-Dubai
Job Description:
DubaiAbout Jumeirah and Zero Gravity:
At Jumeirah, we are committed to encouraging and developing ourcolleagues in world class environments. We value diversity and provide equalopportunities, employing over 14,000 colleagues from over 140 differentcountries including locations in Asia Pacific, CIS, Central Asia, Western andEastern Europe, South America, Africa and the Middle East.
We want you to do well from the beginning, so we’ll give you everychance to impress during the recruitment process. We promise our colleagues awarm welcome and will help you feel part of our Jumeirah family from day one.You can rely on us to support you as you settle into your journey with us andmake Jumeirah ‘Your Place to Shine’.
Zero Gravity is a modern lounge, bar and dining facility with abeach and garden. The design is inspired by many elements of the establishmentreflect that. For a relaxed, informal evening, the restaurant at Zero Gravityis a unique place to enjoy Mediterranean cuisine, the friendliest service andone of the most relaxing locations in Dubai.
About the Job:
An opportunity has arisen for a Waiter/Waitress to join Food & Beverage Service team in Zero Gravity. The main duties and responsibilities of this role:
Anticipate customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information
Meet all reasonable needs and requests of customers within acceptable enterprise time frames
Identify and take all opportunities to enhance the quality of service (up-selling, guest recognition, resort knowledge)
Conduct communication with customers and colleagues in a polite, professional and friendly manner.
Practice high standards of personal presentation in accordance with & Grooming & Presentation Standards
Have a working understanding of all Food and Beverage restaurant and bars in order to properly direct and advise guests
Prepare Outlet for service utilizing opening checklist and as instructed through briefings
Prepare and set tables and/or trays (Private Dining) according to F&B SOPs, Outlet Requirements and as per meal period and customer requirements
Accurately take & process orders
Serve & clear food and drinks within required time frames
Provide table service of alcoholic beverages
Maintain good knowledge of menu to answer questions the guests may have
Actively uses the standards detailed in F&B Enquiry/ Booking Checklist when taking Restaurant inquiries or bookings
Knowledgeable of all in-house services as well as local information and be able to assist guests when questioned
Has a working knowledge of the Outlet room layout, table numbers, stations and colleagues working during each shift
Demonstrate a sound knowledge of all menu items, F&B Service procedures and Hygiene Standards
Mini Bar: Maintains working knowledge of mini bar contents and layout
Pool Bar Only: Escort guest and arrange sun bed, towel and neck rest
About You:
The ideal candidate for this position will have the following experience and qualifications:
Youmust have at least 2 years’ experience as a Waiter/Waitress in aNightclub Bar/Restaurant.
You must able to communicate effectively inEnglish.
Additional languages are desirable (especially Arabic, Russian, andChinese).
You will also be a team player with effective analytical skills.
Excellent interpersonal and customer service skills.
About the benefits:
Thisposition offers a highly competitive salary and packageswhich include: fully furnished sharedaccommodation, free transport to and from your place ofwork, uniform, laundry services, meals during working hours, bi-annual flightallowance, medical coverage, life and accident insurance.