Fitness & Wellness Supervisor - Mandarin Oriental Hotel Group-Dubai
Dubai -Job no: 507778 Employment type Full time Property / Office: Mandarin Oriental Jumeira, Dubai - Location: Dubai -, United Arab Emirates Department: Supervisory, Spa Responsibilities Support company’s philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement Support company’s philosophy and company culture through the use of Departmental Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement. Support company’s philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T. as part of ensuring Guest Satisfaction and the achievement of our Mission Statement Keep work area clean and neat at all times. Must follow all Standards and Procedures as taught by legendary trainers, Departmental trainers and Fitness & Wellness Manager To ensure that a high standard of service is maintained throughout the Spa. Assist in the operations of all spa departments as required: Relaxation Area Fitness Centre Spa Suites Report dysfunctional equipment to Fitness & Wellness Manager To maintain inventory of supplies for the operations of the spa To attend daily line-ups, weekly and monthly spa meetings. To maintain a high standard of appearance and personal hygiene as laid down by the Fitness & Wellness Manager Must attend all training courses as deemed necessary, and must adhere to training as set down by the Fitness & Wellness Manager Must have the ability to courteously interact and answer all spa and hotel related questions with guests. Assist in all areas of the spa as and when necessary. To be adaptable and accountable for all actions. Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position or assigned by the Fitness & Wellness Manager. To assist in the smooth flow of the guest’s journey throughout the day. Assist with cleaning of pool area outside of operating hours. To receive training to ensure that all-relevant Health and Hygiene standards are implemented and monitored within the spa. Courtesy to guests and other members of staff at all times. To attend to guests in both the waiting areas and fitness centre ensuring that they are comfortable as well as offering refreshments. Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position or assigned by the Fitness & Wellness Manager. Will greet each guest with a smile and acknowledge guest even in passing. Will proactively offer assistance to all spa guests when necessary. Conduct fitness assessments and personal training To supervise and instruct the safe use of the equipment in the Fitness area To conduct Personal Training sessions based upon systematic and scientific counselling and conditioning principles to ensure safety and training efficiency in exercise prescription Ensure that training goals are realistic and attainable for guests to achieve their objectives To be fully aware of any contraindications that the guest may have before commencement of any exercise program Personal Program cards to be filled out and filed for each guest in accordance with SOPs (standard operating procedures) To produce a monthly attendance reports of all complimentary and private programs To ensure all guests sign participation waiver before commencing any complimentary or private wellness programs To conduct in villa/suite private wellness program in up-most professional manner and to adhere and follow private wellness menu and in-house training guidelines To conduct complimentary wellness programs in up-most professional manner and to adhere and follow complimentary wellness menu and in-house guidelines To conduct children’s physical activities where necessary To follow Mandarin Oriental Jumeira, Dubai - SOPs concerning fitness centre opening and closing To follow Mandarin Oriental Jumeira, Dubai - SOPs in regard to fitness centre etiquette and handling of all health and fitness equipment To provide sound, scientifically correct feedback to guests should they be performing un-safe exercises – guest must be approached and assisted with correct exercise execution To liaise with health and fitness instructors to produce, prepare and execute complimentary and private wellness programs To start and finish all appointments on time To follow administration SOPs for all health and fitness activity bookings and private wellness bookings To review bookings for the day and the following day and to ensure that everything is booked correctly and efficiently To supervise all instructors of their daily schedule. Should there be any conflict with daily schedule you must report to Fitness & Wellness Manager as soon as possible To meet daily with fitness instructors in absence of Fitness & Wellness Manager for daily briefing Professional appearance and conduct on the floor must be maintained at all times All health and fitness instructors are to be approachable and friendly at all times Provide professional advice, assistance and education to all guests in the fitness centre by walking the floor focusing on exercise execution, exercise safety and constant member contact To follow SOPs in regard to welcoming guests to the fitness centre – this will include liability signing; self introduction; the hand out of sweat towels; water bottles etc Empty bins/pick up rubbish when necessary Promote and communicate Health and Fitness activities and Complimentary/Private Wellness programs to guests Private phone calls/reading magazines/surfing the net are NOT allowed in the Fitness Centre To CONSTANTLY monitor those guests within the Fitness Centre and to ANTICIPATE their needs i.e. another water bottle Praise, reward and encourage guests whilst they are working out To conduct fitness evaluations as per –your property name- guidelines and in-house training specifications All guests to complete Fitness Evaluation waiver before commencing To offer sound and professional advice within the realms of personal knowledge when completing Fitness Evaluation Adhere to prescribed fitness evaluation and use professional judgment as to whether certain modules of the evaluation are best left out ParQ, HIGH ‘medical’ risk members must not be allowed to proceed with Fitness Evaluation without previous medical clearance Report any equipment malfunctions or damage immediately to engineering department and or SEARA International - record in Maintenance folder allocated in Fitness Centre office Maintain all equipment in good order. Complete all cleaning and maintenance checks thoroughly and diligently according to daily SOPs Put away all equipment left unattended by guests Communicate with Fitness & Wellness Manager in the development of skills Maintain flexibility in the times available for shifts. Have total commitment to and take full responsibility for all shifts roistered. To obtain Fitness & Wellness Manager’s approval for any changes to roistered shifts. To assist Fitness & Wellness Manager in promoting all health and fitness activities and complimentary/private wellness programs to help overall health, fitness and wellness financial performance To assist in the development of Marketing ideas for health, fitness and wellness programs and retreats To liaise with Human Resources to run monthly staff fitness and wellness programs Present ideas for new guest activities and promotions Present ideas and articles for Fitness centre notice boards and handouts To be fully part of the Spa operations team Skills & Qualifications High School qualification or equivalent. Degree or Higher National Diploma in the field of Fitness/Sports/Personal Training is preferred. Valid registration with REP’s UAE and hold a Category ‘A’ fitness license. Specialisation in a fitness discipline is preferred. Minimum 2 years’ experience in a commercial fitness environment, or professional sports coaching facility with exposure to leadership responsibilities/duties. Previous experience in Fitness & Wellness operations within a 5-star hotel is advantageous. Advanced knowledge of fitness training principles and ability to apply within a gym-based environment Ability to gain the required annual CPD’s, to maintain REP’s certification and keep up-to-date with latest fitness trends/knowledge. Ability to deliver regular product knowledge/team training to maintain highest standards. Effectively develop/manage staff rota to ensure operational hours are covered and member/guest service is unaffected. Strong knowledge on gym safety standards and required maintenance procedures. Strong ability to develop and lead Group Exercise Classes and Fitness Events. Working understanding of free weight/pin-loaded/functional gym equipment and ability to perceive any faults/damage that could compromise user safety. Ability to work long hours with a strong focus on operational excellence. Ability to understand the flow of service and handle multiple tasks effectively is preferred. Basic computer skills including MS Office/MS Excel/Email management is preferred. Strong interpersonal skills and ability to develop rapport with guests/members to deliver superior customer service. Ability to understand effective approaches of communication with different individuals from a variety of backgrounds. Strong ability to coach and instruct larger groups of people with confidence (12+) Able to communicate clearly with peers and senior management. Pleasant and polite, must be able to effectively communicate with customers on the telephone. Very good verbal and written communication skills in English. Verbal and written communication skills in Arabic or other languages are preferred. Advertised: 21 Oct 2019 Arabian Standard Time Applications close: 30 Nov 2019 Arabian Standard Time
Finance Technology Leader- Dubai - -Dubai
Dubai -Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Finance Management Level Senior Manager Job Description & Summary The Finance Technology team sits within the PwC Middle East (ME) Finance function. Core activities include: Finance application management and support Leading and supporting the technology work streams of Finance transformation projects including solution agnostic ERP requirements analysis and implementation Automation and increasing the efficiency of Finance processes through the use of existing and new technology and tools Strategy Development and ownership of the Finance technology strategy and roadmap for the ME Region. Alignment of ME Finance Technology strategy to the ME business strategy, the ME Finance strategy and the ME and Global technology strategies. Technical Finance application management to support business operations. Management of system upgrades and patches, including testing, to ensure Finance systems are kept up to date. The candidate would work closely with system vendors, local IT teams and hosting centre representatives in this regard. Solution agnostic ERP requirements analysis, current system optimisation and future implementation. Drive automation to increase the efficiency of Finance processes through the use of existing and new technology and tools. This may include optimising the functionality of existing systems, implementing new applications and using emerging technology like RPA and AI. Business changes Collaboration with stakeholders to understand business changes and ensure Finance systems are fit for purpose both now and in the future. Leading and supporting the technology work streams of Finance transformation projects. Understand and communicate system changes that are released with system version upgrades to the relevant stakeholders. Customer support Accountable for level 2 end user support for core Finance systems. Work with the ME IT helpdesk (level 1 support) to increase their ability to resolve incidents and requests without level 2 intervention. Oversee the delivery of end user training and knowledge management for core Finance systems. Relationships Build and maintain relationships with: key internal stakeholders including business users, the wider Finance team, other internal functions, Procurement, ME IT, UK IT, Global Technology teams and Finance system hosting centres. Finance system and application vendors Team Support the development of team members by building technical capabilities and professional skills within the team and ensuring that each team member has clear, documented goals. Create a healthy working environment, be aware of and actively promote Firmwide and Finance initiatives. Learning and Growth Stay up to date with changes that are affecting the Finance industry. This would include but not be limited to finance technology trends and best practices. Support internal knowledge management best practices, creating communities and repositories of best practice both within own team and across the wider business. Champion the use of new technologies across the Finance team. Knowledge, skills, and abilities: Education Master’s degree in Business Management, Computer Science or equivalent. Language Fluency in written and spoken English, with excellent communication skills, proficiency in Arabic is an advantage. Overall Experience 10+ years of experience of which at least 2 years in a senior management role. Experience of working in a Finance technology role including a working knowledge of finance terminology and processes. Technical Skills Solution agnostic ERP requirements analysis and implementation experience. Experience in several but not limited to the following areas: Microsoft Technologies (including IIS, SharePoint, .Net/TFS, SQL Server and SSIS), Cloud/SaaS ).. In depth knowledge of designing, implementing and monitoring policies and procedures related to the management and use of Finance systems and information. Soft Skills Collaborative and excels in developing and maintaining strong stakeholder relationships across the business both locally and regionally Excellent leadership, team building and people management skills Strong analytical, consultative and communication skills; including the ability to translate technical concepts for business users Proactive and organised with excellent time management and decision making skills Strong project management skills Thorough with an eye for detail Passionate about client service Strong work ethic Ethical Conduct Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? Yes Government Clearance Required? No Job Posting End Date November 14, 2019
UI Developer - Jesr Liwa TR LLC-Dubai
Dubai -AED3,000 - AED4,500 a monthExperience in complex user interfaces using HTML5,CSS3,jQuery/JavaScriptKnowledge in Unity 3D, .net /.phpWorking knowledge in Adobe Photoshop, Illustrator & After EffectsCan work under time pressure with minimal supervisionBenefits: 1Month Paid Vacation in a Calander YearCompany Visa After ProbationNote: Accommodation and Transport is included in the Basic Salary3 Months Probation Period is Must with Visit VisaCandidate must have a minimum of 1 year UAE experienceCandidate must Bring his/her updated CVJob Type: Full-timeSalary: AED4,000.00 to AED45,00.00 /monthJob Type: Full-timeSalary: AED3,000.00 to AED4,500.00 /monthExperience:front end development: 1 year (Preferred)