Reservations Agent - LEGOLAND® Hotel - -Dubai
Dubai -Play Your Part The Reservation Agent ensures the smooth and efficient reservation process and provides service excellence to all enquiries over the phone and by email. Main Responsibilities: Work accurately according to reservation procedures, resulting in excellent inventory management, statistics and minimal no shows & denials. Apply the day to day function of the hotel reservations and call centre. Maintain consistent telephone standards incl for cluster services between Parks and Hotel. Be pro-active in ensuring enquiries are attended to promptly and in a professional manner, ensuring optimum conversion. Promote the company vision and values when dealing with both internal & external customers. Build excellent internal and external customer relationships by delivering a professional and dedicated service. Assist with departmental risk assessments and ensure they are carried out, that safe working procedures are in place for all work activities and that all employees are aware of Group Health & Safety policy and their obligations under it. Business Impact / Results: Assist with the optimization of hotel rooms revenue through service excellence. To proactively support in achieving targets set for hotel bedroom sales. Follow the pricing strategies for the hotel to optimise yield opportunities through upsell product and services. Take a responsible approach towards time keeping and attendance within the work place to ensure department runs effectively at all times. Actively support meeting the hotel rooms related KPI targets. Remain approachable and reflect the fun and friendly company culture. Creativity: Execute the up-selling strategy to deliver extra rooms revenue Communication: Communicate well in the with the departments without gap, maximising sales opportunities and minimising denials, no shows with supervision and assistance from the Supervisor and Revenue Manager. Applied Knowledge and Specialist Skills: Reservations & group reservations experience Knowledge of Opera preferred Managing Resources: PCI Compliance and Data protection Correspondence management, filing and reviewing IT systems PM accounts, City Ledger. Complexity and Problem Solving: Managing over-sell of room types without impact to guest experience Resolving overbooked/book out situations including re-housing of guests/groups Rate discrepancies with package bookings, group bookings and negotiated accounts Customer feedback and complaint resolution Health & Safety: Managers/Supervisors are responsible for all aspects of Health, Safety & Security within their department, in line with the Group Policy (HS001). In particular, they must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees under their management are aware of the Group Health, Safety and Security Policy and their obligations under it. They must ensure that safe working practices are monitored, and that risk assessments and procedures are reviewed regularly. Where incidents do occur, they must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated. Are You a Star? In order to be qualified for this role you should possess the below criteria: 2 – 4 years of successful experience in a similar position within a comparable hotel/resort. Proven track record of leading teams focused on driving a measurable increase in hotel bookings. The Best Part of The Story We offer a competitive salary and benefits package which includes; housing allowance, comprehensive medical coverage, life and accident insurance and other generous allowances. We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company.
Legal Counsel - English Speaking - -Dubai
Dubai -Full-time, PermanentLegal Counsel - English SpeakingResponsibilities - Proactively provide legal advice to internal departments on legal matters, in particular:- Advise sales team on all legal and insurance aspects of bid proposals and tenders submitted to Company's clients; assist in the negotiation of seismic contracts to ensure terms and conditions mitigate risk and align with Company policy and capacity;- Advise technology and supply chain teams on various supply agreement;- Assist in drafting and revision of Company standard agreements and other legal documents as required.- Assist in drafting, monitoring and developing internal control routines and procedures.- Obtain and coordinate insurance terms for contracts/projects, including liaison with nominated insurance brokers and insurance underwriters.- Manage and coordinate certain commercial claims and disputes.- Assist and support the General Counsel as necessary.Education & SkillsTo be considered for this role, you need to meet the following criteria:- Must have a legal degree- With minimum 2 years of experience in the role, preferably with knowledge of UAE law- Excellent communication skills in verbal and written English.Job Type: Full-time, PermanentJob Types: Full-time, Permanent
Senior Manager - Wealth Management / Investment Advisory - Inspire Selection-Dubai
Dubai -The Role Are you a Senior Wealth Manager looking for more of a business advisory / senior management role? My financial services client has a great opportunity for a qualified advisor with at least 15 years’ experience in wealth management or investment advisory. Reporting to the Directors you will help to develop distribution channels, create effective training programmes and take responsibility for the growth strategy for the wealth management / investment advisory business. You will directly manage a small team of wealth managers but the main focus of your role and responsibilities is to develop and implement the strategy to grow the wealth management business. Requirements Candidates must be qualified CISI / CFA and have experience of the NRI market. You must have previous proven sales and product experience. Only candidates that tick all of the above boxes and have UAE work experience will be considered. Salary is 35-45,000AED per month. About the company Inspire Selection is headquartered in Dubai - and recruits across the Middle East region. We employ highly knowledgeable, professional consultants who are experts in connecting the right people with the right opportunities. Our reputation has been built upon our honesty, integrity and our ability to source candidates of the highest calibre right across our specialist sectors. As a result, we are recruitment partners to a wide spectrum of organisations - from leading blue chip companies to smaller, local businesses. Sectors we cover include HR, Administration, Finance & Accounting, Insurance, Legal, Sales & Marketing, IT, Oil/Gas/Energy, Engineering, Procurement, Manufacturing, Logistics & Supply Chain.