Guest Experience Executive - Guesta Holiday Homes-Dubai
Dubai -Employment Type: Full time. Unfixed work schedule, no fixed weekend.Objective: Welcoming guests, ensuring highest level of customer experience.Key Responsibilities: Pre check in: Contacting guests one-day prior arrival, making sure the guest has received and understood check in instructions, reconfirming the time and exact location of the residence.Check in: Arrive in advance of the guest to ensure the apartment is compliant with Company highest standards, perform final touches. Meet the guests with a smile ina polite and friendly manner, help with luggage. Walk the guest to the apartment and provide extensive information about the house/community rules, facilities, shops, restaurants nearby and top things to do, whilst keeping in mind daily schedule of upcoming check ins. Collect security deposit, finalize check out time and wish a pleasant stay.Post check in: Stay in contact with the guest, be able to help with basic quarries ensuring highest level of guest experience.Check out: Arrive at the agreed time, check the apartment condition, refund the deposit, ask for suggestions, help with ordering taxi if required, walk the guest to the car, help with luggage and wish a pleasant journey home.Be ready to react (in accordance with Company guidelines or directions of manager) in challenging situations i.e. when guests change the plans without notice, in case of technical/maintenance/cleaning issues, flight delays, contractors’ failure or guest complaints.Liaise with colleagues on a daily basis to ensure smooth running of operations.Skills and qualities: Tolerance to stress, honesty, devotedness. Reliable, multitask and systematic person.Extreme self-organization and time management.Effective communication and interpersonal skills.Professional and presentable appearance.Light handyman technician skills is a plus.Hospitality background.Driving License: Valid license in UAE is a MUST. Personal car is a plus.Languages: Fluent English-RussianWork Experience: Any hospitality background.Bachelor’s degree.Compensation: Subject to interview and experience.Fixed salary + performance based monthly bonus. Paid late night check ins. Vehicle/petrol and telephone compensation. Visa, Insurance.Benefits: Out of office job. Growth opportunities for young talents.Job Type: Full-timeExperience:Hospitality: 1 year (Required)Holiday Homes: 1 year (Required)Education:Bachelor's (Required)Location:Dubai - (Required)License:Driver's License (Required)Language:Russian / Arabic (Required)
Financial Consultants - Private Company-Dubai
Dubai - Financial Consultants Location: Dubai - Posted: 26 August, 2017 Must have a 2 year experience in Insurance & investments in GCC. Should be in U. A. E. Can speak english. Result driven. Willing to earn beyond a regular income. Only those who possess mentioned skills & qualities shall apply. How to Apply? Please send an email to [email protected]
Waiter or Waitress - Food & Beverage Service - Jumeirah Emir... - Jumeirah Emirates Towers - Jumeirah Group-Dubai
Dubai -About Jumeirah and Jumeirah Emirates Towers: At Jumeirah, we are committed to encouragingand developing our colleagues in world class environments. We value diversityand provide equal opportunities, employing over 14,000 colleagues from over 140different countries including locations in Asia Pacific, CIS, Central Asia,Western and Eastern Europe, South America, Africa and the Middle East. We want you to do well from the beginning, sowe’ll give you every chance to impress during the recruitment process. Wepromise our colleagues a warm welcome and will help you feel part of ourJumeirah family from day one. You can rely on us to support you as you settleinto your journey with us and make Jumeirah ‘Your Place to Shine’. Anarchitectural masterpiece, Jumeirah Emirates Towers offers luxuriousexperiences in the heart of UAE’s most dynamic city. Soaring high above thecentral business and commercial district, Jumeirah Emirates Towers is adramatic backdrop to Dubai -'s skyline and a visible statement of the region'sgrowing corporate success. Comprising two equilateral triangles, this landmarkstructure is home to an Office Tower, Hotel Tower and shopping Boulevard. Thehotel encompasses 400 spacious rooms and suites, 15 world-class restaurants andbars, Talise Fitness, Talise Spa as well as elite shopping and lifestyleattractions at the Boulevard, a prestigious retail destination. Theaward-winning hotel has multiple venues for inspiring events including thegrand Godolphin Ballroom and 16 meeting rooms. About the role: A fantastic opportunity has arisen for a highly talented and experienced Waiter/Waitress to join Food & Beverage Service team of Jumeirah Emirates Towers. The purpose of this role is to provide knowledgeable, friendly, professional and efficient F&B Service and to all guests ensuring maximum guest satisfaction in a manner consistent with Jumeirah standards. Maintaining an efficient workflow by adhering to the Sequence of Service and all time frames and standards detailed in relevant SOPs in the F&B Standards Manual. Your main duties will include the following: Identify customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information Meet all reasonable needs and requests of customers within acceptable enterprise time frames Identify and take all opportunities to enhance the quality of service Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and customer feedback/ complaint procedures Offer assistance to colleagues when required, to ensure designated work goals are met Demonstrate trust, support and respect towards team members in day-to-day work activities Conduct communication with customers and colleagues in a polite, professional and friendly manner Practice high standards of personal presentation in accordance with Jumeirah Grooming & Presentation Standards Seek assistance from other team members, supervisors and managers when required Have a working understanding of all Food and Beverage Restaurant and Bars in order to properly direct and advise guests Anticipate customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information Meet all reasonable needs and requests of customers within acceptable enterprise time frames Identify and take all opportunities to enhance the quality of service (up selling, guest recognition, resort knowledge) Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and customer feedback/ complaint procedures Offer assistance to colleagues when required, to ensure designated work goals are met About you: The ideal candidate for this position will have the following experience and qualifications: 2 years' experience in similar role in a Food and Beverage department Work experience in a 5-star luxury hotel Excellent English communication skills Additional language would be an advantage Have a good knowledge and understanding of Food and Beverage operations About the benefits: This position offers a highly competitive salary and package which includes; fully furnished shared accommodation, free transport to and from your place of work, uniform, laundry services, meals during working hours, bi-annual flight allowance, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.