Community Manager - Premier Sharjah Corniche Buheirah Clinic-Dubai
Dubai -The Community Manager shall be overall responsible for management of the Owners Association (OA) and compliance with Law No. 27 of 2007 in the Emirate of Dubai - (Jointly Owned Property Law) which includes, but not limited to site operations and supervision, financial, general management, relationship management with OA Board Members, Owners, Service Providers, Contractors and all other entities who directly or indirectly contribute to the management and operations of the OA.PRINCIPAL ACCOUNTABILITIESManagement of Owners Association (OA)Ensures full compliance with the Jointly Owned Property Law and Directions thereinDevelops/Coordinates/Facilitates registration and formation of OADevelops, manages, implements governing documents that are required for managing the OA (declarations, community rules, codes, covenants and easements, policies, procedures, processes, sales and purchase agreements etc.)Manages relationships with OA Board Members and Homeowners/ResidentsCaters to the secretarial and administrative requirements of the OA/OA Board Members (minutes of meetings, reports, presentations, letter, notice etc.)Plans, organizes, manages and conducts Annual General Assemblies of homeowners in line with the Association Constitution.Plans, organizes, and manages, conducts or chair OA Board Meetings for OA related businesses.Manages OA Financials, OA insurances and related claims execution.Manages OA’s common areas and services therein (buildings, facilities, infrastructure, and landscaping, soft and hard services.Manages contracts or agreements with all parties who conduct business or transact with the OA, as may be applicable from time to time.Manages and ensures comprehensive records and systems are appropriately kept and filed (record keeping in line with the Association Constitution).Manages Reviews and implements methods for regular communications or updates with members of the OA, residents etc.Liaises with government authorities on issues pertaining to the OA as often or as required from time to time.Management of OA FinancialsPrepares budgets for the community service fees in consultation with the management team or OA boardPresents budget to the OA board and OA as may be applicable from time to time for approvals.Liaises with RERA and seek approvals on the community service fees.Manages the process for invoicing community service fees to all homeownersManages the community service fee collections process by continuously following up and implementing strategies to ensure maximum collections.Manages the community service fee budgets by exercising due diligence and cost control to ensure expenses do not exceed the budget.Manages the OA cash flow through revenues and expenses, escalating as appropriate to Senior Management and OA Board Members on shortfalls due to collections.Reviews incoming invoices and process the same for timely payments to respective partiesReviews and suggests initiatives to increase community income and cost savings.Pursues recovery of outstanding community service fee from defaulting unitsPrepares regular financial reports with the help of available team or otherwiseManagement of Vendors and ProcurementManages all vendors ( contractors, supplies, service providers etc.) who transact with the OA and prepares or reviews requests for proposals or procurement requirements for the OA.Reviews, negotiates, and prepares reports on recommendation and analysis on the procurement requirements.Community/Building/Site ManagementConducts regular inspections/audits of the assigned community and drive proactive resolutions to ensure the standards are maintained at all times.Reviews service provider/contractor performanceReviews work schedules, service level agreements, reports and scope of works to ensure the best standards are maintained at all times.Organizes regular meetings with service providers to drive overall site managementAdvises Senior Management or OA Board on any nonconformance or non-performance of service providers and recommend appropriate actions to be taken (proactive, reactive, corrective)Manages processes to proactively update Senior Management or OA Board on any maintenance requirements.Ensures all statutory requirements are fulfilled and up to date.Continuously reviews and resolves all health and safety issuesManages crisis and emergencies at any/all times of incident and reporting the same to respective authorities, whilst escalating the same through established policies and processes.Customer ServicesEnsures timely customer communications to customer via established channels and recommend ways to enhance the same.Resolves customer complaints and minimize issues escalated to Senior Management and OA Board members.Develops community newsletters or updates on a monthly or a quarterly basis.Community EventsPlans and organizes community events promoting the spirit, wellbeing and cohesiveness of the communityOrganizes sponsorships to fund community eventsDevelops communication methods to market the event and increase footfall to the same. This will include but not limited to flyers, posters, notices, circulars, emails, text messages, e-marketing etc.ReportsPrepares scheduled and ad hoc reports for Senior Management and OA BoardPrepares presentations and analysis as may be required from time to timeTeam ManagementSupervises team activities to ensure required/expected standards are met.Identifies and recommends teams professional developmentConducts appraisals for team membersProvide performance feedback to team members for continual improvementDelegates work with clear instructions to teamTeam ManagementSupervises team activities to ensure required/expected standards are metIdentifies and recommends teams professional developmentConducts appraisal for team membersProvide performance feedback to team members for continual improvementDelegates work with clear instructions to teamREQUIRED COMPETENCIESMinimum graduate degree from a reputed university with qualifications like engineering/architecture preferred but not requiredProfessional Community Management certificationMinimum 3 years on the same level of experience preferably in a medium to large organizationAbility to interact tactfully and effectively with customersStrong problem analysis, solving and research skillsStrong presentation skills both verbal and literalAbility to explain financials to committeesAbility to convey message, politely, tactfully and confidently in conflicts or challenging situationsAbility to provide coaching, feedback and on the job training when needed.Ability to utilize available resources effectively.Job Type: Full-timeExperience:on same level of: 3 years (Preferred)
Assistant Underwriter Manager - Employee Benefits - Oastana Group-Dubai
Dubai -Our Client: One of the leading insurance brokers in the UAE. Your Role: Provide excellent service to the client in accurate and timely manner after the issue of policy. Ensure all staff in the department follow the ethics guidelines while performing their duties. Actively respond to query received from the client about the policies. Conduct customer satisfaction survey and analyze the results for taking action for improvement. Ensure amendment in policy are done in timely manner. Provide reports to the management as and when required. Keep all client policy information confidential. Follow ethics guidelines provided by the management all the time. Performed duties assigned by the management time to time. Must Have: Bachelors Degree in any related field. 5-7 years of experience in Insurance Broker company in the UAE particularly handling Healthcare Network. Strong communication, interpersonal and presentation skills. Able to manage and develop subordinates. Attention to details and well organized. Excellent in MS Excel and other MS Office applications. Female candidates are preferred for this role. Managing Expectations: At mindfield we are driven by mutually agreed KPIs and service levels. Exceptional results can only be delivered when we understand both our key stakeholders clients and candidates. Keeping this in mind we would request that when applying for a role do take cognizance of the “must haves” to avoid disappointment. Sometimes positions take time to close and there could be delay in us responding to you but respond we will. Look forward to a long term relationship…..mindfield…making a difference. Look forward to a long term relationship…Mindfield…making a difference
Account Manager for 5 star Hotel - Confidential-Dubai
Dubai -Looking for Arabic speaking Accounts Manager for 5 star Hotel with Minimum 3-4 years of UAE Experience in Manager position.JOB DESCRIPTIONAn Accounting Manager should provide the Owners, General Manager, and other management with accurate, timely, and relevant financial data. Additionally responsible for managing the audit function in hotel to deliver outstanding guest service and financial profitability.DUTIES AND RESPONSIBILITIES: Ensure that the guests have best possible experience by trouble-shooting and resolving all billing-related disputes.Manage all phases of Accounts Payable, Receivable and department budget.Prepare regular reports and summaries of accounting activities.Prepare financial statements and debtors' listings.Verify recorded transactions and report irregularities to management.Providing direction to the night audit team so as to ensure proper revenue reporting.-Reviewing all ledger details guest ledger, city ledger and deposit ledgers to validate proper payment and revenue posting.Review the postings, payments, and revenue and guest balance reports on a daily basis.Ensure correct taxation is applied on all billingReview the Accounts Receivable (A/R) ageing reports on a daily basis.Follow up 30 days after the initial billing if payment has not been received.Maintain banking relationships and negotiating loans and merchant services for business units.Maintains files of all contracts, insurance policies, tax reports, expenses, payroll, etc.Maintaining and transferring money between bank accounts as required.Approving all Travel Agent commissions and releasing payments after verification.Preparing financial reports and submissions to relevant government entities.QUALIFICATIONS: Education: Bachelor's/Master Degree in Accounting (Preferred)
Experience: Hotel Accounting: minimum 3-5 years (Required)Manager Position: minimum 3-5 years (Required)SkilledWell experience in accounting position in hospitality industryGood organizational and administration skillsCan manage the accounting team effectively through respectful communication and appropriate performance management.Job Type: Full-timeJob Type: Full-timeExperience:management: 3 years (Preferred)
Education:Bachelor's (Preferred)
Language:Arabic (Preferred)