Account Manager, Customer Connect - Refinitiv-Dubai
Dubai -Role Purpose Manages and grows revenue and market share across all Business Units in designated accounts by maximizing customer satisfaction. Develops and maintains high level relationships to ultimately drive revenue growth and retention. Develops and executes account strategy collaborating with sales specialists to deliver a comprehensive product offering to meet overall customer needs. Develops key stake holder communities both internal and external. Responsibilities Maintain deep knowledge of the designated accounts and the clients’ workflow and challenges. Act as point of contact for the client and orchestrates the entire relationship within designated accounts. Strategically develops, executes and maintains a growth-centric account plan and own overall strategy for revenue growth and retention. Accountable for end-to-end service delivery and performance. Establishes strong, long-term customer relationships and identifies new business opportunities and maintains relationships with key decision makers. Applies knowledge of business and its constituent workflows to conceive and position value-added solutions to promote sales and revenue growth. Keeps management in touch with accounts in a timely fashion, gathers intelligence on competitor activity, and gives feedback to other internal stakeholders. Tracks customer activity in internal systems in order to execute on account strategy, identify additional opportunities and promote accurate forecasting. Maintains up to date product knowledge on all products and solutions. Regular value-add meetings with key users. Provide high level specialised training on product and functionality. Increase product stickiness by demonstrating relevant new content and functionality that enable end users to be successful. Skills & Competencies Strong understanding of customers and their business model and workflows. Strong relationship building skills and experience in establishing C level relationship. Ability to develop client / account strategy, provide direction to sales team and lead from the front. Proven account management experience in a customer facing environment required. Strong interpersonal skills. Ability to develop and execute an account plan Problem solving skills and ability to understand, articulate, structure and solve client needs. Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization. Strong collaboration skills. As a global business, Refinitiv relies on diversity of culture and thought to deliver on our goals. Therefore we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Refinitiv is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. Intrigued by a challenge as large and fascinating as the world itself? Come join us. Locations Dubai --Dubai --United Arab Emirates
Telemarketing Executive- Filipino (Female) - CPI Financial FZ LLC-Dubai
Dubai -AED4,000 - AED5,000 a monthJob DescriptionTELEMARKETERWe are looking for an enthusiastic Telemarketer and hardworking professional with 2-5 years of Administration and Call Center (Telemarketing/Customer Service) experience. The successful candidate must have excellent communication, interpersonal and marketing skills and be comfortable in communicating with people from various cultures and backgrounds.A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs.The goal is to promote Our Business Portal growth by expanding the company’s clientele.ResponsibilitiesCold call people using a given phone directory to promote products or introduce our services.Answer incoming calls from prospective customersUse scripts to provide information about the product’s features, services, etc. and present their benefitsAsk pertinent questions to understand the customer’s requirementsPersuade the customer to buy by demonstrating how merchandise or services meet their needsRecord the customer’s personal information accurately in our CRM systemDeal with complaints or doubts to safeguard the company’s reputationGo the “extra mile” to meet sales quota and facilitate future salesKeep records of calls and sales and record useful informationRequirementsProven experience as a telemarketer or similar sales/customer service roleProven track record of successfully meeting sales quotas preferably over the phone, like Cold Calling, making Inbound and Outbound Calls. Able to reach and exceed target/quota.Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems, proficient in MS Office & Email.Excellent communication and presentation skills, Proficient in English (Writing, Reading & Speaking)Hardworking, flexible, reliable and keen attention to detail.Can do multitaskingKnows how to accept and receive instructions.Possesses good interpersonal skills and a team player.Skilled in negotiation and dealing with complaintsPersistent and results-orientedPatient and able to handle customer rejectionBachelor’s degree is preferredJob Types: Full-time, PermanentWe are looking for Filipino only Preferably female.Preferably Visiting or tourist Visa or unemployed.All applicants without a photo attached to C.V will be ignored.Salary: AED5000 /monthThis is urgent HiringJob Type: Full-timeSalary: AED4,000.00 to AED5,000.00 /monthExperience:telemarketer: 2 years (Required)Location:Dubai - (Preferred)
Telesales Executive - Traxxis L.L.-Ajman
AjmanContact prospective customers via telephone to deliver sales pitches. Perform follow-up services with customers to determine level of satisfaction. Meet or exceed daily sales goals using strategies assigned by the supervisor. Main focus on achieving the set targets (monthly & daily). Generate Leads. Job Requirements Minimum 6 months – 1 year telesales experience is MUST Good command on English language is MUST. Spouse / Parents sponsorship visa, Own Visa. Visit visa not applicable.