COO - Robert Half United Arab Emirates-Dubai
Dubai -Full-time, PermanentThe Role Reporting directly to the Chief Executive Officer, this position will play a critical role, along with the rest of the executive team and board of directors, in developing and implementing strategies, goals, policies, procedures and services to achieve organizational objectives. The position will lead and manage Bloom's operations and will also drive organization-wide projects and processes to ensure a solid platform for continued growth, financial strength and operational efficiency. Key Responsibilities Collaborate with the executive team and board of directors to develop and implement the strategic plan Partner with key colleagues to ensure strategic priorities are well defined and translated into executable and measurable business and action plans. Ensure the organization's compliance with all legal regulations and insurance and licensing requirements Review current technology systems and capabilities and develop and execute the overall technology strategy.Manage and maintain insurance policies, contracts and similar services and documents relating to the business operation Drive critical projects and process improvement initiatives that enhance operations and/or address immediate needs of internal or external clients Participate in growth, business development and capital markets development activities Direct internal operations to meet performance objectives and budget and other financial goalsLead and manage compliance functions and activities and oversee outside legal counsel Secure contracts and manage relationships with consultants and outsourced vendors to ensure that all services are being provided completely, effectively and efficientlyMaintain effective communications with key stakeholders including governments, full compliance with all regulatory requirements Regularly appraise and evaluate overall operations and report results to the CEODevelop and foster collaboration between departments and a positive work culture through effective communication and shared understanding of objectivesPerforms other duties as assigned by the CEORepresent the organization through networking, community relations and public relations activities Develop, establish and oversee implementation of standard operating policies, procedures, and guidelines that represent and support the organization's objectives and cultureEnsure that proper and optimal allocation of personnel, resources and tools are in place The CandidateUndergraduate degree in Finance, Economics, Accounting, Real Estate or Business from a four-year accredited university; MBA strongly preferred 12+ years of progressively increasing operational management experience with at least 5 years in a senior management executive level position with general management, project management and budgetary oversight; real estate industry experience a strong plus|Demonstrated leadership and complex organizational management skills Team player adept at coordinating, monitoring and inspiring others to meet goals Solid knowledge of and skill in managing operations in a growing organization. Strong knowledge of computer systems, applications and the effective use of technology Ability to negotiate and execute contracts and manage the quality of service providers and vendors Exceptional quantitative and qualitative analysis, data manipulation and due diligence skills Able to successfully prioritize and manage multiple projects, effectively and professionally handle frequent changes and follow through on issues in a timely manner Excellent verbal and written communication and presentation skills with the ability to communicate with, engage and inspire a wide range of audiences Sound judgment and ability to effectively make decisions that balance a variety of factors Results-oriented approach with ability to identify opportunities and implement innovative ideas and solutions Understanding of finance, real estate and capital markets terms and concepts The Company A large local conglomerate who have a diverse portfolio are looking to add a Chief Operating Officer to their very strong senior management team. Salary & Benefits100,000 AED per monthEducation allowanceComprehensive bonus scheme Annual flightsPrivate medical insurance
Secondary Math Teacher - A Level - -Dubai
Dubai -Full-time, PermanentLiving in Dubai - With year-round sunshine, a tax-free salary and endless career development opportunities, Dubai - is fast becoming one of the major players in the international teaching market. Whether you enjoy spending your weekends dune bashing and cycling the desert tracks, or indulging in some retail therapy before a dip in the sea, Dubai - has it all. Its a great place to develop yourself professionally, while enjoying an enriching life outside of the workplace. At Taaleem we are proud and privileged to operate some of the leading schools in the UAE, led by outstanding teachers from all over the world. Our schools are located across Dubai - and Abu Dhabi, catering to the British, IB and American curricula, so we always look for a diverse and inspiring teaching body who are looking to help educate and develop the future generations. Dubai - British School Dubai - British School is a thriving British international school, located in The Meadows area of Dubai -'s Emirates Hills. A Taaleem school, DBS offers high quality education to over a thousand students aged 3 to 18. Dubai - British School is rated ‘Outstanding’ by both the Dubai - Schools Inspection Bureau (DSIB) and British Schools Overseas (BSO). Our mission of ‘Enjoy, Aspire, Achieve’ perfectly captures the ethos of this great school, where students thrive in a nurturing yet challenging environment - able to achieve the best possible educational outcomes and to flourish as individuals during the experience. It is this warmth of spirit that sets DBS apart, where every student, every member of staff and every parent can find their place. Schools are often talked about as being ‘happy places’, but DBS is made up of happy people - happy to be respected, valued, and appreciated, given every opportunity to succeed in a way that is meaningful to them. Since opening our doors in 2005, DBS has established itself as one of the leading British schools in the region, offering a broad and balanced education to children from all around the world. We are a unique school that places the well-being of our students and the interests of our community at the heart of everything we do. It is our goal that every DBS student is given the tools to make a positive difference during their time with us to their own life and to others lives. Our Curriculum The curriculum at DBS is modelled on the National Curriculum for England, significantly enhanced by Wow Learning, the study of Arabic throughout and a challenging set of GCSE and GCE A Level courses from Year 10 to Year 13. The opportunities that students enjoy outside the classroom are just as important as the main curriculum and we offer an extensive and varied extra-curricular activities programme (ECA). Who are we? As a Taaleem teacher you will join one of the largest, most respected education providers in the United Arab Emirates. Taaleem (which means education in Arabic) was established in 2004 and now has 9,000 students attending our 11 international schools and pre-schools in Dubai - and Abu Dhabi. Taaleem is also one of the Middle Easts leading IB workshop providers for PYP, MYP, DP and IBCP. We began training in 2009 and have enrolled over 3500 participants to date. We recruit the very best international teachers who can deliver our international curricula in a creative, collaborative, and highly engaging manner. Taaleem is committed to inspiring students and helping them to identify and develop their passions and talents. What do we look for? Due to KHDA regulations, we can only employ individuals with QTS and a degree in the specialist subject that you teach. Our teachers are always experienced teaching the National Curriculum for England either in the UK or an international setting. Aside from the experience, personality is very important, we look for inspirational teachers who leave a lasting impression on students for years to follow. If you're able to demonstrate outstanding standards of teaching and learning, with a passionate, enthusiastic, creative and dynamic attitude then we want to hear from you! What we offer: We are committed to developing our staff and run regular professional development workshops to ensure our teachers are equipped to provide students with the best possibly educational experience. Taaleem provides excellent, high quality purpose built accommodation for teaching staff equipped with gym, pool and all amenities. We offer an attractive tax-free salary, medical insurance, free child places within selected schools and an annual flight allowance along with great corporate discounts with many service providers in Dubai -.
Assistant Manager - Front Office - -Dubai
Dubai -The Role Assistant Manager - Front Office - LEGOLAND Dubai - Hotel Play Your Part The Assistant Manager - Front Office responsible for assisting the Front Office Manager with overseeing the Welcome Department including Welcome Desk, Welcome Services, Welcome Coordinator and Operator duties. - Assist in leading the Welcome team in welcoming guests to the hotel through the pre-planning, arrival and departure processes as well as all other services required throughout the guests' stay. - Assist in leading a positive, professional and strong Welcome team with a focus on quality of service and the delivery of the guest experience. Act as a role model in leading this through The Merlin Way. - Ensures the alignment of all front-of-house service standards and operating procedures with the wants and needs of hotel guests. - Immediately respond to and resolve guest concerns in an empathetic manner, offering a sincere apology and providing timely follow-up and/or appropriate compensation if/when necessary. - Responsible for pre-arrival planning with a focus on the collection of arrival times, guest preferences, and the pre-assignment of all accommodations - Hands on support at reception (check in / out, guest engagement with the hotel) - Acts on behalf of the Front Office Manager during his /her absence. - Reliever for Night Manager by scheduled rotation Main Responsibilities Business Impact / Results - Assist Front Office Manager in monitoring and reviewing guest interactions within the Welcome Department to ensure unwavering adherence to service standards, policies and processes with a focus on the guest experience. - Ensure front desk stations are continuously manned and telephone extensions are answered in a timely and efficiently in accordance with departmental guidelines. - By example, instills a sense of urgency and commitment to excellence to department staff members. - Ensures the cleanliness and order of the reception areas of the front office. - Continually collects and reviews guest feedback with teams and counterparts in an effort to minimize defects and maximize guest satisfaction. - Works with hotel teams to streamline the flow of communication and operational processes related to all departments within the Resort, with a focus on efficiency and guest convenience. Creativity - Monitors and reviews guest feedback to identify and influence process improvements designed to enhance the guest experience. - Explores and provides feedback relative to new sales opportunities and/or added revenue streams. - Continually works to ensure team members receive recognition and rewards for providing an exceptional guest experience. Communication - Works closely with the Front Office Manager to achieve the wider hotel objectives and to consistently deliver the guest experience. - Updates the Front Office Manager on any operational issues and/or guest concerns in a timely manner, ensuring the earliest possible resolution and appropriate support in times of need. - Delivers thorough and motivational pre-shifts to team members, communicating pertinent information relative to the day's activities, outstanding issues, etc while ensuring alignment and understanding of focuses, goals and objectives. - Works closely with the Revenue Manager, Hotel Operations Manager, Hotel Controller, and Night Auditor to ensure accuracy of all night audit reports and related processes. Decision Making and Autonomy - Champions the guest experience, observing all activities from the guest's point-of-view, and make actionable recommendations to counterparts and the Hotel Operations Manager for improvements. - Makes decisions relative to appropriate compensation in response to guest concerns. - Works to develop new programs and initiatives focused on streamlining the flow of communication and integration of processes between the Hotel and Resort. Applied Knowledge and Specialist Skills - Advanced proficiency in interpersonal and guest communication skills. - Proficient in Microsoft Word, Excel, PowerPoint. - Lead by example while being a role model for the Merlin Way. - Work independently and as part of a team on various projects and initiatives. Managing Resources - Effectively uses department and resort resources. - Provides a balanced level of support and leadership to the night team in the hotel. - Empowers the relevant members of the team to make decisions in order to resolve guest issues and ensure a positive outcome. - Ensures team and department costs are kept within agreed budget. - Ensures the whole team has a clear understanding of their roles, responsibilities and the importance of alignment and positive attitudes. - Provides the relevant information, tools and training to the appropriate teams in order to deliver the guest experience and to foster continuous career growth and development for department associates. Complexity and Problem Solving - Effectively applies strong troubleshooting and problem resolution skills on a daily basis. - Offers creative ideas for delivering the guest experience and achieving operational/financial targets. - Acts as an incident controller to provide protection, support and recovery to the Hotel. - Ensures adherence to all safety and security policies, processes and procedures. - Demonstrates the ability to resolve difficult guest situations which result in a positive outcome. Health & Safety You are responsible for all aspects of Health, Safety & Security within your team, in line with the Group Policy (HS001). In particular, you must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees you are responsible for are aware of the Group Health, Safety and Security Policy and their obligations under it. You must ensure that safe working practices are monitored and that risk assessments and procedures are reviewed regularly. Where incidents do occur, you must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated. Requirements Are You a Star? In order to be qualified for this role you should possess the below criteria: - Bachelor's degree in a related field or equivalent experience required - 2 - 4 years of successful experience in a front desk management position within a comparable hotel with 24 hour reception required - Proficiency with Opera PMS or equivalent is essential. - Experience managing a team of direct reports with a proven track record of motivating a team to provide excellent guest service. The Best Part of The Story We offer a competitive salary and benefits package which includes; housing allowance, comprehensive medical coverage, life and accident insurance and other generous allowances. We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company. About the company Dubai - Parks and Resorts offers new heights in experiential entertainment through an inspired concept that brings the best of the east and the west in the entertainment industry. Conceived and developed by Meraas Holding, Dubai - Parks and Resorts articulates the Dubai - leaderships vision of positioning the emirate as a compelling global tourist destination. The first phase of Dubai - Parks and Resorts will comprise three theme parks: motiongate Dubai -, Bollywood Parks Dubai -, and LEGOLAND Dubai -. The development will also feature Riverland - a grand entrance plaza and Lapita, a family themed hotel. The first phase is scheduled for completion in 2016. Ground work commenced on site in February 2014