Software Developer - SharePoint Nintex ASP.NET - -Dubai
Dubai -ContractUrgent requirement for Software Developer (SharePoint, Nintex, ASP.NET, JavaScript) for projects in Dubai - Your new company You will be working for an international company which provides technical services to the Oil & Gas industry. They are based in Dubai - and are seeking an experience Software Developer to support their business and clients across a range of projects. You will be paid a monthly tax free salary and be provided with individual visa and medical insurance. Your new role Essential Requirements: At least 3 years of experience in Office 365, SharePoint Online, SP 2016 / 2013 Development Experience Experience of working with the SharePoint App model (provider hosted and/or SharePoint hosted) Experience of SharePoint Server Side and Client Side Object Model Experience in SharePoint Designer Workflows Experience in Nintex forms and workflows Experience in ASP.NET / MVC / C# .NET / HTLM / CSS / JavaScript / jQuery / REST / OData / MVC / CDN Experience and understanding of in Production support and performance engineering. Technical Skills Analytical skills Experience and desire to work in a Global delivery environment What you'll need to succeed Bachelor’s degree in Software engineering, Computer Engineering or similar degree in IT. At least 5 years of experience with Information Technology. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1017445
Call Center Manager - JobSinary-Dubai
Dubai -Call Center Manager Job Opening. Currently we are looking for Call Center Manager for our company. location Dubai -. Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview. Job Duties and Responsibilities : • Setting up the call center operations including the technology, integrated software, call distribution and scripting for a start up organisation • Managing a team and the daily running of the call center, including applying call center strategies • Delivering and developing customer service training sessions • Ensure that calls and emails are answered by staff within agreed time scales and in an appropriate manner • Measure quality performance management and resource analysis • Leading, coordinating and motivating all call center staff. Job Requirements and Qualifications : • Strong knowledge and experience of setting up a call center and operations • Experience of working in a healthcare or insurance environment • Customer care & customer satisfaction experience • Strong training orientation skills • Excellent communication and conversational skills • Ability to work in a flexible atmosphere under pressure • Strong problem resolution approach and a very customer friendly demeanor.
Contracts Manager - -Dubai
Dubai -Must serve as the point of contact for Clients/ Customers, Sub-Contractors and other external agencies on contractual matters. Act as a contractual “middleman” between company employees and external agencies, ensuring timely review and approval / reconciliation of variations. Responsible to go through the whole contract carefully and must prepare a project execution report perceiving every instance where there is a requirement, such as type of contract; level of risk associated with the contract; contract value and complexity of services; length of contract, period of performance, and/or delivery requirements; procurement history of the supplies or services required and expertise of the contractor; urgency of delivery schedule; prior experience with the contractor; any special or unusual contract requirements, any special or unusual payment etc. before submission of the original contract for signature of the authorized signatory. On all standard and non-standard contracts, if any amendments need to be made, provide redlined recommendations to the reporting authority and often negotiate directly with our Client’s attorneys or concerned personnel until consensus has been reached. This process must be completed before submission of the original contract for signature of the authorized signatory. Maintain contractual records and documentations, such as receipt and control of all contract correspondence, Client contact information sheets, contractual changes, status reports and other documents for all projects. Ensure documentation of significant events and must maintain appropriate records. As needed, must provide guidance on contract matters to Projects team, including training to new Project personnel and other employees in contracting procedures. Must provide necessary assistance in implementation of project execution plans to Project Managers, project team members and sub-contractors. Develop and implement procedures for contract management and administration in compliance with Company Policy. As appropriate, contribute to or influence company policies through the proper channel. Must ensure that the progress of all the Projects is in accordance with the contract terms, to ensure timely delivery of finished products. Equally, responsible to monitor compliance by the Company employees with the established contract terms and conditions. Any unacceptable level of deviation noticed, must be intimated to the concerned officials, especially if the non-performance as per the contract terms may trigger service penalties and, depending on its seriousness, must provide necessary escalation. Each event should be fully recorded and, once resolved, investigated and action taken to prevent any reoccurrence in future. Must co-ordinate with concerned Dept. for contractual insurance requirements, if any. Responsible to work with finance to ensure adherence to broader finance and risk requirements such as revenue recognition, pricing and discounting policies, and so on. May include “financial engineering” and understanding / evaluating the economic impact of terms and term options. Responsible to monitor competitive terms and must ensure Client/ Customer satisfaction with our terms and conditions and contracting practices. Must recommend changes, if required. Must ensure that signed contracts are communicated to all relevant parties and Dept. personnel to provide contract visibility and awareness, interpretation to support implementation and on the same time must limit access to the contracts, only to those who need it. Responsible to handle on-going contractual issues and needs to monitor transaction compliance (milestones, deliverables, invoicing and so on). Equally responsible to monitor that invoicing procedures are in accordance with the contract terms and must follow up to get the payment certificate from the Client/Customer, to ensure timely payment. Any deviation noticed, must be intimated to all concerned and the reporting authority, especially if significant deliverables have been tied to the payment schedule. Must ensure timely preparation of variation claims, oversee service level agreement compliance, ensure contract close-out, extension or renewal and responsible to finalize the variation claims before finalization of the Project accounts. Holistic responsibility for the contracting process (pre and post award) and must resolve disputes in a timely manner, and must act as an arbitrator, as and when required. During the award of each Project, an orientation meeting to be arranged internally with those Dept. personnel involved directly in the contract administration process, to ensure a clear understanding of all requirements of contract performance. This meeting will serve as an excellent tool to clarify and resolve the potential misunderstandings, if any; and to make sure that all the concerned Dept. personnel are fully aware of the contract requirements. Must be responsible to prepare the minutes of each meeting (both external and internal) for the contract file which details the topics covered. The minutes should include areas requiring resolution, a list of participants, and in particular, those individuals’ assigned responsibilities for further action and the due dates for those actions. Copies of the meeting minutes should be distributed to all conference participants and must forward a copy of the same to the reporting authority. Responsible to design the sub-contract agreements and must ensure that both the parties agree on the performance requirements and the administrative procedures applicable under the terms of the contract. Must analyze the sub-contractors’ terms and conditions for various risks such as ambiguities, conflicts or deviations from the scope of work. Potential sub-contract agreement problem areas and possible solutions should be addressed in the same meeting. Any issues or contract areas that we believe may lead to a problem later on, or may be subject to differing interpretations, should be discussed. Invoicing requirements and payment procedures should be discussed and documented, especially if the payment will be made according to the milestones achieved by the sub-contractor. Monitoring the sub-contractor’s progress and performance to ensure that their services conform to the contract requirements and if any deviations noticed, must be intimated to the concerned officials. If performance monitoring indicates an unacceptable level of non-compliance, then immediate corrective action to be advised to the Project team. Monitoring sub-contractor activities on a specified frequency to identify problem areas. Schedule meetings with the sub-contractor on a regular basis to review progress, discuss problems and consider necessary changes. The rights and obligations of both parties and the sub-contractor performance evaluation procedures should be summarized. If Project Manager indicates any un-acceptable level of non-compliance, then immediate corrective action to be advised to the Project team. In this regard, a close liaison to be maintained with the respective Project Manager. Again, must co-ordinate with the Finance Dept. for timely release of payments consistent with the sub-contract agreement, especially if significant deliverables have been tied to the payment schedule. Must have strong commercial awareness, an inquisitive probing approach and an inclination to assume the worst in order to flush out risk. However, to really add value, must identify possible downfalls and on the same time must come up with creative solutions to enable work to go ahead, albeit with less risk. Must submit weekly and monthly contract and sub- contract performance reports to the reporting authority for his approval. Develop the objectives/goals of each team members, assign individual responsibilities, oversee their performance, promote co-operation & team work and leads by example. Must ensure that the whole contracting process and related documentations are complying with IMS requirements. Co-ordinates with other concerned departments regarding any related activities. Final sign-off on any contractual documents (other than the original Contracts/ Sub-contract Agreements) released by the Contracts Department, in discussion with the reporting authority. Maintains good relationships with internal functional groups and external agencies. Additionally, responsibilities if any will be informed by Management from Time to Time. Job Requirements Minimum of twelve years progressive responsibility with quantifiable results in contract negotiation, administration and/or management in structural steel, fabrication and/or Pre-Engineered Steel Buildings (PEB) In Depth knowledge in Quantity Surveying Demonstrated negotiation and problem-solving skill Strong contract modeling software skills Robust skills in Microsoft Office software, including Word, Excel, PowerPoint, Access, and Project Ability to meet project objectives within designated constraints