Customer Service Officer - Blueground-Dubai
Dubai -Job Summary: Looking for a Customer Service Officer in Dubai -, United Arab Emirates (UAE) Job Key Details: Generate, manage and share correspondence, reports as well as documents Draft documents and distribute minutes of meetings Generate reports on minutes of meetings Coordinate with internal and external contacts Respond to questions concerning the terms of sale Assist in selling and marketing products as well as services Settle customer complaints over the phone, email, mail or social media Operate the telephones to contact customers and verify account information Set up a database on existing clients and collect information Organize and run an efficient client support service desk Manage changes in policies or renewals Obtain and process customer requests, inquiries as well as complaints relating to company’s products and services Collaborate with the customer service manager to ensure proper customer service is being delivered Prepare reports on overall customer satisfaction levels Handle customers’ complaints Carry out the daily operations of customer services team under the supervision of the manager Prepare renewable and lapsed policies Job Qualifications and Experience Bachelors Degree in any business related course Must have a Certificate from the Chartered Insurance Institute, UK or its equivalent At least two to five years of experience in the same role within the UAE preferably in an insurance company Good communication and presentation skills Should be able to multi-task, prioritize and manage time effectively Expertise in Ms Office suite Strong knowledge of insurance procedures Must be fluent in English and Arabic Application Procedure: All qualified candidates are encouraged to upload their recently updated CVs
Sales Officer (Insurance) - Pact Employment Services-Dubai
Dubai -AED7,000 a monthHiring for Sales Officer (Insurance)Job Title: Sales Officer (Insurance)Job Location : Dubai -Salary: Up to 7000 AEDCandidate will be responsible to promote the sales of insurance productsCriteria:Educational Qualification: GraduateExperience: Minimum 2 Years’ experience in UAE in Insurance sales is mandatoryJob Type: Full-timeSalary: AED7,000.00 /monthExperience:Insurance Sales: 2 years (Required)Insurance (UAE): 2 years (Required)Education:Bachelor's (Preferred)
International Travel Consultant - Fly365 Services DMCC-Dubai
Dubai -AED4,000 a monthLiaising with the clients, over the phone or via email to discuss their travel requirements.Advising clients on suitable options for domestic and international destinations, tours, accommodations, transport, insurance and fares.Preparing customize itineraries to suit the clients’ preferences budget.Making and confirming bookings, often via FLY365 website. (computerized central reservation system.Talking inbound call from local and all customers.Issuing tickets or relevant documents.Providing up to date advice on travel regulations including visa and medical requirements, baggage limits, safety and local customs.Staff shall promote and maintain good relationship with Authorities, Handling Agents, Airlines and their staff.Modifying existing bookings to suit a change in clients’ circumstances.Researching destinations and keeping up to date with travel industry news.Ongoing training with other team members and management.Comfortable working 24*7 environment.Maintain the monthly sales report and share with the Departmental head for monthly update.Meet profit and sales target.Assist the Manager & Asst. Manager to make the reports required by the Department.Knowledge of Galileo (GDS) is added advantage5 days offJob Type: Full-timeSalary: AED4,000.00 /monthExperience:Travel Consultant: 3 years (Required)