Guest Relations Executive - Guest Relations - Jumeirah Zabee... - -Dubai
Dubai -About Jumeirah & the Hotel: At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East. We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’. Jumeirah Zabeel Saray is a luxurious beachside resort located on the west crescent of the iconic Palm Jumeirah in Dubai -. The interior of the resort is inspired by the ancient palaces of Turkey and features hand-painted finishing, Turkish artworks and stunning murals inspired by the Golden Age of the Ottoman Empire. The resort offers 405 rooms and suites, 38 Royal Residences and the award-winning Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East. The resort offers Sinbad’s Kids Club complete with splash park, nightlife destination Music Hall and a collection of eight diverse restaurants which offer a vibrant selection of culinary experiences. The resort also offers motorized and non-motorized water sports, complete with private jetty offering shuttle boat transfers to and from the main-land of Dubai -. About the Job: An opportunity has a risen for a colleague to join our Front Office team in Jumeirah Zabeel Saray, for a Guest Relations Executive role. The main duties and responsibilities of this role: Lobby Presence and guest escort. Serve Towels and Drinks to arriving guests. Prepare amenities for arrivals and guest in house. Inspect the rooms of all VIP and Suite guests prior to their arrival at the hotel. Provide personalized check in to all VIP guests. Updates and maintains all guests’ history files. Prepare the daily guests’ amenity list and distribute it to the respective department. Print and distribute guests’ remarks report. Check the previous nights no show and pull out amenities accordingly. Prepare and distribute the daily feedback report. Prepare and distribute the daily guests’ amenities list. Updates and maintains all guests’ history files. Prepare welcome letters for all VIP guests. Prepare special guests’ letter (i.e. Birthday, Anniversary, Honeymoon etc.) Order and ensure timely delivery of amenities for all arrival and in house VIP and Suite guests. Inspect the rooms of all VIP and Suite guests prior to their arrival at the hotel. Cover shifts on the guest services’ desk in accordance with duty roster. Cover shifts on the lobby duty in accordance with duty roster, these duties will include the welcoming and rooming of arriving VIP and Suite guests. Attend to special requests made by VIP and Suite guests prior to, during or after their stay. Print and action Guests Services’ trace report. Meet and escort arriving guests to their rooms whenever possible after the registration. Procedure has been completed at the front desk or at the EC/PLC reception. Carry out courtesy calls to VIPs and Suites. Assist in the writing and maintenance of guests history. Provide tours of the hotel and its facilities as requested. Assist guests with general inquiries about the hotel and its facilities, as well as daily events and functions. Assist with group registration when required. Ensure the Guest Relation’s desk / lobby is covered at all times. Work area includes as well Porte Cohere. Serve welcome drink in absence of ambassador. Prepare and provide cold/hot towels. Maximize revenue by participating in upsell programs. Work towards maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests. Take advance payment guarantee on check-in for all guests according to the Resort’s Credit Policy. Maximize sales and profit by providing excellent value and service and utilizing suggestive and up-selling techniques. Ensure that care is taken in the handling of all operating equipment so as to minimize breakage/damage. Ensure all bills are checked for accuracy prior to presentation. Adhere to all JI cashiering and cash handling procedures at all times. Demonstrate knowledge of individual contribution to department objectives. Suggest to manager or departmental trainer any training needed to enhance performance. Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Team Leader. Adhere to Jumeirah International’s Guiding Principles and Hallmarks. Comply with the Resort’s health, safety and hygiene procedures and products. Be aware of the Resort’s fire and emergency procedure. Works positively with others and contributes actively to promote a healthy team spirit. Assists others willingly. Values differences within the team. About you: The ideal candidate for this position will have the following experience and qualifications: Completed Secondary School Education. Basic knowledge of mathematics (incl. Percentage calculations). Able to communicate effectively and to respond well (switched on) to questions and requests. Well groomed/presented. Outgoing and friendly personality, enthusiastic and eager. Able to work in a team, i.e. caring about other team members and open towards other nationalities. Should be able to quickly learn and adapt to a new work environment. Fluent in English (written and spoken). Excellent interpersonal and communication skills. Additional Language would be of advantage: Arabic, Russian or European language. About the benefits: This position offers a highly competitive salary and package which includes: fully furnished shared accommodation/live out allowance, free transport to and from your place of work, uniform, laundry services, meals during working hours, flight allowance every 2 years, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.
SR. REAL ESTATE ADVISER- UPTO AED 10K – DUBAI - MAC Group-Dubai
Dubai -Title : Sr. Real Estate Adviser Location : Dubai - Salary : Open Benefits : Employee’s Medical Insurance + Tickets Work-Days : 5 Days Work-Hours : 09:00AM to 06:00PM Interview Type : In-person Interview CVs : [email protected] NOTE: To avoid spamming with irrelevant resumes, we suggest genuinely interested candidates to read through the entire job description to understand and verify the suitability of your profile for this role before applying. If the relevant skills/experiences are not highlighted/included to standout from rest of the profiles then please eloborate it so that we can choose the apt candidates easily. Please ensure that your CV is the This is a “Plug and Play” role to get risk-free quick-results for a family business . Due to our limited time/resources, only shortlisted candidates can be contacted but we would always consider your profile for other suitable roles. Salary depends on candidate’s skills, experience and other attributes. Hiring preference always depend on candidates’ skills/experience/knowledge and other attributes which are suitable for client’s customer demographics to gain better revenue/customer experience. Salary depends on relevant skills/experience and other attributes that benefit the client or customers. Our client, a multicultural organization, embraces the culture of workplace diversity and inclusion , without compromising candidates’ performance/qualifications. The client values individuality and offers an inclusive fast-paced process-oriented work environment. Position Purpose: Finding customers across the world and sell U.A.E based properties Position Responsibilities: Sell U.A.E based properties to HNIs. Attributes: Hard-working and strong work ethics Endurance, Enthusiam and Empathy Requirements: Must have U.A.E real estate sales experience High level of visible enthusiasm and empathy to sell positivity to customers. This posting is just an outline of the basic responsibilities and requirements for the position, there is more to being a member of the team, so just keep in mind that this is not a comprehensive list of everything the job will entail. Your duties, responsibilities and activities may change as per business requirements. Please refrain from applying if your profile is not exact match for this role. Mail CVs to [email protected] Whilst we will endeavor to contact you following your application, due to the high volume of applications if you have not had notification from us within 24 hours please take your application as not being successful this time, we will keep your details in the database for future opportunities. NB: Please note that, not getting shortlisted for a role is no reflection on your skills or qualifications; it simply means that the hiring manager is giving more priority to many other specific factors other than skills or experience which are relevant to this position based on their current business requirements/customer demographics.* We give interview status but not feedbacks for following reasons: We do not give interview feedback for Idiosyncratic Rater Effect and it’s not feasibe to fix such systematic errors behind it. Feedback is interviewer’s truth, not candidate’s It’s a time consuming procedule to structure a legally apt constructive feedback and to deliver it . Accepting critical feedback is a rare skill Please note that candidates are NOT selected merely based on skills/experience . We urge majority of the Hiring Managers who work with us to use Talent Analytics that check various factors based on their previous hires, including Nature of the job, Suitability to team/company culture, Possible duration a candidate sticks with the company, Nature of client-pool, Work locations/timings, Market Knowledge and many other factors that add value to business/customers. The hiring decisions are taken to run the business at low-risk in steady, optimized, efficient manner.
Manager - Public Relation & Social Media - -Dubai
Dubai -The Role Building Fun Join the team of the first LEGOLAND Park in the Middle East and help us create amazing experiences for families from around the world. At LEGOLAND Dubai - we rely everyday on our Model Citizens (employees) in meeting our ultimate goal of bringing the LEGO values of creativity, imagination, learning, quality and fun to life and deliver truly memorable experiences to our guests. With over 40 interactive rides, live shows and attractions you will be able to find a diverse range of career opportunities in one of the most unique and stimulating work environments you could imagine. Come and work where work is PLAY. At LEGOLAND we make every child a HERO! Play Your Part The PR & Social Media Manager is responsible for the development and delivery of the LEGOLAND Dubai - Public Relations & Social Media Strategy. Drive local, regional and international press coverage for the park, water park and the upcoming hotel. Manage and optimize social media sites and produce comprehensive social media campaigns. Strong collaboration with internal departments and external agencies. Main Responsibilities - Work with Sales and Marketing Director to develop and execute the PR & Social Media Strategy, generating positive publicity for LEGOLAND Dubai - Resort through a maximum number of communication channels including TV, radio, print and online both locally, regionally and in selected international markets. - Delivery of the in-house press office function, including day to day management of the PR & Marketing Coordinator. - Management of external PR agency - Develop Crisis management communication plan and keep up to date - Develop in-park event calendar to drive media coverage in close collaboration with Head of Marketing - Establish and maintain the voice for all social media initiatives and maintain an active an engaging brand presence; posts multimedia content, and facilitate dialogue across multiple social media platforms - Create engaging content for all social media channels and LEGOLAND Dubai - blog - Ensure strong liaison and collaboration with Merlin Entertainments Group corporate communication's team and Dubai - Parks Destination Management team - Work closely with the Head of Marketing and Head of Sales and Dubai - Parks Destination Management team to ensure close alignment on all Sales and Marketing activities. - Work closely with Operations (Guest Services) on communication to consumers via mail, social media or direct guest contact - Manage VIP and celebrity park visits - Ensure PR team supports internal communication including Health & Safety Managers/Supervisors are responsible for all aspects of Health, Safety & Security within their department, in line with the Group Policy (HS001). In particular, they must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees under their management are aware of the Group Health, Safety and Security Policy and their obligations under it. They must ensure that safe working practices are monitored, and that risk assessments and procedures are reviewed regularly. Where incidents do occur, they must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated. Requirements Are You a Star? In order to be qualified for this role you should possess the below criteria: - Bachelor's degree in media studies, communication or similar - Minimum of 5 years' experience in a similar role, ideally in a theme park or in the leisure, entertainment or hospitality industry or PR agency - Good understanding of local media landscape, experience with media in UK & Russia, India or China is a plus - Good network with local media - Excellent project management skill - Ability to work in cross-functional teams - Fluent in English, Arabic skills are a plus. The Best Part of The Story We offer a competitive salary and benefits package which includes; housing allowance, annual flight allowance, comprehensive medical coverage, life and accident insurance and other generous allowances. We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company. About the company Dubai - Parks and Resorts offers new heights in experiential entertainment through an inspired concept that brings the best of the east and the west in the entertainment industry. Conceived and developed by Meraas Holding, Dubai - Parks and Resorts articulates the Dubai - leaderships vision of positioning the emirate as a compelling global tourist destination. The first phase of Dubai - Parks and Resorts will comprise three theme parks: motiongate Dubai -, Bollywood Parks Dubai -, and LEGOLAND Dubai -. The development will also feature Riverland - a grand entrance plaza and Lapita, a family themed hotel. The first phase is scheduled for completion in 2016. Ground work commenced on site in February 2014