Ecommerce Business Development Manager-MEA - -Dubai
Dubai -#### Position Description: Head of Online Business, MEA will be accountable for MEA MBG regional e-commerce businesses and P&L results. Specifically, this role will manage, directly or indirectly, the MEA direct- to-consumer channel for Lenovo & Motorola Smartphones, including potentially MBG ecommerce (Moto.com & Lenovo.com); he/she will also manage business relationships with key regional e-commerce partners, and drive for related business growth. As a senior manager, he/she will lead a cross-functional effort, including customer service, supply chain, business development, internal & external digital, marketing and other agencies. This is a full-time career role suitable for someone who enjoys the fast pace of a startup that will be experiencing rapid growth. Key Responsibilities: Core R&R: Development and P&L ownership of MEA MBG online sales channel, including strategy and related operational activities. Perform Online Strategic Planning: Drive Business Management strategy development and planning and coordinating the implementation of business plans within existing markets Grow own e-commerce Business: P&L responsibility for MEA MBG own ecommerce business, whether based on Moto or Lenovo platforms; develop, prioritize and realize online opportunities, along with online product & brand proposition awareness. Coordinate cross country development of online sales strategies, operations, promotional programs and ensure their execution i.e.: KPIs, pricing, T&Cs, infrastructure setups, cost reductions Develop Key Regional etailer business: Regional account responsibility for major etailers. Regional strategy, targets, alignment of pricing and T&Cs, key common initiatives and potential efficiencies; Strengthen partnership and relationship engagement with etailers regional leadership and cross collaboration with country leads and local etailers’s representative; co- sharing of related country/account P&L targets and results, and ownership of related regional consolidated P&L targets and results Provide Online expertise: provide online insights and knowledge to improve the countries’ online performance, in particular in the areas of competitive offerings, positioning, promotions, online marketing and CRM, to drive increased traffic and conversion; prospect local needs and generate development ideas. Measure Performance: Develop key performance indicators and deliver performance based on these indicators. Communicate performance to key internal stakeholders and clients where appropriate. Drive increased revenue and profit to achieve the Company's ambitious growth ensuring maximum revenue at minimum cost through effective negotiation. #### Position Requirements: Proven track record of strong, professional online business experience, preferably in running e-commerce business Experience in working with senior management to align sales strategies and solutions Highly developed leadership skills and commercial acumen Excellent attention to detail and commitment to high standards of quality and accuracy coupled with a desire to do things compliantly, but creatively, in order to optimize customer and partners satisfaction. Demonstrated passion for the web, technology, startups, etc.. Financial and commercial acumen demonstrated by experience of major budget / P&L responsibility Strong client relationship, team leadership and delivery skills, with demonstrated ability to communicate effectively throughout all levels of an organization Strong account management discipline, processes and structure/staffing, to enable and encourage continued growth Service orientation: having experience in service, delivery and customer focus in an organization that gets things done, through matrix resources; Ability to thrive in a highly matrixed environment Demonstrated successes in project delivery Passion, drive, confidence and commitment Finally, this is a Senior role in a Matrix Global company, the successful individual must have the relevant experience and skills to operate in such a complex environment. Measure of Success: Key online business metrics – net sales, PCON, service levels, market share (online and in market) Traffic and conversion rates Target market share for direct to consumer and online partner sales by category Etailers Vendor status/evaluations Recognized e-expert by internal & external partners
Customer service executive - GUIDE -Dubai
Dubai -Customer service executive Job Opportunity in United Arab Emirates. Wanted Customer service executive in Dubai - Applicants should be having an experience in Customer service and sales management to send CVs We are interested in hardworking candidates thus they should submit in to us their applications Candidates that are required should be having good phone etiquette in order to submit in resumes Duties Responsible for attending customer calls and giving information in regard to company services Expected to file the customer complaints and follow up with appropriate departments for the solution They are accountable for the documenting of the details in regard to the customer in separate file The right applicants are responsible for reporting to department head regarding everyday activities
IT Technical Support - hostapp-Dubai
Dubai -AED3,000 - AED3,500 a monthTo work with the telecom field where I could use my hard labor and previous experience. Network & Systems Security, System Development, Data Integrity/Recovery, Research & Development, Q-Matic System Maintain. Q-MATIC is the world’s leading Queuing Management and Customer Flow Solution Provider. I develop, manufacture, install and support a wide variety of hardware and software products and applications designed to make our clients’ customer service delivery effective and efficient.CCTV Installing, DVR Software Installing or Net configuration and Web address configuration , Access Control system Installing, Access Control System Software Installing, IP Camera Installing and Software Installing or Net configuration and Web address configuration. Panasonic Pabx telephone system Installing and programming. DSL, HDSL, ADSL, and SDSL Modem or Router Configuring & Maintenance and System LAN Connection or System’s hardware Installing, Configuring-Q-Management System LAN Connection, Video Audio System, installation & programming. Take care all the cable connection, Cable repairing & connecting with Switch Or Security System setup and Configuring. Established a lot of Local Area Network in small office areaJob Type: Full-timeSalary: AED3,000.00 to AED3,500.00 /monthExperience:IT Support: 1 year (Preferred)