Safety Officer - Ace Cranes & Engineering FZ-LLC-Dubai
Dubai -Full-time, PermanentAED3,000 - AED3,500 a month· To understand all Safety Management System· To implement Site Safety plan· To ensure Sub-contractors operation in a safe way· To liaise with the Consultants and Clients.· To carryout random inspections and planned inspections.· To investigate accidents, near-misses and submit reports.· To report and/or correct all unsafe conditions and acts.· To arrange 3rd party training.· To conduct in-house safety static and keep records.· To develop and implement safety system of work practices.· To prepare Risk Assessment.· To conduct PPE inspection and ensuring adequate stock· To conduct and attend Safety meetings.· To prepare monthly safety report and planned inspections.· To implement health and safety plans entailing identification of opportunities, analysis of data, cost benefit analysis, implementation & post audits.· To ensure compliance of safety rules and regulations by industries within the assigned jurisdiction.· To identify processes which are hazardous & undertaking steps for curtailing associated risks.· To charting safety measures for minimizing occurrence of accidents, fires and calamities.· To foresee performance bottlenecks and taking corrective measures to avoid the same.· To conceptualize an emergency plan for combating accidents and other incidents and carrying out emergency mock drills, etc.· To attend fires, toxic, explosion accidents/emergencies & reviving people overcome by heat or smoke and preventing fires spreading.· To carryout fire prevention work and providing training to all employees operations, recharging and procedures against portable and fixed fire extinguishers.· Conducting fire drills & maintaining fire safety equipment by carrying out daily check.· To take care of protection including damage control.· To liaise with clients, consultants and number of subcontractors to ensure seamless operations.· Conducting HIRA as per OSHAS 18001, Risk AnalysisJob Types: Full-time, PermanentSalary: AED3,000.00 to AED3,500.00 /month
Wanted A/C Duct Man - F&B-Sharjah
Sharjah Wanted A/C Duct Man Location: Sharjah Posted: 06 June, 2017 We are requiring an experienced A/C Duct man in urgent. please call 0506771525 How to Apply? Please send an email to [email protected]
Support Coordinator / Helpdesk - -Dubai
Dubai -Full-time, PermanentAED3,500 - AED4,500 a monthPosition: SUPPORT COORDINATOR / HELPDESK (IT BUSINESS) / DISPATCHERLocation: Oud Mehta, Dubai -Experience Requirements: 2 YearsIndustry / Product Experience: Managed IT Services, Project Management, Team Management, Scheduling,DespatchingSupport Coordinator / HelpdeskYou will assume overall responsibility (and be the lead facilitator) for delivery, management &improvement of IT services to clients based on industry best practices such as ITIL & ISO.You will be responsible for leading the development, implementation, sustainment, and continuousimprovement in IT Service Management (ITSM) processes; as well as establishing, measuring andreporting on Key Performance Indicators (KPIs) related to services, processes, operations, anddelivery.You will be required to build & maintain strong client relationships.1. SERVICE DELIVERY:a. Contribute directly to the strategy, development and quality of IT Service Management and the Company’s service delivery capability. Instil service orientation and ITSM awareness.b. Ensure that client-committed SLA’s and deliverables are being consistently met.c. Ensure that all client-generated as well as monitoring-tool-generated tickets are promptly logged, assigned and followed through till closure.d. Flag recurring service requests for problem management & root cause analysis.e. Introduce efficiencies in services delivery by ensuring a high percentage of First CallResolutions.f. Identify tickets where services were not delivered to a high standard & discuss thesame with management.g. Identify training needs for the service delivery team and initiate a training schedule(tech & soft skills)h. Create, monitor, and report on a comprehensive set of metrics and KPIs based on the IT service deliverables and the agreements above.i. Develop both short- and long-term service and process goals and maturity levels to be achieved over the specified time period.j. Work within the management structure to provide thought leadership on ITSM and ITIL process development, the current position, roadmap and strategic direction.k. Create daily, weekly, monthly & quarterly reports (internal and client-facing).2. CUSTOMER EXPERIENCE & COMMUNICATION:a. Initiate a two-way communication channel with clients and keep them updated withthe status of their requests.b. Organize & lead periodic client service review meetings covering performance,service improvements, quality & processes.c. Conduct regular client feedback surveys to ensure satisfaction with the quality ofservices delivered.d. Discuss any critical feedback or complaints with management & identify potential solutions.3. CERTIFICATIONS:a. You will be expected to constantly upgrade your skills by means of achieving relevant certifications such as ITIL V3, CMMI, PMP etc.4. PERFORMANCE INDICATORS:a. High client satisfaction ratings.b. All incidents dealt within agreed SLA’s.c. Skills within the service delivery team sufficient to meet business demands.d. Efficiencies in service delivery by technicians.e. Service delivery standards are effectively implemented and maintained.NOTE: This job description is subject to review by management and you may be assigned additionalresponsibilities with changing business dynamics.Job Types: Full-time, PermanentSalary: AED3,500.00 to AED4,500.00 /monthExperience:work: 1 year (Required)total work: 2 years (Required)Education:Bachelor's (Required)License:ITIL Foundation,PMP (Preferred)
Language:English (Required)