Lead Asset Management Conultant - Dubai, UAE - -Dubai
Dubai -At Jacobs, you will work with the most talented professionals and thought leaders to shape the future of the global professional services sector as we deliver ground-breaking and life-changing solutions for a more connected, sustainable world. What drives you drives us as we work to build a better world – together. At Jacobs, every day is an opportunity to make the world better, more connected, more sustainable. We’re powered by more than 50,000 people across the globe who deliver innovative scientific, technical, professional and program-management solutions for public and private clients around the world Our people improve lives and connect communities through transformative transport, water, built environment and power projects. We are innovators and problem solvers who turn challenges into greater opportunities. Visit www.jacobs.com to see how you can make a difference. Across our company, across our offices, across the world, we’re continually challenging today to reinvent tomorrow. About the opportunity Our People & Places Line line of business has access to 35,000 professionals across the globe. Our team of engineers, designers and planners work to deliver projects in Transport Planning, Roads, Rail, Bridges, Project Management, Security Services, Building Structures & Services and Asset Management Planning. Asset management simply put is the strategic management of infrastructure assets to support the aims of the organization that owns them. The Jacobs Asset Management team is a ‘cross-sector’ team of experts whose objective is to work with our most important clients to help improve asset management and decision-making in their organizations. We work at the management level within clients to drive strategic change and approaches to business that ultimately will impact their operation of assets and bottom-line performance. The skill we bring to the table is a combination of business strategy/advisory and in-depth infrastructure/engineering knowledge, allowing us to provide bespoke solutions to clients across most asset classes We are looking of a high-quality candidate to join the Asset Management team. You will be part of a dynamic and growing team, reporting to the Strategic Consulting Lead, responsible for delivering projects focused on improving the management of infrastructure assets, implementing of PAS55 / ISO55000, and change management within client organizations. This will involve working with senior staff in client organizations, at times working remotely or embedded in client offices, and representing Jacobs in a professional capacity in what is an outward facing role. In addition, you will have the opportunity to support business development activities and Bid writing, and generally be part of growing the team and the business. As such you will possess the skills and experience to senior levels in a client organization and take a strategic approach to asset management. You will be based out of our Dubai - office but will be working on projects for clients around the Middle East, including KSA and Qatar. As the Lead Consultant, travelling to meet clients for projects and business development in the region is expected. The majority of our projects will be focused in the water and utilities sector, with the aspiration to grow other sectors including rail and aviation. Experience with operations and maintenance in the utilities sector would be beneficial. About you Key requirements for the role: Strategic thinker with great leadership skills and ability to build, engage and lead a diverse and inclusive team Conduct assessments against standards such as ISO55000 and lead clients through ISO55000 implementation programs Lead clients through the development and implementation of core asset management processes such as policy, strategy, levels of service, risk management, investment prioritization, lifecycle analysis, operating procedures The development of statistical models of asset deterioration and conduct other analyses of asset condition, performance and behaviour Lead client staff through the development of business cases models including whole life cost models, Triple Bottom Line and other decision-making methods Support the development of capital investment programs Perform analysis of equipment histories maintenance costs and system failures, and develop a refined asset management strategy Preparation of Strategic Asset Management Plans Implement an asset management organizational construct across our client’s assets and sites Conduct other financial service studies including asset valuations, financial plans and the financial aspects of asset management studies Undertake business process review studies including business process mapping, identifying strengths/weaknesses, working with clients to develop process/organizational improvements, and guiding consensus-building efforts on contentious issues including the development of change management plans to roll out improved working practices Design and facilitate stakeholder meetings Deliver asset management training courses Work remotely/out of client offices as needed Support business development activities Improving and automating operations and maintenance tasks to provide optimal performance Qualifications The successful candidate will be a self-motivated professional with the following qualifications and characteristics: Min 10-15 years of asset management / O&M experience with infrastructure projects Previous experience of working in a consultancy organization Institute of Asset Management accreditation Min. Bachelor’s degree in Civil Engineering, Business, Finance or equivalent. Exceptional written, verbal, and interpersonal skills are required. Ability to perform in fast-paced, multi-tasking team environment is critical. Working knowledge of office tools including MS-Visio, MS-Project, and all other MS-Office suite of applications. In-depth appreciation of asset management methodologies, particularly familiarity with the ISO55000 suite of standards. A key attribute of this person will be the ability to foster inclusive behaviours to achieve market leading and innovative business outcomes across markets, as well as create the right working environment for employees. You will continue building on our global culture of caring fostering a workplace where we value the safety, positive mental health, inclusion and belonging of all our employees Why Jacobs We reflect our clients’ diversity at Jacobs. We value inclusion and diversity as it energises our people and encourages creativity, collaboration and innovation. Our global culture of caring fosters a workplace where we value the safety, positive mental health, inclusion and belonging of all our employees. Joining Jacobs introduces you to a variety of established global employee networks dedicated to empowering employees to maximise their potential through engagement and development opportunities across all career stages. One of the many ways we thank our employees for their dedication and hard work, is offering quality, flexible benefit options that keep you and your family, physically and financially healthy. You’ll have access to several employee benefits including comprehensive private medical insurance, flexible work arrangements, annual airfare allowance, interest free housing loans and access to monthly social events or community involvement programs. It’s a great time to join Jacobs as we actively nurture and support our diverse employee and client networks across all ethnicities and cultures. Achieve more and thrive with a global brand! Apply online by clicking on the link. Please note: If you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Jacobs. Qualifications At Jacobs, you will work with the most talented professionals and thought leaders to shape the future of the global professional services sector as we deliver ground-breaking and life-changing solutions for a more connected, sustainable world. What drives you drives us as we work to build a better world – together. At Jacobs, every day is an opportunity to make the world better, more connected, more sustainable. We’re powered by more than 50,000 people across the globe who deliver innovative scientific, technical, professional and program-management solutions for public and private clients around the world Our people improve lives and connect communities through transformative transport, water, built environment and power projects. We are innovators and problem solvers who turn challenges into greater opportunities. Visit www.jacobs.com to see how you can make a difference. Across our company, across our offices, across the world, we’re continually challenging today to reinvent tomorrow. About the opportunity Our People & Places Line line of business has access to 35,000 professionals across the globe. Our team of engineers, designers and planners work to deliver projects in Transport Planning, Roads, Rail, Bridges, Project Management, Security Services, Building Structures & Services and Asset Management Planning. Asset management simply put is the strategic management of infrastructure assets to support the aims of the organization that owns them. The Jacobs Asset Management team is a ‘cross-sector’ team of experts whose objective is to work with our most important clients to help improve asset management and decision-making in their organizations. We work at the management level within clients to drive strategic change and approaches to business that ultimately will impact their operation of assets and bottom-line performance. The skill we bring to the table is a combination of business strategy/advisory and in-depth infrastructure/engineering knowledge, allowing us to provide bespoke solutions to clients across most asset classes We are looking of a high-quality candidate to join the Asset Management team. You will be part of a dynamic and growing team, reporting to the Strategic Consulting Lead, responsible for delivering projects focused on improving the management of infrastructure assets, implementing of PAS55 / ISO55000, and change management within client organizations. This will involve working with senior staff in client organizations, at times working remotely or embedded in client offices, and representing Jacobs in a professional capacity in what is an outward facing role. In addition, you will have the opportunity to support business development activities and Bid writing, and generally be part of growing the team and the business. As such you will possess the skills and experience to senior levels in a client organization and take a strategic approach to asset management. You will be based out of our Dubai - office but will be working on projects for clients around the Middle East, including KSA and Qatar. As the Lead Consultant, travelling to meet clients for projects and business development in the region is expected. The majority of our projects will be focused in the water and utilities sector, with the aspiration to grow other sectors including rail and aviation. Experience with operations and maintenance in the utilities sector would be beneficial. About you Key requirements for the role: Strategic thinker with great leadership skills and ability to build, engage and lead a diverse and inclusive team Conduct assessments against standards such as ISO55000 and lead clients through ISO55000 implementation programs Lead clients through the development and implementation of core asset management processes such as policy, strategy, levels of service, risk management, investment prioritization, lifecycle analysis, operating procedures The development of statistical models of asset deterioration and conduct other analyses of asset condition, performance and behaviour Lead client staff through the development of business cases models including whole life cost models, Triple Bottom Line and other decision-making methods Support the development of capital investment programs Perform analysis of equipment histories maintenance costs and system failures, and develop a refined asset management strategy Preparation of Strategic Asset Management Plans Implement an asset management organizational construct across our client’s assets and sites Conduct other financial service studies including asset valuations, financial plans and the financial aspects of asset management studies Undertake business process review studies including business process mapping, identifying strengths/weaknesses, working with clients to develop process/organizational improvements, and guiding consensus-building efforts on contentious issues including the development of change management plans to roll out improved working practices Design and facilitate stakeholder meetings Deliver asset management training courses Work remotely/out of client offices as needed Support business development activities Improving and automating operations and maintenance tasks to provide optimal performance Qualifications The successful candidate will be a self-motivated professional with the following qualifications and characteristics: Min 10-15 years of asset management / O&M experience with infrastructure projects Previous experience of working in a consultancy organization Institute of Asset Management accreditation Min. Bachelor’s degree in Civil Engineering, Business, Finance or equivalent. Exceptional written, verbal, and interpersonal skills are required. Ability to perform in fast-paced, multi-tasking team environment is critical. Working knowledge of office tools including MS-Visio, MS-Project, and all other MS-Office suite of applications. In-depth appreciation of asset management methodologies, particularly familiarity with the ISO55000 suite of standards. A key attribute of this person will be the ability to foster inclusive behaviours to achieve market leading and innovative business outcomes across markets, as well as create the right working environment for employees. You will continue building on our global culture of caring fostering a workplace where we value the safety, positive mental health, inclusion and belonging of all our employees Why Jacobs We reflect our clients’ diversity at Jacobs. We value inclusion and diversity as it energises our people and encourages creativity, collaboration and innovation. Our global culture of caring fosters a workplace where we value the safety, positive mental health, inclusion and belonging of all our employees. Joining Jacobs introduces you to a variety of established global employee networks dedicated to empowering employees to maximise their potential through engagement and development opportunities across all career stages. One of the many ways we thank our employees for their dedication and hard work, is offering quality, flexible benefit options that keep you and your family, physically and financially healthy. You’ll have access to several employee benefits including comprehensive private medical insurance, flexible work arrangements, annual airfare allowance, interest free housing loans and access to monthly social events or community involvement programs. It’s a great time to join Jacobs as we actively nurture and support our diverse employee and client networks across all ethnicities and cultures. Achieve more and thrive with a global brand! Apply online by clicking on the link. Please note: If you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Jacobs.
Supervisor - Admissions - -Dubai
Dubai -The Role Building Fun Join the team of the first LEGOLAND Park in the Middle East and help us create amazing experiences for families from around the world. At LEGOLAND Dubai - we rely everyday on our Model Citizens (employees) in meeting our ultimate goal of bringing the LEGO values of creativity, imagination, learning, quality and fun to life and deliver truly memorable experiences to our guests. With over 40 interactive rides, live shows and attractions you will be able to find a diverse range of career opportunities in one of the most unique and stimulating work environments you could imagine. Come and work where work is PLAY. At LEGOLAND we make every child a HERO! Play Your Part As a supervisor, you will guide members of the department, you are to motivate team members, assess performance, communicates concerns and policies amongst management and team members and perform departmental admin work as required. As a supervisor you are often to provide information to line managers in a timely manner and manage department reports. Should a conflict arise, the supervisor work with the team members to resolve the conflict quickly and effectively. Main Duties: - Support Admissions team on a day to day basis. Park opening and closing - Working alongside Assistant Managers and supervisors in managing the admissions team. - Performance manage Team Leaders and Front line staff in all aspects. - Support in carrying out investigations and meetings as required. - Carrying our Duty Manager shifts - once training is given. - Communicating and ensuring that the team goal is met. - Carry out health and safety procedures. - Lead by setting a good example. Behaviour consistent with words. - Managing department admin tasks and keeping performance/attendance records up to date. - Prepares departmental reports as required. - Assist in creating and conducting training material for all relevant areas in Admissions. - Maintain a healthy group environment within Admissions across all parks. - Ensures that the team is equipped with knowledge and company updates. - Co-ordinate cash handling and profit protection training and refresher sessions for team. - Handle escalated issues and complaints. - Provide profit protection with the documented paperwork for Admissions whenever required. - Report any issues in assigned area responsibility to the line manager. - Perform additional duties assigned by the management. - Take full responsibility in the area assigned. - Provide healthy relationship with all colleagues. - Co-ordinate with back of house team and front of house team leaders to maintain a smooth operation between the two departments regarding feedback management. - Provide support in admissions front of house as required operationally Requirements Are You a Star? In order to be qualified for this role you should possess the below criteria: - Preferably a Bachelor degree or equivalent. - 1 or more years' experience as Team Leader - Good people skills. - Strong English command. (Read and Write). - Able to focus, prioritize and work under pressure. - Can work with "no" to minimum supervision. - Friendly outgoing personality. - Good computer program knowledge. - General HR knowledge - Previous work as a Team Leader. - Good understanding on culture awareness - Familiar with cash handling and POS procedures The Best Part of The Story We offer a competitive salary and benefits package which includes; housing allowance, annual flight allowance, comprehensive medical coverage, life and accident insurance and other generous allowances. We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company. About the company Dubai - Parks and Resorts offers new heights in experiential entertainment through an inspired concept that brings the best of the east and the west in the entertainment industry. Conceived and developed by Meraas Holding, Dubai - Parks and Resorts articulates the Dubai - leaderships vision of positioning the emirate as a compelling global tourist destination. The first phase of Dubai - Parks and Resorts will comprise three theme parks: motiongate Dubai -, Bollywood Parks Dubai -, and LEGOLAND Dubai -. The development will also feature Riverland - a grand entrance plaza and Lapita, a family themed hotel. The first phase is scheduled for completion in 2016. Ground work commenced on site in February 2014
Attraction Supervisor - Bollywood - -Dubai
Dubai -Play your part Purpose: The main purpose this position exists is to be Responsible for specific attractions supervision within the park, as assigned. Uses analytical skills to ensure that the assigned venues are meeting departmental standards for guest experience, team member satisfaction and financial goals while maintaining the highest safety standards at all times. Main Duties: Qualified candidates will be able to supervise the operation of select Attractions within the zone / park; must be willing and able to handle late nights; must be comfortable handling very large and varied audiences. Candidates should have strong analytical skills to evaluate and ensure that the assigned venue(s) are meeting departmental standards for guest satisfaction, team member satisfaction, and financial goals while maintaining the highest safety standards at all times. MAJOR RESPONSIBILITIES Supervises and oversees the daily operation to ensure proper staffing, capacity, efficiencies, crowd control and guest services standards are being met. Performs coverage of a specific attraction or attractions, responsible for overseeing the operation, responds to guest and operational issues, communicates with various operational partners and is the first responder to operational and guest issues. Ensures the safety of guests by reviewing and revising safety practices and procedures and documents and responds to potentially unsafe conditions. Coaches and uses counselling forms to document and maintain safe team member actions in accordance with DXBE policy Responsible for developing, coaching and counselling Lead and Attraction Attendants. Manages labor budgets for assigned attractions. Monitors, tracks and records overtime and training projections and results. Mitigates overtime by adjusting staffing according to daily attendance projections. Analyzes and responds to various reports including but not limited to guest comments, capacity, downtimes, and incident reports. Focuses on guest and employee satisfaction. Ensures that each employee is greeting and interacting and assisting guest while maintaining an efficient, safe and pleasant environment. Ensure that GSAT initiatives and programs are in place to keep the workplace fun while increasing overall job satisfaction and efficiency. Maintains positive relationships and partners with other departments to ensure that departmental goals are being met while maintaining parks standards. Responsible for maintaining the quality, cleanliness and facility maintenance standards to ensure the assigned venues are “Show Ready” for our guests at all times Strong familiarity with safety standards- Escalates incidents (guest, facility, crew, experience) through Incident Reports and follows up on action plan for correction Understand and actively participate in Environmental, Health & Safety responsibilities by following established DXBE policy, procedures, training and team member involvement activities. Maintains the SQR and GSAT tracker and also works alongside Sr. Supervisor Manager to develop and implement action plan Risk Assessment document, developed by management, is periodically (every 6 months) reviewed Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES: Directly supervises Ride & Show Attendants (numbers vary according to shifts); and Ride & Show Leads (numbers vary according to shifts). Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Communication: Internal Director Park Operations, Attractions Manager, Attractions Supervisors External Entry Operations, Operations Base, Entertainment, Retail, HR and Marketing Are you a Star? Qualifications Essential College degree. Equivalent diploma / training and certification courses in service industry / amusement industry Desirable First Aid certification / Safety Skills Training IAAPA certifications. CBI EIAC certification Experience Essential 3 years previous as team lead experience in Service / Entertainment / Hospitality industry or 2 years previous experience as Attraction Team Lead or 1 years’ experience as attraction supervisor Leading a multi-cultural staff. Hands on operational experience operating an attraction. Desirable 2 years supervisory experience at a theme park, amusement park, water park or themed attraction. Opening of a new business in a supervisory role. Skills Essential Fluent in English. Knowledge of Arabic and Indian languages an added advantage. Excellent Guest and employee services skills. Ability to handle conflicts and face difficult situations. Proven team leader that works well in a fast paced, hourly goal driven environment. Positive, enthusiastic and energetic attitude. Adapt to a changing work environment. Supervisory position leading staff in the hospitality industry. Detail oriented with exceptional documentation/paperwork skills. Guest service; interacts in a positive manner and diffuses any negative guest situation following company protocols. Pleasant personality with excellent communication skills Desirable Background in hospitality industry / theme parks. Proficient in Microsoft Office. Strong interpersonal skills. Fluent in Arabic and Hindi. Availability Work Week- flexible work week to match operating hours and guest demand/ including late hours and weekends Available for overtime work as schedule requires Business travel will be required The Best Part of the Story We offer a competitive salary and benefits package which includes; housing allowance, annual flight allowance, comprehensive medical coverage, life and accident insurance and other generous allowances. We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company.