Contact Center Officer - TechX-Dubai
Dubai -Contact Center Officer Job Opening in Dubai -. we are looking for Contact Center Officer for one of our client based company in Dubai -. all the Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview. Job Duties : • Receive in-bound calls from customers and prospects through voice, fax, e-mail and web while maintaining established standards for number of calls, pick-up time, duration of call, quality of call etc. • Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate. • Handle light back office work related to follow-up and customer complaints. • Maintain confidentiality of the company’s customers and data. • Adheres to the assigned shift schedule and avoid any late attendance • Keep abreast with the latest changes to any of the company’s procedures and new policies. • Handle sudden rush of calls, stressful periods, and call volume pressure. Requirements : • Graduate from a reputable university. • 1-2 years work experience in the Customer Service functions in a contact or call center is a must. Insurance experience in Customer relationship is a definite plus. • Excellent oral and written communication skills. • Excellent command of the English language, Arabic is a definite plus. • Should be a team player with an aptitude for customer service. • Welcomes training and development plans. • Ability to work under pressure and tight deadlines.
URGENT HIRE - QUALIFIED AC TECHNICIAN (CHILLED WATER & DX SY... - McKleenz-Dubai
Dubai -AED2,000 - AED3,500 a monthRequired Skills:- DX System (R22 / R410, split unit, ducted unit and package unit)-Chilled water system (chillers, chilled water pumps, fcu, ahu, fahu, BMS)- Installation, troubleshooting, maintenance, part replacement- English speaking and writing skills- Previous experience in Chilled water System or DX system of at least 3 years is a must- ITI or Diploma preferred-Ability to meet clients, understand their problem, resolve the issue, fill up service report andobtain client acceptance.Provided by company:- Accommodation- Transportation- Insurance- 2-way ticket- SIM Card with Data- Residence Visa- 3 Sets of Quality Uniform- Safety shoesJob Types: Full-time, Contract, PermanentSalary: AED2,000.00 to AED3,500.00 /monthJob Type: Full-timeSalary: AED2,000.00 to AED3,500.00 /monthExperience:work: 3 years (Required)Education:High school or equivalent (Required)Location:Dubai - (Preferred)
License:ITI (Required)Language:English (Required)
Logistics Executive - food industry - Alert HR Solutions-Dubai
Dubai -The Organization: Our client is a holding company in Dubai -, UAE, with nearly 50 offices world-wide, engaged in purchasing and repacking of different kinds of agricultural commodities like pulses, oil seeds & edible oils, frozen poultry & meats, dairy products, animal feed raw materials, spices, dried fruits, for resale worldwide. Duties & Responsibilities: For their head office in Dubai -, they are hiring an experienced Logistics professional who will be handling all logistics execution and documentation of bulk and some container shipments. · Check contract for confirmation of details; · Send to vendor/customer and secure signed contract in timely manner; · Verify payment terms and act accordingly; · Link sales and purchase in liaison with Logistics Manager; · Create shipment and shipping instruction; · Follow up with all concerned to ensure timely shipment as per contract; · Ensure proper cover of insurance as per contract; · Collecting and checking/approving copy of documents as per the contract/LC; · Providing all copies of documents to buyers in timely manner; · Arrange freight payments if applicable; · Payment follow up in coordination with Financial Controller (FC works in conjunction with Trader, Logistics Mgr and Treasury); · Closure of file/contract (including issuing DN/CN etc if applicable); · Lay time calculation; · Liaise with chartering department for vessel booking; · General knowledge on charter party to co-ordinate with chartering department and vendor/customer; · All other required actions for a bulk shipment Skills & Competencies: · Ability to interpret written requirements; · Excellent written and verbal English communication; · Flexible attitude, ability to perform under pressure; · A commitment to quality and a thorough approach to the work; · Ability to work in a multicultural team – effectively and efficiently Education & Qualifications: · Minimum - Bachelor degree (preferably in Business Management); · 3-5 Years’ experience with logistics, documentation, freight, import and export processes; · Experience in commodities, food industry is highly preferred; · Proficient in MS Office suite · Good knowledge in logistics/execution software is an added advantage