Waiter/Waitress - Food & Beverage Service - Al Qasr, Madinat... - -Dubai
Dubai -About Jumeirah and Al Qasr, Madinat Jumeirah Resort: At Jumeirah,we are committed to encouraging and developing our colleagues in world classenvironments. We value diversity and provide equal opportunities, employingover 14,000 colleagues from over 140 different countries including locations inAsia Pacific, CIS, Central Asia, Western and Eastern Europe, South America,Africa and the Middle East. We want you to do well from the beginning, sowe’ll give you every chance to impress during the recruitment process. Wepromise our colleagues a warm welcome and will help you feel part of ourJumeirah family from day one. You can rely on us to support you as you settleinto your journey with us and make Jumeirah ‘Your Place to Shine’. MadinatJumeirah – The Arabian Resort of Dubai - is a magnificent tribute to Dubai -’sheritage. The resort comprises of three grand boutique hotels: Jumeirah MinaA’Salam, Jumeirah Al Qasr, Jumeirah Al Naseem and a collection of 29traditional summer houses known as Jumeirah Dar Al Masyaf. In addition, there’sseven exclusive Malakiya Villas, over 50 world-class restaurants and bars, atraditional souk, 3km of waterways with abras, a leading conference andbanqueting centre, 2km of private beach, the award-winning Talise Spa and theTalise Fitness health club. About the role: A fantastic opportunity has arisen for a highly talented and experienced Waiter/Waitress to join Food & Beverage Service team of Al Qasr, Madinat Jumeirah Resort. Your main duties will include the following: Identify customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information Meet all reasonable needs and requests of customers within acceptable enterprise time frames Identify and take all opportunities to enhance the quality of service Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and customer feedback/ complaint procedures Offer assistance to colleagues when required, to ensure designated work goals are met Demonstrate trust, support and respect towards team members in day-to-day work activities Conduct communication with customers and colleagues in a polite, professional and friendly manner Practice high standards of personal presentation in accordance with Jumeirah Grooming & Presentation Standards Seek assistance from other team members, supervisors and managers when required Have a working understanding of all Food and Beverage Restaurant and Bars in order to properly direct and advise guests Anticipate customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information Meet all reasonable needs and requests of customers within acceptable enterprise time frames Identify and take all opportunities to enhance the quality of service (upselling, guest recognition, resort knowledge) Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and customer feedback/ complaint procedures Offer assistance to colleagues when required, to ensure designated work goals are met About you: The ideal candidate for this position will have the following experience and qualifications: 2 years' experience in similar role in a Food and Beverage department Work experience in a 5-star luxury hotel Excellent English communication skills Additional language would be an advantage Have a good knowledge and understanding of Food and Beverage operations About the benefits: Thisposition offers a highly competitive salary and package which includes: fullyfurnished shared accommodation, free transport to and from your place of work,uniform, laundry services, meals during working hours, You will beentitled to one return ticket to your home destination, which will be paid intwo installments, one per anniversary year, medical coverage as well asaccident insurance, retail and leisure discounts, 50% discount off JumeirahF&B Outlets and reduced hotel rates.
MALE MARITIME SECTOR STRATEGY DIRECTOR - Iris Health Services Llc-Dubai
Dubai -Open to any nationality Male, 50 years old and below Masterâs degree holder in Business Administration or Quality Management or Strategic Planning or any related academic preparation Certified and accredited in examining and re-engineering operations and procedures Over 7 years of work experience in Quality Assurance Management which should display a proven track record of development and implementation of strategic business and operation plans Over 8 years of experience in managing personnel and other support staff Knowledge in implementing ISO and accreditation standards, international quality system rules, regulations, including planning and program implementation and balance scorecards management Knowledge of Oracle ERP and Oracle/SAP is preferred Excellent written and verbal communication skills both in English and Arabic Can join immediately (max 1 month) Work location: Dubai -, UAE Salary is up to 60,000 AED plus 10,000 AED as nature of work allowance full package depending on experience and qualifications plus yearly education allowance, airfare and medical insurance for self and 3 dependents Qualified and interested applicants may send their updated CV in Word format with most recent photo: MARINEJOBS2020 AT GMAIL DOT COM NOTE: Use "MARITIME DIRECTORâ as Email Subject
Hostess - Restaurants - Mina A' Salam - Madinat Jumeirah - Madinat Jumeirah Resort - Jumeirah Group-Dubai
Dubai -About Jumeirah and Madinat Jumeirah Resort At Jumeirah we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe and the Middle East. Set on a private beach, Madinat Jumeirah Resort is an authentic recreation of ancient Arabia, capturing the natural beauty of the region. Madinat Jumeirah features two grand boutique hotels, Al Qasr and Mina A’ Salam, accommodation in 29 traditional summer houses in Dar Al Masyaf, conference and banqueting facilities including two grand ballrooms, a 1000-seat amphitheatre and the region’s only dedicated entertainment centre and multi-purpose venue, Madinat Arena. The facilities are interconnected by 3km of waterways and landscaped gardens. The resort also provides extensive leisure and health facilities including Talise Spa and Talise Fitness, as well as Souk Madinat Jumeirah, a traditional retail and dining experience showcasing the best of Arabia. About the Role An exciting role has arisen in the Food & Beverage department at Madinat Jumeirah Resort for a highly motivated and hardworking Hostess. The main purpose of this position is to responsible for the warm welcome of all the restaurant’s guests in a friendly and timely manner and provide knowledgeable, friendly, professional and efficient F&B support to all colleagues ensuring maximum guest satisfaction in a manner consistent with Madinat Jumeirah standards Your main duties will include: Identify customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information. Meet all reasonable needs and requests of customers within acceptable enterprise time frames. Identify and take all opportunities to enhance the quality of service. Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and MJ customer feedback/ complaint procedures.Offer assistance to colleagues when required, to ensure designated work goals are met.Demonstrate trust, support and respect towards team members in day-to-day work activities.Conduct communication with customers and colleagues in a polite, professional and friendly manner.Practice high standards of personal presentation in accordance with JI & MJ Grooming & Presentation StandardsSeek assistance from other team members, supervisors and managers when required.Ensures hostess desk/door is manned at all times so that all customers receive a friendly & prompt welcome.Schedule dining reservations and arranges parties or special services for customers according to the Restaurant Reservations SOP. Actively uses the standards detailed in F&B Enquiry/ Booking Checklist when taking Restaurant enquiries or bookings.Greets guests, and escorts them to tables, and provides menus. Knowledgeable of all in-house services as well as local information and be able to assist guests when questioned. Has a working knowledge of the dining room layout, table numbers, stations and colleagues working during each shift. Familiar enough with the menu to answer any questions the guests may have and should inform guests of any specials at time of seating. Answers telephone within 3 rings using the JI Standard script. Demonstrates a sound knowledge of all menu items, MJ F&B Service procedures and JI Hygiene Standards.Immediately shares guest name to relevant service staff directly after seating.Informs staff of any specific guest request or needsFully certified in the use of Epicure Restaurant Reservation systemResponsible for the collection and input of any relevant guest history in profileEnsures a proper capture of all guest source data (in-house, local residents, outside tourist, SBU) and consolidate per shift.Review the notice board and outlet briefing sheets on a daily basis to be well informed of hotel events, city information, sold-out items, daily specials and any other information that may be relevant to the job.Complete cleaning, opening & closing checklists when instructed by senior colleagues.Assist in recording inventories/ stock-takes as required.Ensures that all menus, wine lists and dock presenters are clean and in top condition. About you: The ideal candidate for this position will have the following experience and qualifications:At least 1 year experience in similar role in a five-star hotel or standalone restaurantYou must have a basic understanding of Food & Beverage operation Knowledge of Food and Beverage applications (Epicure, Micros)Good command of English language (spoken and written) About the benefits: This position offers a highly competitive salary and package which includes: fully furnished shared accommodation, free transport to and from your place of work, uniform, laundry services, meals during working hours, You will be entitled to one return ticket to your home destination, which will be paid in two installments, one per anniversary year, medical coverage as well as accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.