Professional Support Lawyer - -Dubai
Dubai -Full-time, PermanentThe role is to provide professional practice support to the department practice and develop an infrastructure for promoting best practices and consistent quality in client work. The role includes developing and successfully implementing a strategy for generating, extracting and collating knowledge for the designated practice. The PSL is intended to be the internal knowledge management resource for the practice, which will involve: Supervising paralegals and associates in maintaining best practices for deal documentation, precedents and know-how resources, including consistent application of law in precedents and practice. Preparing and circulating know-how and translating it into forms, precedents, practice notes and manuals, and assisting in technical legal training and practice development Managing knowledge and learning for the practice group, including organising and delivering practice- and client- facing legal training programs, and tracking and updating the group on developments in law, cases and market practice Engaging in a limited amount of client facing work Key responsibilities and challenges include: Strategy Working with the Partners, counsel and associates to identify the best practices, know-how and learning requirements of the practice and to implement the agreed offering Assistance with prioritisation and allocation of knowhow projects Best Practice/Know-how Conducting transaction debriefs and ensuring all knowhow is collated and shared appropriately New points of law - ensuring fee-earners are kept up-to-date on developments in the law: the latest cases, legislation and regulations – through presentations to regular departmental meetings and/or circulation of written materials Generating, coordinating and supporting lawyers in the creation of precedents and accompanying notes and memoranda; updating precedents to reflect changes in applicable laws, regulations, market standards and best practice Critically reading items submitted for knowhow potential for the Knowledge Bank ensuring that documents are tagged to adequately reflect the content within established guidelines including allocating key words and legislative references Identifying and circulating articles and other material relevant to the practice Liaising with lawyers to ensure that knowhow continues to meet the practice area’s needs Working with the central KM Team on the policies to be applied in organising the know-how system Supervising paralegals and junior associates in ensuring files and transaction documents are up to date Assist the marketing team by working with Partners to maintain up to date deal lists, summaries and practice profiles Manuals & Precedents Creating new and amending existing manuals and precedents and associated documentation (e.g., drafting notes, special memoranda, checklists) in light of practice developments and legal changes Liaising with lawyers as to using their current documents as the basis for forms and precedents to ensure that forms and precedents are available to meet the practice area’s needs. Identifying a pipeline of precedents and other documents, which lend themselves to be automated. Working with the document automation team to get documents ‘automation’ ready Publications Liaising with the Business Development and Marketing Team and contributing as required to the production of articles, briefings, newsletters or other materials for circulation to clients or to be published in Law Update and other selected journals Supervising the preparation of periodic practice area newsletters Training Liaising with the practice group to identify training needs Developing and delivering internal training programs Developing and participating in client facing training Writing/updating training materials Training lawyers to use the firm’s online subscription resources Client related work Responding to general enquiries and supplying appropriate precedents for transactions Providing internal and occasional external advice or training on client matters In appropriate circumstances, assisting in client related work to help ensure proper service for the firm’s clients Technology To contribute to and manage various parts of the firm’s data management systems, intranet (including the department home page) company website and other information provision services IT/Internet/On-line products - Managing or contributing to parts of the firm’s intranet, information databases and knowledge management systems. Support lawyers with the use of legal technology and continuously look for areas where efficiencies can be gained through the use of such technology Work with the firm’s Innovation & Efficiency Group to identify how the department can support the firm’s Innovation & Efficiency Strategy Miscellaneous Organise group meetings Ongoing education in core areas as agreed with Partners from time to time Skills and experience Minimum of 3 years PQE Qualified lawyer Current or previous experience in a client-facing role, preferably with a background in the relevant practice area Excellent communication and influencing skills Self-starter, keen to take ownership of the role and develop it within the context of the service required High degree of initiative Articulate, excellent communication and influencing skills with an ability to work as part of a team Excellent interpersonal skills with the confidence to deal with all levels of staff Strong attention to detail Consultative Strong organizational skills and able to demonstrate a pragmatic approach Experience of technical training development and delivery Client focused Highly organized Experience of client/business relationships Up to date in terms of market developments The department Al Tamimi's Corporate Commercial Practice is the largest and most comprehensive in the region with over 40 specialist lawyers advising on a wide range of matters relating to mergers and acquisitions, commercial advice and agreements, corporate structuring and regulatory advice, capital markets/IPOs, family business structures and corporate governance. Our clients include global corporations, GCC listed and private corporations, governmental authorities, business enterprises, private equity firms and financial institutions. Our strength lies in the depth of our understanding and knowledge of the local legal and regulatory environment which, when coupled with the delivery of our advice in line with international legal standards, enables us to provide the most cost-effective, practical and commercial advice whilst ensuring legal objectives are also met. About Al Tamimi & Company Al Tamimi & Company is one of the leading law firms in the Middle East and the largest law firm in the region, with presence in all of the six GCC countries. Established in 1989, the firm has 57 partners, staff of over 670, and 17 offices in nine countries throughout the UAE, Bahrain, Qatar, Iraq, Saudi Arabia, Jordan, Kuwait, Oman and Egypt. The firm specialises in advising major international corporations and financial institutions, Middle East banks and government organisations, businesses and families in their global operations and investments. It has particular expertise in arbitration & ADR, banking & finance, dispute resolution & litigation, IP & data security, shipping & aviation, project & infrastructure finance, real estate & construction, corporate & commercial, technology, media & telecommunications, insurance and private client.
Assistant Manager - Front Office - -Dubai
Dubai -The Role Assistant Manager - Front Office - LEGOLAND Dubai - Hotel Play Your Part The Assistant Manager - Front Office responsible for assisting the Front Office Manager with overseeing the Welcome Department including Welcome Desk, Welcome Services, Welcome Coordinator and Operator duties. - Assist in leading the Welcome team in welcoming guests to the hotel through the pre-planning, arrival and departure processes as well as all other services required throughout the guests' stay. - Assist in leading a positive, professional and strong Welcome team with a focus on quality of service and the delivery of the guest experience. Act as a role model in leading this through The Merlin Way. - Ensures the alignment of all front-of-house service standards and operating procedures with the wants and needs of hotel guests. - Immediately respond to and resolve guest concerns in an empathetic manner, offering a sincere apology and providing timely follow-up and/or appropriate compensation if/when necessary. - Responsible for pre-arrival planning with a focus on the collection of arrival times, guest preferences, and the pre-assignment of all accommodations - Hands on support at reception (check in / out, guest engagement with the hotel) - Acts on behalf of the Front Office Manager during his /her absence. - Reliever for Night Manager by scheduled rotation Main Responsibilities Business Impact / Results - Assist Front Office Manager in monitoring and reviewing guest interactions within the Welcome Department to ensure unwavering adherence to service standards, policies and processes with a focus on the guest experience. - Ensure front desk stations are continuously manned and telephone extensions are answered in a timely and efficiently in accordance with departmental guidelines. - By example, instills a sense of urgency and commitment to excellence to department staff members. - Ensures the cleanliness and order of the reception areas of the front office. - Continually collects and reviews guest feedback with teams and counterparts in an effort to minimize defects and maximize guest satisfaction. - Works with hotel teams to streamline the flow of communication and operational processes related to all departments within the Resort, with a focus on efficiency and guest convenience. Creativity - Monitors and reviews guest feedback to identify and influence process improvements designed to enhance the guest experience. - Explores and provides feedback relative to new sales opportunities and/or added revenue streams. - Continually works to ensure team members receive recognition and rewards for providing an exceptional guest experience. Communication - Works closely with the Front Office Manager to achieve the wider hotel objectives and to consistently deliver the guest experience. - Updates the Front Office Manager on any operational issues and/or guest concerns in a timely manner, ensuring the earliest possible resolution and appropriate support in times of need. - Delivers thorough and motivational pre-shifts to team members, communicating pertinent information relative to the day's activities, outstanding issues, etc while ensuring alignment and understanding of focuses, goals and objectives. - Works closely with the Revenue Manager, Hotel Operations Manager, Hotel Controller, and Night Auditor to ensure accuracy of all night audit reports and related processes. Decision Making and Autonomy - Champions the guest experience, observing all activities from the guest's point-of-view, and make actionable recommendations to counterparts and the Hotel Operations Manager for improvements. - Makes decisions relative to appropriate compensation in response to guest concerns. - Works to develop new programs and initiatives focused on streamlining the flow of communication and integration of processes between the Hotel and Resort. Applied Knowledge and Specialist Skills - Advanced proficiency in interpersonal and guest communication skills. - Proficient in Microsoft Word, Excel, PowerPoint. - Lead by example while being a role model for the Merlin Way. - Work independently and as part of a team on various projects and initiatives. Managing Resources - Effectively uses department and resort resources. - Provides a balanced level of support and leadership to the night team in the hotel. - Empowers the relevant members of the team to make decisions in order to resolve guest issues and ensure a positive outcome. - Ensures team and department costs are kept within agreed budget. - Ensures the whole team has a clear understanding of their roles, responsibilities and the importance of alignment and positive attitudes. - Provides the relevant information, tools and training to the appropriate teams in order to deliver the guest experience and to foster continuous career growth and development for department associates. Complexity and Problem Solving - Effectively applies strong troubleshooting and problem resolution skills on a daily basis. - Offers creative ideas for delivering the guest experience and achieving operational/financial targets. - Acts as an incident controller to provide protection, support and recovery to the Hotel. - Ensures adherence to all safety and security policies, processes and procedures. - Demonstrates the ability to resolve difficult guest situations which result in a positive outcome. Health & Safety You are responsible for all aspects of Health, Safety & Security within your team, in line with the Group Policy (HS001). In particular, you must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees you are responsible for are aware of the Group Health, Safety and Security Policy and their obligations under it. You must ensure that safe working practices are monitored and that risk assessments and procedures are reviewed regularly. Where incidents do occur, you must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated. Requirements Are You a Star? In order to be qualified for this role you should possess the below criteria: - Bachelor's degree in a related field or equivalent experience required - 2 - 4 years of successful experience in a front desk management position within a comparable hotel with 24 hour reception required - Proficiency with Opera PMS or equivalent is essential. - Experience managing a team of direct reports with a proven track record of motivating a team to provide excellent guest service. The Best Part of The Story We offer a competitive salary and benefits package which includes; housing allowance, comprehensive medical coverage, life and accident insurance and other generous allowances. We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company. About the company Dubai - Parks and Resorts offers new heights in experiential entertainment through an inspired concept that brings the best of the east and the west in the entertainment industry. Conceived and developed by Meraas Holding, Dubai - Parks and Resorts articulates the Dubai - leaderships vision of positioning the emirate as a compelling global tourist destination. The first phase of Dubai - Parks and Resorts will comprise three theme parks: motiongate Dubai -, Bollywood Parks Dubai -, and LEGOLAND Dubai -. The development will also feature Riverland - a grand entrance plaza and Lapita, a family themed hotel. The first phase is scheduled for completion in 2016. Ground work commenced on site in February 2014
Hiring Cleaner with Hotel Housekeeping Experience - Star Alliance-Dubai
Dubai -Hiring cleaner with Housekeeping ExperienceOur company is looking young professional Hotel Experience cleaner able to attend to our properties with integrity and attention to detail.Who can start immediatelyIf you are currently employed do not apply(Preferred only finished contract or on visit visa applicant)We need someone who can start immediately.We will NOT be able to entertain applicants who are still employed and have not started their notice periods yet.The goal is to create a clean and orderly environment that will become a critical factor in maintaining and strengthening our reputation.Housekeeper Responsibilities.· Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing· Ensuring all rooms are cared for and inspected according to standards· Protecting equipment and making sure there are no inadequacies· Notify superiors on any damages, deficits, and disturbances· Deal with reasonable complaints/requests with professionalism and patience· Check stocking levels of all consumables and replace when appropriate· Adhere strictly to rules regarding health and safety and be aware of any company-related practices· Clean the office and keeping the cleanliness of all areas· Prepare the drinks of the guestsRequirements: · Proven experience as a professional in Hotel quality cleaner· Ability to work with little supervision and maintain a high level of performance· Customer-oriented and friendly· Prioritization and time management skills· Working quickly without compromising quality· Knowledge of English language· We Provide:· Attractive Salary· Company Visa· Health InsuranceJob Type: Full-timeExperience:Housekeeping: 1 year (Preferred)
Hotel: 1 year (Preferred)
Location:Dubai - (Preferred)