Call Centre Agent - MHN Facility management-Abu Dhabi
Abu DhabiManage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” when handling different topics. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives. Seize opportunities to upsell products when they arise.Any other responsibilities assigned from time to time.Job Type: Full-timeExperience:customer service: 1 year (Preferred)
Location:Abu Dhabi (Preferred)
Scientific Medical Associate – Dubai - Caduceus Lane-Dubai
Dubai -Job SummaryCaduceus Lane is looking for a knowledgeable and passionate Field Medical Associate who will partner with and ensure the long-term success of our key partners.You will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. You will liaise between medical departments and scientific offices of pharmaceutical organizations and internal Medical department to ensure the timely and successful delivery of our scientific consultations and medically related services.Responsibilities and DutiesField Scientific Associate holds primary responsibility for medical projects planning, structuring, communication, and execution.Acts as the main point of infield medical reference for the organization’s departments and provide professional and technical support answering their medical, scientific and research needs within specific guidelines.Operate as the lead point of contact for any and all matters specific to your key accounts' medical departments.Positively represent the company and influence discussions within relevant professional organizations to shape company image and well-differentiated competitive profile.Build and maintain strong, long-lasting customer relationships.Develop a trusted medical advisory relationship with key customer stakeholders and executive sponsors.Ensure the timely and successful delivery of our medical/scientific solutions according to customer professional needs and objectives.Work with the company national commercial team to identify initiatives that support the delivery of the portfolio segmentation and targeting plans.Develop scientific communication materials (slide presentations, communication tools, medical reports.., etc) for dissemination through integrated scientific and healthcare marketing projectsLead/participate in medical and scientific forums (e.g. advisory boards, scientific discussions, and medical conferences) if requiredRespond to unsolicited inquiries for medical information from external expertsProvide expert-level clinical consultation and support to business partners (eg CME events, training of representatives, etc)Partner and collaborate with in-house business partners to facilitate an ongoing exchange of clinical information (i.e. new data, competitive intelligence, insights learned from customers)Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.Forecast and track key account metrics.Identify and grow opportunities within key accounts and collaborate with commercial, marketing, and medical teams to ensure growth attainment.Represent the company in a professional, credible and trustworthy manner at all times.Implement relevant tactics to ensure that the company strategies and core business objectives are delivered.Ensure quantitative and qualitative targets are met for the company medical/scientific portfolio in designated key accounts.Participation in local and regional medical conferences, scientific events and professional meetings.Keep abreast of trends in medical initiatives relevant to the healthcare and pharmaceutical industries and ensure opportunities are maximized were relevant to the company.Working with the commercial team on proposals/tenders and also monitor and identify trends in account management evolution and portfolio growth and competitive profile of the company.Develop appropriate tactics to obtain a maximum commercial benefit for the company service range.Qualifications and SkillsCandidate BackgroundExperienced Commercial Professional with Scientific Background with a minimum of 2 years' experience in account management, sales, and marketing.Strong ability to apply and leverage scientific and medical knowledge while demonstrating scientific credibility is essentialStrong medical knowledge and ability to deal with scientific documents, medical data processing, and medical terminology.Familiarity with pharmaceutical industry regulations and policies governing information provisionAbility to plan and manage the demands of a broad scientific/medical portfolio of services with the account management mindset.A proven track record in the medical field, scientific research or medical management is a plus.Basic QualificationDemonstrated ability to communicate, present and influence credibly and effectively at all levels of medical departments of the organization, including executive and C-levelProven account management or other relevant experienceAbility to work in virtual teams and Matrix environmentProven ability to manage multiple projects at a time while paying strict attention to details.Excellent public speaker, with outstanding presentation skillsTeam orientation and the ability to work closely with cross-functional partners.Flexible "can do" attitude needed to thrive in a fast-growing company.Demonstrated the ability to confidently interact with external expertsSelf-motivation, innovator, and drive to ensure successSelf-accountability persuasiveness and competitivenessExperience in delivering client-focused solutions based on customer needsExcellent interpersonal, negotiation and communication skillsExcellent public speaker, with outstanding presentation skillsDemonstrate professional and ethical behavior.Demonstrate role model behavior in line with the company Leadership Attributes and Core Values.Technical QualitiesMedical, Pharmacy or Biotechnology Bachelor degree, university graduate or equivalentFluency in the English language is a mustIT literate with strong analytical skillsValid UAE Driving License is a mustScientific Orientation and Medical Knowledge are assetsPreferred QualificationsPrior experience working in the Medical Affairs function in the Pharmaceutical or Biotechnology industry experience is an assetStrong academic record or Medical Research experience is a plusPassion for Medical research and scientific data management is a plusJob Type: Full-timeExperience:management: 2 years (Preferred)
Looking for Life Guard(Hotel pool guard) with Lifeguard lice... - 5fifty5 Management of Companies L L -Dubai
Dubai -AED1,500 - AED2,000 a monthOverseeing activities at an aquatic facility.Assisting with swimming lessons.Explaining and enforcing rules, regulations, and policies to ensure the safety of patrons.Monitoring designated areas to recognize signs of danger.Warning swimmers regarding unsafe situations.Maintaining order in swimming areas.Responding to emergencies and rescuing swimmers in danger of drowning.Performing first aid procedures.Maintaining cleanliness and orderliness of all areas.Maintaining records and reports.Job Type: Full-timeSalary: AED1,500.00 to AED2,000.00 /monthExperience:Hotel Lifeguard: 3 years (Preferred)