Receptionist - -Dubai Healthcare City
Dubai - Healthcare CityJob Summary: Direct interaction with clients personally and both inbound and outbound via telephone, email, mail and fax; includes transaction processing using a computer and hospital information system.Duties and Responsibilities : Receives and promptly resolves client inquiries concerning services, facilities, technology, health professional skills, events, organizational news and general health inquiries with the highest degree of courtesy and professionalism.Effectively executes inbound and outbound client communications with quality in accordance with standard call strategies and client expectations (talk time, hold time etc.)Assumes ownership for inquiries made by the client until such time the issue is dispatched to another service entity e.g. admission room, administration, laser and spa, etc.Utilizes a client relationship management system to document client interaction including resolutions and required follow-up.Uses computerized system for tracking, information gathering, and / or troubleshooting. Actively engages in client database development and mining.Keeps up-to-date and proficient on new product and service enhancements and changes via in-house training, seminars, documentation, etc. and actively participates in training programs designed to enhance service skills.Communicates with clients using phone or web-based tools and demonstrates the associated proficiency in typing and grammar.Has broad working knowledge of American Academy of Cosmetic Surgery Hospital(AACSH) practices and operations demonstrates continued and consistent proficiency in most of the skill sets utilized within a AACSH reception.May assist in training new employees.Performs any other tasks and duties appropriate in his/her realm of knowledge, skills and experience as required.Education and Training : High school diploma or bachelors degree; Accounting or Marketing is preferred.Professional Experience : A minimum of 1 plus years of strong customer service (Receptionist or Front Desk Clerk), call center or marketing experience is preferred in a healthcare facility or hotel.Specialized Knowledge : Excellent command of written and oral English. Knowledge of Arabic language will be an advantage.Must speak clearly and have exceptional phone etiquette. Must be willing and be able to work within a multi-cultural teamJob Type: Full-timeExperience:receptionist: 1 year (Required)Language:Arabic (Preferred)
Director Projects - Construction - Fakeeh University -Dubai
Dubai -Director Projects - Construction - (20000001) Description Reporting to the Chief Operating Officer. Ensuring a timely delivery of the projects within the allocated budgetary considerations. Working as the Employers representative, responsible for monitoring and managing the project through all stages of delivery. Developing the delivery strategy, guiding the design management, managing procurement and all construction activities through the extended professional team of consultants and contractors. Establishing and managing a high performing team that strives for quality, safety, cost and schedule improvements at every opportunity with all delivery partners, questioning and seeking to improve the project deliverable. Ensuring that the highest standards of health and safety are considered as a priority through all stages of the project. Providing accurate and analytical reports, in a proactive fashion, to assist the top management in taking decisions to ensure that the project is on track at all times. Qualifications Qualifications A relevant degree qualification, in Architecture or Engineering Experience Previous working experience in construction delivery either in a contractor or project management consultancy. Involvement in supervising projects from start to finish. Healthcare project delivery and management. Dubai - experience is essential for client approval. Detailed knowledge of health and safety matters. Good commercial awareness and good internal business reporting. Excellent knowledge of key project processes such as design principals and management, construction processes, procurement and tendering. Excellent communication skills. Strong project management background. Competency in using the Microsoft Office suite. MS Project
Medical Manager - New EJobs-Dubai
Dubai -Medical Manager Job Opening in Dubai -. we are looking for Medical Manager for one of our client based company in Dubai -. all the Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview. Job Duties : • Supporting the Chairman of Clinical Departments in aspects of the operational management. • Use clinical knowledge and expertise to facilitate the development and monitoring of Key Performance indicators • Develop and monitor the compliance to key performance indicators including access/waiting time, and quality standards • To provide expertise, support, training and advice in compliance to Corporate and departmental Clinical Governance standards. • Provide advice on patient safety, clinical risk and clinical governance issues to all staff as required. • Develop amongst all staff an understanding and appreciation of the Hospital and Department targets and business objectives. • Partake in Corporate Committees and/or service improvement projects where necessary • Assist in resolving complaints / concerns that are relayed from the Patient and Visitor Centre in line with the Corporate Policy. Requirements : • Master’s in Healthcare/Business Management or equivalent level clinical degree • Evidence of continuous clinical management / professional development. • 5 years experience of management in acute healthcare. • Detailed Knowledge of Clinical Governance standards • Essential to be fluent in written and oral English / Arabic Beneficial • Proficient IT skills with high level of competency in Microsoft office.