Senior Director, Head of Merchant Sales and Acquiring (MSA) - -Dubai
Dubai -Job Description The Head of MSA – UAE will be responsible for designing, validating and executing the Merchant Sales and Acquiring plan in the UAE market. The role holder will be responsible for progressing both digital (includes eCommerce) and traditional acceptance in collaboration with Acquirers, Payment Service Providers / Payment Facilitators (PSP / PF), Local Strategic Merchants and other stakeholders like vendors, regulators, local switches among others. This is an individual contributor role and reports into the MSA lead for MENA. The role is Dubai - based and requires deep engagements with the country team & other functions. The position will be responsible for managing annual revenue goal exceeding USD 75 million and 10 plus relationships. The role will influence Visa's business by: Positioning Visa as the industry leader and thought leader amongst clients, partners and peers. Expanding access by driving the increase of Merchant Sales Volume (MSV) and revenues. (additional acceptance locations, increased Visa card usage, and additional processing volume via VisaNet, Increasing and driving eCom use via CyberSource and sales of relevant Value Added Services). Working closely with country and functional teams to develop MS&A business plans and Implement. Principle Responsibilities / Key Result Areas: Deliver the annual MSA business plan for the market Engaging pre-agreed set of key clients via account management plans, quarterly reviews and annual client satisfaction surveys Influencing and growing card payments in existing and new spend categories Relationship lead for key merchant relationships in the market (Telco, Airlines, Retail, QSR, Leisure etc) Developing non-traditional channels like Digital (contactless, eCom, Wallets) and segments like Government / Bill Payment / Fast Food / Supermarkets / Utilities / Schools / Healthcare etc. Targeting Cash pools via e2e solution oriented approach – example: opening up sectors like Fuel, Rentals, Insurance, Government merchants, Customs and any other hold outs. Drive Business Development in influencing Acquiring Banks and/ or Payment Processors to lead the charge in new areas of acceptance. Play the role of a Functional Expert within the country team with information, tools, and best practices. Be a key influencer in driving the Visa strategy on IRF, Pricing and Compliance for Acquirers. Strategic Nature, Management Accountability, & Scope Develop and implement strategies to grow acceptance and spend from existing and new spend categories. Facilitate the development of marketing and promotional activity with key acquiring / merchant relationships. Facilitate the coming together of new technology & solutions (Example: mPOS / Cybersource / Scan to Pay / Visa Direct, B2B, Tokenization) and traditional acquirers to launch new acceptance initiatives. Play a lead role and take ownership for merchant and acceptance related matters while working with clients, key merchants and the regulator / Central Bank. Decision Making and Complexity Key influencer in market related decisions Decisions impact the implementation of plans and achievement of MSA objectives for the UAE market Works independently with guidance in only the more complex situations. Must have the maturity to work well within a matrix management. Responsible for: Expanding access across existing and new sectors – total count of Merchant outlets. Growth in PCE penetration and Contactless penetration Open up new acceptance sectors and hold outs. Facilitating the introduction and implementation of new solutions / technology: e-Commerce/CoF/S2P/Visa Direct / mPOS. Reporting Relationships This position location is Dubai - and reports to the Head of MSA, MENA Region. The job has responsibility for UAE market. This position will involve frequent interaction with key Visa stakeholders, including financial institutions, processors, the Central Bank, acquirers, merchants, etc. The candidate will be required to interact effectively with various levels of staff and management within Visa. Will interact closely with Country Managers and Functional Heads / colleagues, as well as others from the wider CEMEA and Global teams. Strong interpersonal skills are required to address on-going needs of a complex, matrix organization. Multicultural sensitivity and interpersonal relationship management skills are essential including the ability to work effectively as part of a team Qualifications Key Competencies Payments – Traditional, Digital Acquiring, eCom Expertise Analytics - understanding merchant payments and business models Presentation and Influencing skills Team work, collaboration Negotiation and sales skills Strategic planning, analytical thinking Ability to understand financial concepts Professional Professional Degree with atleast 10 years of relevant experience Understanding of Credit and Debit Cards business or related Payments Industry experience Understanding of Merchant Acquiring business. Financial Transaction processing knowledge Technical Knowledge of Visa Systems and processing Microsoft office tools e.g. Thinkcell, PowerPoint, Excel, Word etc Business Significant experience in the bankcard or related industry General Finance and Accounting Business Negotiations skills Excellent communications skills, written and verbal and ability to communicate at all levels within large organizations Ability to work independently and engage multiple levels of management in key decisions where required for the business Flexibility to travel around the region and internationally as required Additional Information null
Telesales Representatives - -Dubai
Dubai -We are looking for enthusiastic Telesales Representatives to contribute in generating sales for our organization. You will be responsible for closing sales deals over the phone and maintaining good customer relationships
Bridal Store Assistant (Tagalog Speakers) – Dubai - MAC Group-Dubai
Dubai -Title : Bridal/Fashion Store Assistant Location : Dubai - Salary : Open Benefits : Employee’s Medical Insurance + Tickets Work-Days : 6 Days Work-Hours : 09:00AM to 06:00PM Interview Type : In-person Interview CVs : Info@macgroup.me NOTE: To avoid spamming with irrelevant resumes, we suggest genuinely interested candidates to read through the entire job description to understand and verify the suitability of your profile for this role before applying. If the relevant skills/experiences are not highlighted/included to standout from rest of the profiles then please eloborate it so that we can choose the apt candidates easily. Please ensure that your CV is the This is a “Plug and Play” role to get risk-free quick-results for a family business . Due to our limited time/resources, only shortlisted candidates can be contacted but we would always consider your profile for other suitable roles. Salary depends on candidate’s skills, experience and other attributes. Hiring preference always depend on candidates’ skills/experience/knowledge and other attributes which are suitable for client’s customer demographics to gain better revenue/customer experience. Salary depends on relevant skills/experience and other attributes that benefit the client or customers. Our client, a multicultural organization, embraces the culture of workplace diversity and inclusion , without compromising candidates’ performance/qualifications. The client values individuality and offers an inclusive fast-paced process-oriented work environment. Position Purpose: The Bridal Store Assistant will be responsible for ensuring the showroom is presentable and well organized at all times through-out the operating hours. Bridal/ Store Assistant acts as a support for the sales team whilst assisting customers in the showroom and will be responsible for representing the company while assisting the brides during the wedding. Position Responsibilities: Ensuring the showroom is organized and presentable at all times.Arranging and fixing the bridal dresses onto mannequins in the correct manor.Assisting the sales team whilst they are attending to customers.Attending weddings to assist the bride. Helping the bride into the dress and fixing it in the correct way. Responsible for ensuring the dress is arranged and sitting properly through-out the various stages of the wedding. When required, assisting the production team with crystal recycling. Attributes: Hard-working and strong work ethicsCan work well in a teamCompetent in a high-pressured work environmentPresentable and respectful and cheerful Requirements: The candidate should be tall, above 5’2 to apply due to the nature of the workTagalog /Nepali speakers preferred This posting is just an outline of the basic responsibilities and requirements for the position, there is more to being a member of the team, so just keep in mind that this is not a comprehensive list of everything the job will entail. Your duties, responsibilities and activities may change as per business requirements. Please refrain from applying if your profile is not exact match for this role. Mail CVs to Info@macgroup.me Whilst we will endeavor to contact you following your application, due to the high volume of applications if you have not had notification from us within 24 hours please take your application as not being successful this time, we will keep your details in the database for future opportunities. NB: Please note that, not getting shortlisted for a role is no reflection on your skills or qualifications; it simply means that the hiring manager is giving more priority to many other specific factors other than skills or experience which are relevant to this position based on their current business requirements/customer demographics.* We give interview status but not feedbacks for following reasons: We do not give interview feedback for Idiosyncratic Rater Effect and it’s not feasibe to fix such systematic errors behind it. Feedback is interviewer’s truth, not candidate’s It’s a time consuming procedule to structure a legally apt constructive feedback and to deliver it . Accepting critical feedback is a rare skill Please note that candidates are NOT selected merely based on skills/experience . We urge majority of the Hiring Managers who work with us to use Talent Analytics that check various factors based on their previous hires, including Nature of the job, Suitability to team/company culture, Possible duration a candidate sticks with the company, Nature of client-pool, Work locations/timings, Market Knowledge and many other factors that add value to business/customers. The hiring decisions are taken to run the business at low-risk in steady, optimized, efficient manner.