Guest Services Assistant - -Dubai
Dubai -The Role Building Fun Join the team of the first LEGOLAND Park in the Middle East and help us create amazing experiences for families from around the world. At LEGOLAND Dubai - we rely everyday on our Model Citizens (employees) in meeting our ultimate goal of bringing the LEGO values of creativity, imagination, learning, quality and fun to life and deliver truly memorable experiences to our guests. With over 40 interactive rides, live shows and attractions you will be able to find a diverse range of career opportunities in one of the most unique and stimulating work environments you could imagine. Come and work where work is PLAY. At LEGOLAND we make every child a HERO! Play Your Part The Guest Services Assistant is to provide courteous and professional service to our guests and to offer assistance as needed during their stay. They are to provide the highest level of recognition and personalized service to the guests. They are to also assist the Concierge duty and Service Excellence Manager in the day to day operations and be familiar with the hotel's standards, policies and procedures. Main Duties - To maintain personal contact with guests and act as hotel ambassador to greet and communicating with guest at the lobby - To be totally familiar with room amenities, layout, rate structure, outlets (e.g. operating hours, menu, prices), facilities and services offered in the hotel - To be conversant with the Front Office computer program and its application and operation. - To reply guest email inquiries within given timeframe - Giving directions to attractions at LEGOLAND, Dubai - Parks and Resorts as well as local tourist spots for entertainment, eatery, shopping and etc. - To be able to recommend travel arrangements, can help guest make dining reservations. - To be aware of activities and happenings in-house e.g. entertainment, promotions, conference locations, banquet, parties, etc. - Maintain the 1 stop shop for all internal calls and enquiries, room assignment and guest email correspondence. - To be aware of all arrivals and departures especially the VIP guests. - To welcome as many guests as possible upon arrival at the hotel. - To inspect rooms assigned to VIP guests so as to ensure that all requests for special arrangements are attended to. (e.g. fruits, special occasion set up if any & etc) - To handle guest complaints or requests and liaise with the departments concerned to ensure immediate follow-up. - To bid farewell to departing guests whenever possible. - To make courtesy and follow up calls where needed to ensure highest guest satisfaction. - To perform any other duties as may be directed by the Hotel Excellence and Guest Experience Manager. - Be aware of Lost and Found procedures, at all times. Health & Safety - To take reasonable care for the health and safety of himself and of other persons who may be affected through your work activities. - To cooperate with and support the LEGOLAND Dubai - Management to allow the business to fulfill its legal responsibilities through: - Following reasonable instruction related to health & safety. - Reporting dangerous situations or deficiencies in health & safety arrangements. - To only use work equipment in accordance with training. - To not interfere or misuse anything provided for the purposes for health & safety. Requirements Are You A Star? In order to be qualified for this role you should possess the below criteria: - High school diploma or equivalent experience required - 1 - 3 years of Hotel front desk or guest relation experience using OPERA PMS or equivalent preferred - Must be able to speak the English language clearly and any additional language is beneficial - Provide excellent customer service and maintain a professional demeanor - Ability to communicate effectively with others both verbally and written - Must have excellent guest service skills, proven conflict resolution skills, and proven leadership skills to drive initiatives to improve the team and the business - Ability to stand for long periods of time. Must be able to work a flexible schedule including evenings, weekends, and holidays The Best Part Of The Story We offer a competitive salary and benefits package which includes; housing allowance, comprehensive medical coverage, life and accident insurance and other generous allowances. We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company. About the company Dubai - Parks and Resorts offers new heights in experiential entertainment through an inspired concept that brings the best of the east and the west in the entertainment industry. Conceived and developed by Meraas Holding, Dubai - Parks and Resorts articulates the Dubai - leaderships vision of positioning the emirate as a compelling global tourist destination. The first phase of Dubai - Parks and Resorts will comprise three theme parks: motiongate Dubai -, Bollywood Parks Dubai -, and LEGOLAND Dubai -. The development will also feature Riverland - a grand entrance plaza and Lapita, a family themed hotel. The first phase is scheduled for completion in 2016. Ground work commenced on site in February 2014
Sales Manager (Developer) Upto AED 18K – Dubai - MAC Group-Dubai
Dubai -Title : Sales Manager Location : Dubai - Salary : Depends on individuals (Upto AED 18K) Benefits : Employee’s Medical Insurance + Tickets Work-Days : 5 Days Work-Hours : 09:00AM to 06:00PM Interview Type : In-person Interview CVs : [email protected] NOTE: To avoid spamming with irrelevant resumes, we suggest genuinely interested candidates to read through the entire job description to understand and verify the suitability of your profile for this role before applying. If the relevant skills/experiences are not highlighted/included to standout from rest of the profiles then please elaborate it so that we can choose the apt candidates easily. Please ensure that your CV is customized for this particular role by highlighting the most relevant expertise required for this role as managers tend to reject generic profiles that may not look like exact match for this role. This is a “Plug and Play” role to get risk-free quick-results for a family business. Due to our limited time/resources, only shortlisted candidates can be contacted but we would always consider your profile for other suitable roles. Salary depends on candidate’s skills, experience and other attributes. Hiring preference depends on candidates’ expertise and other attributes which are suitable for client’s customer demographics to gain better revenue/customer experience. Our client, a multicultural organization, embraces the culture of workplace diversity and inclusion, without compromising candidates’ performance/qualifications. The client values individuality and offers an inclusive fast-paced process-oriented work environment. Position Requirements Minimum three years of U.A.E sales experience in selling properties to Ultra/High-Net-Worth individuals. Must have great personality and excellent track record in selling U.A.E based properties. Must have the capability to manage a team of two to four experienced property consultants. Candidates who can join immediately are preferred though we will consider other candidates as well. This posting is just an outline of the basic responsibilities and requirements for the position, there is more to being a member of the team, so just keep in mind that this is not a comprehensive list of everything the job will entail. Your duties, responsibilities and activities may change as per business requirements. Please refrain from applying if your profile is not exact match for this role. Mail CVs to [email protected] Whilst we will endeavor to contact you following your application, due to the high volume of applications if you have not had notification from us within 24 hours please take your application as not being successful this time, we will keep your details in the database for future opportunities. NB: Please note that, not getting shortlisted for a role is no reflection on your skills or qualifications; it simply means that the hiring manager is giving more priority to many other specific factors other than skills or experience which are relevant to this position based on their current business requirements/customer demographics.* We give interview status but not feedbacks for following reasons: We do not give interview feedback for Idiosyncratic Rater Effect and it’s not feasibe to fix such systematic errors behind it. Feedback is interviewer’s truth, not candidate’s It’s a time consuming procedule to structure a legally apt constructive feedback and to deliver it . Accepting critical feedback is a rare skill Please note that candidates are NOT selected merely based on skills/experience . We urge majority of the Hiring Managers who work with us to use Talent Analytics that check various factors based on their previous hires, including Nature of the job, Suitability to team/company culture, Possible duration a candidate sticks with the company, Nature of client-pool, Work locations/timings, Market Knowledge and many other factors that add value to business/customers. The hiring decisions are taken to run the business at low-risk in steady, optimized, efficient manner.
VP Finance - -Dubai
Dubai -Full-time, PermanentThe key responsibilities of the role will be split around three key sectors; Treasury; Contribute to fund raising for the group Review Term Sheets, CTAs, & loan documents. Ensuring all terms of loan documents are aligned with terms as negotiated with banks, and that these are practical from a business operations point of view You must be familiar with financial covenants calculations, and Financial Derivatives required for calculating & executing Hedges You will have a solid knowledge of banking & trade finance products, both from a funding perspective & a business operations requirements You must be able to maintain strong relationships with the banks & have good negotiation skills to manage & resolve issues with the banks, whether related to funding, cash management, or business operations Maintain close relationships with contacts at subsidiary businesses and be able to address their banking and treasury needs Ensure the Group and its subsidiary businesses Approved Bank Mandates are constantly complied with Lead the Cash Management and Forecasting process, liaising with different stakeholders & constantly monitoring and updating cash forecasts. Maintain oversight of the group's cash balance, ensuring that cash is managed efficiently to maximize shareholder returns Financial Controls; Maintain strict Financial Controls at all times, ensuring compliance with Policies, Procedures, and Delegation of Authority Management of the AP, AR, GL functions Ensure the monthly close is completed on time, in line with the reporting calendar, and that all checks & controls are performed, and that monthly MIS reports are produced accurately on time Ensure the group is VAT compliant, and this is filed accurately and timely Ensure the procurement process is in line with the company's policy General; Take an active role in the business planning process Constantly review internal policies and procedures, identifying gaps, enhancing existing processes & procedures Keep up to date with local, regional & global economic / market trends when it comes to financial management Help to develop a fully automated process for payments, with the goal of enhancing efficiency and reducing risk Support the leadership by taking on special projects / ad hoc requirements Lead system Implementations / Upgrades Build strong relationships internally & externally with all relevant stakeholders The Successful Applicant The successful candidate for the role of VP Finance will demonstrate; A minimum of 10 years professional experience within Finance / Accounting Experience with multinational companies or major, diversified groups (preferred, not essential) A minimum of a Finance or accounting Related degree, preferably you will have a formal accounting qualification (MBA / CPA / CFA) You will be a strong communicator & negotiator, with excellent analytical skills You MUST be a UAE National (with a family book). Candidates who do not meet this requirement will be dismissed immediately. In addition, you will be a flexible and adaptable character, who is highly driven to achieve success, but has a strong understanding of people both personally and professionally. You will value positive leadership, with a focus on talent development for your people, and driving a high performance, collaborative team culture. You will be an individual who takes initiative, thinks strategically and makes an active effort to influence and communicate with others. You will take pride & accountability in your work and constantly seek to deliver excellence in everything you do. What's on Offer My client can offer a competitive package for this role, with a salary of between 50,000 & 70,000 AED per month, depending on the level of qualification and experience you have to offer. There will also be a very strong family benefits package (business class flight tickets, excellent health insurance, schooling for up to 3 children).