Core Assurance - Client Accounts Administrator - Associate - PwC-Dubai
Dubai -Job description / Role Line of Service Assurance Specialism Assurance Management Level Associate Job Description & Summary A career in our Financial Services Audit practice, within External Audit services, will provide you with the opportunity to provide a range of Assurance services and business advice to a variety of clients from small, fast growing clients to large entities. Our clients are often well known brands and many have broad international reach. We focus on using the latest technology to reduce the level of manual testing ensuring you'll focus on the most valuable areas of client service and on enhancing corporate governance and the reliability of our clients' information. Our team helps financial organisations navigate regulatory complexity while strengthening trust and transparency in their business. Our clients cover industries within banking and capital markets, private equity, insurance, and consumer finance. While many of the rules of business have changed, the fundamentals haven't. You'll work alongside senior members of the client's management team in planning the audit process from beginning to end, ensuring completeness, accuracy, and fair presentation of our client's information. To really stand out and make us ?t for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self awareness, personal strengths and address development areas.Delegate to others to provide stretch opportunities and coach to help deliver results.Develop new ideas and propose innovative solutions to problems.Use a broad range of tools and techniques to extract insights from current trends in business area.Review your work and that of others for quality, accuracy and relevance.Share relevant thought leadership.Use straightforward communication, in a structured way, when influencing others.Able to read situations and modify behavior to build quality, diverse relationships.Uphold the firm's code of ethics and business conduct. Requirements Requirements: More than 1 year experience in a Client Account Administrative role.Proficiency in both ipower and salesforce.Extensive experience with invoicing and cash collectionClient Accounts Administrative role experience within Finance industryAbility to open WIP provisions on ipowerExperience in supporting large teams, ideally with 30+ stakeholders.Strong excel and reporting skills.
Customer Support Executive (French/ Spanish Speaker) - Winnow-Dubai
Dubai -About us Food waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology. Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 25 countries around the world supported by our offices in London, Dubai -, Shanghai and Singapore. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others. Winnow’s clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% over 2 - 12 months, and maintained at these levels, with no detrimental impact to the perceived quality or value of the offer to their customers, and a net saving of staff time due to reduced food preparation and waste handling. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for restaurants. Watch our short videos on our YouTube channel to see the system in action. We are passionate about living our values and place them at the centre of everything we do. We are excited about likeminded talent who share these values, joining us in our mission: Equal parts head and heart. We’re both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term. Bravely honest. With each other, that means we’re a transparent organisation where healthy, respectful debate is encouraged. With our customers, we challenge them if we don’t think they’re achieving their goals, whether they be environmental or financial. People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We’re breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience. Bound by food. We’re a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food. Hungry and humble. Our product is revolutionary, our people are impressive, and we’re hungry for change. But, we’re just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey. This is an opportunity to join a rapidly growing start-up (and one of Wired’s top 100 start-ups in Europe) and help us propel our growth at what is truly the most exciting and dynamic points in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it. About the team The Operations team play a crucial role taking responsibility for running the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites. The goal – successful pilots with early clients, such that they quickly become key clients deploying our technology on a national and international scale. Once key clients the aim is to provide an immaculate service avoiding churn and increasing revenue. Delivering outstanding Customer Support plays a major part in our ability to retain our customers on an on-going basis. About the role Due to continued growth, we are looking for a motivated and ambitious individual with a can do attitude to join our driven Customer Support team. In addition to providing outstanding customer support, you will also have the opportunity to help collect and analyse key metrics about our business to be shared both internally with our department heads and Founders as well as externally with our investors. This role therefore requires a strong attention to detail and a working understanding of excel and data analysis. Key objectives Be part of our front line technical and customer support function for clients Manage material stock levels and the assembly of our system for key clients Review and validate data and reports from kitchens using our technology Assemble metrics for weekly and monthly internal KPIs and provide analysis and recommendations to drive improvements Requirements About you Education and experience You are likely to be degree educated Experience in hospitality and working in kitchens a big plus (but not a must) You are a keen user of technology and are experienced in troubleshooting problems with ease Strong analytic skills and experienced in using data management tools such as Excel Fluent in English and at least one of our desired languages (French, Spanish) Personal attributes You are results driven and can demonstrate how you have delivered effective solutions in a timely manner Track record of identifying problems, analysing options and deploying sound decision making skills You are flexible and adaptable and comfortable working in a fast paced environment where change and ambiguity are the norm You have proven experience of knowing what it takes to provide consistently first-class customer service to external customers, remaining calm and measured even when dealing with the most demanding individuals You are comfortable taking ownership and accountability for your work whilst working effectively as part of a larger team With excellent communication skills you are a confident and articulate presenter. You communicate clearly in both written and spoken language. You listen attentively and are experienced in building successful relationships at all levels from CEO to analyst You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to get things right first time You have proven experience in challenging and questioning the status quo. You enjoy suggesting and implementing creative and innovative solutions to improve the way things get done Able to organise self, including effective scheduling, prioritisation and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines Our shared attributes You are both passionate and measured. You carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term You are transparent in approach and enjoy healthy, respectful debate. You work hard to build open and honest collaborative relationships You get things done and seek to continually improve. Your customers want you on their team You are passionate about the value of food and are committed to the fight against food waste You are humble in approach and quick to pitch in if you see someone struggling Benefits Competitive base salary Life insurance Company health insurance Matching pension scheme Employee assistance programme 22 days of paid vacation time in addition to national holidays You will love what you do – waking up every day solving one of the biggest social problems of our generation Committed team members with broad experience who share a common passion to build a world class business
Supervisor - Park Presentation - -Dubai
Dubai -The Role Building Fun Join the team of the first LEGOLAND Park in the Middle East and help us create amazing experiences for families from around the world. At LEGOLAND Dubai - we rely everyday on our Model Citizens (employees) in meeting our ultimate goal of bringing the LEGO® values of creativity, imagination, learning, quality and fun to life and deliver truly memorable experiences to our guests. With over 40 interactive rides, live shows and attractions you will be able to find a diverse range of career opportunities in one of the most unique and stimulating work environments you could imagine. Come and work where work is PLAY. At LEGOLAND we make every child a HERO! Play Your Part In this role you will be responsible for for the management of all cleaning services and related processes to ensure high standards of park presentation is maintained at all times, in line with company standards, thus will play a key role in the branded appearance of the product that we are all so proud of. Working closely with 3rd party contractors, the operations and Facility Management teams and departmental heads, they will manage practical organization of day to day cleaning operation ensuring perfect park presentation during operational hours as well as supporting other departments in the achievements of the same. Responsible for the Grounds department management in all aspects of the business. Responsible for the start-up processes at the pre-opening stage. Main Duties: Operations - To provide safest possible environment to staff within the park facilities. - To manage the exceptional park presentation standards demanded of by the LEGOLAND Dubai - product. - To manage daily cleaning requirements of both: theme park and waterpark. - To manage, service and audit all daily cleaning requirements through both internal operation and 3rd party contractors. - Deliver at or below the agreed operating budgets for the Grounds team. - Ensuring departmental team deliver to agreed service standards by the Park Operations Manager and Director of Operations. Marketing - Contribute to Park Dynamic Events, supporting the operational team as and when necessary. - To promote LEGOLAND Dubai - as an employer of choice. Financial - Responsible for relevant department budgets, reviewing forecasts monthly and compile and submit annually or as required. - Authorise the issue of complimentary tickets or services when resolving guest complaints. - Submit and manage future capital projects and expenditure to the Director of Operations. - Identify and plan for contingencies as required. - Manage OPEX wages and line items to achieve budgets set. Development - Communicate on a continual basis with other senior managers to ensure best practice is achieved across the parks.  Monitor proposed and actual changes to current legislation and ensure company compliance (e.g. Health & Safety). - Absolute involvement in future theme park capital projects and implementation to ensure total project success. - Recommend and develop new products/ways of working to improve profitability. - Use departments historical data and information to maximise commercial opportunities. - Set and agree individual department objectives in line with the business strategy and team development. Requirements Are You a Star? In order to be qualified for this role you should possess the below criteria - Preferable Bachelor degree or extensive specific experience in the leisure management industry for 5 or above years. - Requires a minimum of three years experience in cleaning services with financial experience, preferably in Theme Park or Customer Service related industry. - Requires excellent organizational and planning skills, with the ability to execute multiple tasks. - Strong understanding of the creation and management of risk assessments, SOP's and EAP's within a theme park environment. - Self-motivated and demonstrated initiative, with strong problem solving skills. - Competent in all aspects of Microsoft Office (Word, Excel, e-mail, Power Point) are required. The Best Part of The Story We offer a competitive salary and benefits package which includes; housing allowance, annual flight allowance, comprehensive medical coverage, life and accident insurance and other generous allowances. We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company. About the company Dubai - Parks and Resorts offers new heights in experiential entertainment through an inspired concept that brings the best of the east and the west in the entertainment industry. Conceived and developed by Meraas Holding, Dubai - Parks and Resorts articulates the Dubai - leaderships vision of positioning the emirate as a compelling global tourist destination. The first phase of Dubai - Parks and Resorts will comprise three theme parks: motiongate Dubai -, Bollywood Parks Dubai -, and LEGOLAND Dubai -. The development will also feature Riverland - a grand entrance plaza and Lapita, a family themed hotel. The first phase is scheduled for completion in 2016. Ground work commenced on site in February 2014