CEMEA) region, Visa Direct consumer and business applications include person to person (P2P) transfer, person to merchant payment (QR payments), and funds disbursement (e.g. insurance claim disbursements). We are at the core of Visa’s overall vision to be the best way to pay and be paid for everyone, everywhere. We are fueled by a diverse team of talented team-members who continuously raise the bar on delivering best-in-class products and services to people all over the world. We are looking for a Manager within our Solutions Management team with varying levels of experience and background (3-5 years) in payments and technology. The candidate filling this role will be a key team member of the MENA Push Payment solution team. As part of the Visa Direct Solutions team, you will design the solution and implement the same working with Visa’s customers. You will work closely with regional leads in creating solution relevant for your specific geography across various use cases. Your role will include aspects of consultative client engagement, product strategy, and analytics to craft solutions to meet customer needs. You will also be working with a team that supports technical conversations and deployment with external partners, including advising on how they can work with Visa to build custom solutions that utilize their strengths to enhance Visa’s solution offering. Responsibilities: Be the ultimate Subject Matter Expert (SME) for all Visa Direct APIs in CEMEA Responsible for leading design discussion and as well as deep dive workshops with clients for developing digital payment solutions leveraging Visa Direct APIs Able to identify relevant APIs based on client problems and explain how Visa’s APIs function Coordinate resolution of issues and design of new solutions with the regional and global product team Work alongside a cross-functional team of Sales and Business Development to build and drive strategic business goals for Visa Work closely with our partners across the solution development cycle starting from strategy and solution definition through launch and go to market, by co-managing and driving the completion of key execution deliverables Track progress on projects’ implementations and act as first line of support for product related issues Stay abreast of trends in the payments, technology, business, identifying implications for Visa’s Product & Solutions strategy and our clients businesses Adopt human-centered design thinking around how Visa can improve its customer experience across Visa’s product and solutions sets Support management of project pipeline and driving the client engagements as per opportunities pipeline Manage through influence, but without direct management authority Embrace teamwork while promoting a culture of openness and flexibility Candidate must have the ability to travel Qualifications Bachelors/Degree or equivalent work experience with an aptitude and passion for technology 3-5 years of related work experience – prior experience in taking new products/solutions from the idea stage to commercial launch is preferred Have a strong engineering or architecture background focused on Web technologies, APIs, and machine-to-machine communication over the Internet. High knowledge of the electronic payments landscape including mobile and internet payments Demonstrated strong project management skills Be willing and able to get hands-on with technology teams or deep-dive into user flows with clients. Be conversant in the predominant programming languages used by our target developer communities. Have technical appreciation and hands-on experience in XML/SOAP and REST/JSON. Eagerness and self-starting approach and an entrepreneurial mindset Problem-solving, organizational, analytical, and critical thinking skills Ability to translate client business needs into solutions through co-creation Client engagement and presentation skills required Excellent written and verbal communication skills Fluency in English language is a must Advantageous Qualifications: Experience in global money movement & remittance products Knowledge or experience with Agile methodology to drive product development and delivery Good command of Arabic language is a plus Additional Information All your information will be kept confidential according to EEO guidelines.
Outdoor Flooring Estimator - -Dubai
Dubai -AED3,700 - AED4,000 a monthJob DescriptionThe Outdoor Flooring Estimator is an essential role within the organization which requires an articulate and reliable candidate to produce consistent site reports with minimal supervision. A current full UAE driving license is essential for this position.Duties include:Visit client’s properties to conduct inspections, take measurements and assess all aspects of each individual project.Create drawings and BOQ's based on the site visit reports.Update company CRM with all site information in a timely manner.Identify problems and find solutions with regards customer complaints and site snagging.Extensive travel throughout the UAE on a daily basis.Advise installations department on labour requirements for each project.Be the main point of contact with the client for all technical matters.RequirementsMust have the following experience:Ability to understand and read shop drawingsUnderstanding of construction industryExcellent time management skills.Good IT skills with experience in estimating softwareThe ability to work on own initiativeUAE driving licenseMust be fluent in English both written and oralJob Type: Full-time, PermanentBenefits:Salary: AED 3,800.00 to AED ,200.00 /monthMedical InsuranceAnnual Return TicketJob Type: Full-timeSalary: AED3,700.00 to AED4,000.00 /monthExperience:Estimating/Construction: 2 years (Required)Location:Dubai - (Required)License:UAE Driving (Required)Language:English (Required)