Assistant Sommelier - Rib Room-Service- Jumeirah Zabeel Sara... - -Dubai
Dubai -About Jumeirah & the Hotel: At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East. We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’. Jumeirah Zabeel Saray is a luxurious beachside resort located on the west crescent of the iconic Palm Jumeirah in Dubai -. The interior of the resort is inspired by the ancient palaces of Turkey and features hand-painted finishings, Turkish artworks and stunning murals inspired by the Golden Age of the Ottoman Empire. The resort offers 405 rooms and suites, 38 Royal Residences and the award-winning Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East. The resort offers Sinbad’s Kids Club complete with splash park, nightlife destination MusicHall and a collection of eight diverse restaurants which offer a vibrant selection of culinary experiences. The resort also offers motorised and non-motorised water sports, complete with private jetty offering shuttle boat transfers to and from the main-land of Dubai -. About the Job: An opportunity has a risen for a colleague to join our Food and Beverage team in Jumeirah Zabeel Saray, as an Assistant Sommelier. The main duties and responsibilities of this role: Support the Outlet Manager and Asst. Outlet Manager: To manage and develop business levels in the outletTo maintain P&L AccountTo train and Develop team membersTo strengthen guest relations and increase guest loyaltyTo guide, lead and assist in improving innovation, consistency and quality in the OutletThe Sommelier recommends and serves wines to the customers and trains all the service employees of the restaurant on wine knowledge and service.Should be fully familiar with worldwide wines, the best “crus” the best vintages and the order in which the wines should be served.To satisfy all guests needs in the respective outletTo increase team members’ production and motivationAdministrative Duties – Reports/Implementation of systems and proceduresTo ensure high standard is maintained in the restaurant cellar organisation, with wine stocks, the wine lists, wine knowledge and the wine service.Review the service standards and advice Outlet Manager for wine list, promotional displays, recommending winesAny other duties as may reasonable be requested by the management About you: The ideal candidate for this position will have the following experience and qualifications: Hotel and Hospitality degreeAdvanced English – spoken and writtenVery good wine/beverage knowledgeWSET Level 3 3 year Food and Beverage experience needed in a junior supervisory capacity level About the benefits: This position offers a highly competitive salary and package which includes: fully furnished shared accommodation/live out allowance, free transport to and from your place of work, uniform, laundry services, meals during working hours, flight allowance every 2 years, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.
COORDINATOR / RESERVATIONS EXECUTIVE - RReal Estate-Dubai
Dubai -Employment Type: Full time. 5/2 work schedule.Objective: Coordination of service providers and in-house staff. Guest communications throughout guest journey. Ensuring highest level of customer experience.Key Responsibilities: * Coordinating and scheduling work of service providers: cleaning, maintenance, etc.* Registration of guests in DTCM/Developer portals.* Requesting guest cards from Developer (when applicable).* Resolving challenging situations: technical/maintenance/cleaning issues.* Processing payments for direct bookings (when applicable).* Pre arrival: replying to guests’ queries in accordance with Company guidelines, requesting arrival/departure details and updating reservation system, selling "extra night" to early check-in/late check-out guests, preparing quotes for direct booking guests and entering data into reservation system.* Guest stay: upselling of additional services, handling guests requests in accordance with Company guidelines.* Departure: categorizing and addressing guests suggestions, handling damage cases in accordance with Company guidelines.* Liaise with colleagues on a daily basis to ensure smooth running of operations.* Preparing reports on services received.Skills and qualities: Graduate diploma.Tolerance to stress. Multitask and systematic person.Self-organization, time management, team player.Strong communication and interpersonal skills.Languages: Fluent English is a MUST. Other languages is an advantage.Work Experience: A minimum of two-year experience in similar positions is a MUST.Compensation: Subject to interview and experience. Fixed salary + performance based monthly bonus. Visa, Insurance.Benefits: Growth opportunities for young talents.Job Type: Full-timeExperience:COORDINATOR / RESERVATIONS: 2 years (Required)Location:Dubai - (Required)Language:ADVANCED / NATIVE ENGLISH (Required)
Supervisor - Park Presentation - -Dubai
Dubai -The Role Building Fun Join the team of the first LEGOLAND Park in the Middle East and help us create amazing experiences for families from around the world. At LEGOLAND Dubai - we rely everyday on our Model Citizens (employees) in meeting our ultimate goal of bringing the LEGO® values of creativity, imagination, learning, quality and fun to life and deliver truly memorable experiences to our guests. With over 40 interactive rides, live shows and attractions you will be able to find a diverse range of career opportunities in one of the most unique and stimulating work environments you could imagine. Come and work where work is PLAY. At LEGOLAND we make every child a HERO! Play Your Part In this role you will be responsible for for the management of all cleaning services and related processes to ensure high standards of park presentation is maintained at all times, in line with company standards, thus will play a key role in the branded appearance of the product that we are all so proud of. Working closely with 3rd party contractors, the operations and Facility Management teams and departmental heads, they will manage practical organization of day to day cleaning operation ensuring perfect park presentation during operational hours as well as supporting other departments in the achievements of the same. Responsible for the Grounds department management in all aspects of the business. Responsible for the start-up processes at the pre-opening stage. Main Duties: Operations - To provide safest possible environment to staff within the park facilities. - To manage the exceptional park presentation standards demanded of by the LEGOLAND Dubai - product. - To manage daily cleaning requirements of both: theme park and waterpark. - To manage, service and audit all daily cleaning requirements through both internal operation and 3rd party contractors. - Deliver at or below the agreed operating budgets for the Grounds team. - Ensuring departmental team deliver to agreed service standards by the Park Operations Manager and Director of Operations. Marketing - Contribute to Park Dynamic Events, supporting the operational team as and when necessary. - To promote LEGOLAND Dubai - as an employer of choice. Financial - Responsible for relevant department budgets, reviewing forecasts monthly and compile and submit annually or as required. - Authorise the issue of complimentary tickets or services when resolving guest complaints. - Submit and manage future capital projects and expenditure to the Director of Operations. - Identify and plan for contingencies as required. - Manage OPEX wages and line items to achieve budgets set. Development - Communicate on a continual basis with other senior managers to ensure best practice is achieved across the parks.  Monitor proposed and actual changes to current legislation and ensure company compliance (e.g. Health & Safety). - Absolute involvement in future theme park capital projects and implementation to ensure total project success. - Recommend and develop new products/ways of working to improve profitability. - Use departments historical data and information to maximise commercial opportunities. - Set and agree individual department objectives in line with the business strategy and team development. Requirements Are You a Star? In order to be qualified for this role you should possess the below criteria - Preferable Bachelor degree or extensive specific experience in the leisure management industry for 5 or above years. - Requires a minimum of three years experience in cleaning services with financial experience, preferably in Theme Park or Customer Service related industry. - Requires excellent organizational and planning skills, with the ability to execute multiple tasks. - Strong understanding of the creation and management of risk assessments, SOP's and EAP's within a theme park environment. - Self-motivated and demonstrated initiative, with strong problem solving skills. - Competent in all aspects of Microsoft Office (Word, Excel, e-mail, Power Point) are required. The Best Part of The Story We offer a competitive salary and benefits package which includes; housing allowance, annual flight allowance, comprehensive medical coverage, life and accident insurance and other generous allowances. We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company. About the company Dubai - Parks and Resorts offers new heights in experiential entertainment through an inspired concept that brings the best of the east and the west in the entertainment industry. Conceived and developed by Meraas Holding, Dubai - Parks and Resorts articulates the Dubai - leaderships vision of positioning the emirate as a compelling global tourist destination. The first phase of Dubai - Parks and Resorts will comprise three theme parks: motiongate Dubai -, Bollywood Parks Dubai -, and LEGOLAND Dubai -. The development will also feature Riverland - a grand entrance plaza and Lapita, a family themed hotel. The first phase is scheduled for completion in 2016. Ground work commenced on site in February 2014