Service Desk Specalist - Now Health International & Best Doctors -Dubai
Dubai -The IT Service Desk Specialist will provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals via phone or emails. They will also be responsible for responding to, documenting and resolving service tickets in a timely manner according to SLA. The IT Service Desk Specialist must have excellent problem solving skills in order to diagnose, evaluate and resolve complex problem situations, or when appropriate, escalate or route them to appropriate IT staff members. KEY RESPONSIBILITIES Serve as the first point of contact for all desktop / laptop / mobile hardware, software, network, telecommunications, outlook and peripheral equipment issues via phone, desktop and remote tools. Troubleshoot and resolve software, hardware, peripheral / mobile device, network connectivity, printing, telephony and corporate application issues, soliciting assistance from Senior Service Desk Specialists. Perform initial configuration and user-specific setup for standard desktop / laptop, IP / mobile phones. Responsible for setting up, support and maintenance of in-house computer systems, servers, firewalls, desktops, laptops, mobile devices and peripherals Communicate the status of problems and resolutions to users and managers. Log issues and resolutions in the ticketing system and follow up with users to ensure problems were fixed properly. Ensure accurate documentation of resolution information in the Help Desk knowledge management database. Provide user support for Microsoft Office products including Outlook, Excel, Word, Access, PowerPoint and Visio. Keep peers and manager informed of trends, significant problems, and unexpected delays. Identify client issues or problems which may require changes to procedures, standards and systems and perform other related duties as requested. Participate in an on-call rotation which requires after hours and weekend coverage. Perform user administration duties like performing backups, patch management, DHCP, active directory administration, hardware inventory, etc. SOFTWARE/HARDWARE KNOWLEDGE – PREFERRED Exchange Mail & Outlook Client. Citrix. Email spam filtering tool. 0365 / Office 2013 and Sharepoint. Mobile Device Management (MDM). Web filtering tools. Sophos or comparable Antivirus / Drive encryption software. Samanage or comparable Service Desk software. Windows Server / Desktop / MAC OSX. Cisco Firewalls / VPN. Laptops, Desktops and Printers iPhones/iPads – IOS 8 or higher SOFTWARE/HARDWARE KNOWLEDGE – ADVANTAGEOUS: Citrix Xen APP. MS Server 2016 / 2012 / 2008 Network monitoring. Snom / Polycom / Asterisk IP Phones / Network Software's & Tools. Security Information and Event Management (SIEM). MS Exchange Administration. PREFERRED MINIMUM QUALIFICATIONS: 4+ years of experience in a professional work environment supporting at least 100 +users in a technical support capacity (i.e. Service Desk, Call Centre, or NOC). Network+ Certifications would be an advantage. University degree or equivalent work experience. Excellent verbal / written communications skills. Excellent Customer Service and Organization Skills. Ability to work in a fast paced work environment. Strong troubleshooting and problem solving skills. Experience working in an environment with sensitive information. Experience supporting remote users. Able to work independently on Projects. Ability to triage issues and either fix or identify accountable party. Extensive knowledge of PC configuration and Windows operating systems is required. Experience with Windows Family of Operating Systems and Microsoft Office products. Experience supporting remote access technologies such as VPN and Citrix preferred. Experience with disk level imaging and backup management. General knowledge of network operating systems, network topologies and protocols Knowledge of telecommunication systems and equipment. Strong Understanding of IT Ticketing Systems Ability to routinely lift up to 60lbs (monitors, PCs and printers).
Property Consultant - MyLearning Consultant LLC-Dubai
Dubai -CommissionCOMMISSION BASE PROPERTY CONSULTANTResponsibilities: Scout and identify investors with property consultancy needsContact potential clients through calls, emails, etc. to offer them property consultancy servicesPrepare and present business proposals to convince clients and secure a consulting dealMonitor the property market to watch out for new and old properties up for salePut properties up for sale by advertising them on various media and advert channelsCarry out the marketing of property vacancies to attract prospective tenantsConduct research and analysis of property market to identify areas with increasing demand and profitability marginMaintain an up-to-date knowledge of government housing/property laws and policiesBuild and establish good working relationship with legal counsels and other consulting professionals to exchange ideas and expand personal networkEvaluate the objectives of an investor to identify their needs and requirementsGive clients recommendations and advice on appropriate property investments to makeMaintain a database of commercial, industrial, and residential properties available on the property marketDevelop and implement strategies effective in increasing the value of a propertyConduct price negotiations with property agents on behalf of a client to reach a favorable bargain.Requirements: Minimum 6 months to 1 year experience gained in sales and real estate industry in UAE.This is a great opportunity for someone looking to grow their career in real estate.Proactive Passionate about Real EstateHonest, enthusiastic and trustworthyFriendly and pleasant PersonalityTidy appearanceWell organized and detail oriented Other Skills Required:We offerCompetitive compensation packageVisa and Medical insuranceDynamic working environment with top-talented peopleOpportunity to grow alongside the company and be part of a success story in Dubai -_ ''Please note to include a photo on your resume''_Job Types: Full-time, CommissionLocation:Dubai - (Required)
Underwriter - MyLearning Consultant LLC-Dubai
Dubai -A full time experienced underwriter is needed in Dubai - UAE in a reputed insurance company. Salary is AED 12000 to 14000 plus benefits. JOB REQUIREMENTS Selected candidates should have a working experience as an underwriter in the same field or related for a period of 1 to 2 years. Ideal applicants should have a good communication skill both verbal and written with good English. Preferred candidates should have good working knowledge of MS office applications like word and excel used to do clients work. Interested applicants should have a graduate or High school diploma education level or related to apply for the vacancy. Candidates should have experience in marketing as an added advantage