Sous Chef - Sultan's Lounge-Kitchen - Jumeirah Zabeel Saray - Jumeirah Group-Dubai
Dubai -About Jumeirah & the Hotel: At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East. We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’. Jumeirah Zabeel Saray is a luxurious beachside resort located on the west crescent of the iconic Palm Jumeirah in Dubai -. The interior of the resort is inspired by the ancient palaces of Turkey and features hand-painted finishings, Turkish artworks and stunning murals inspired by the Golden Age of the Ottoman Empire. The resort offers 405 rooms and suites, 38 Royal Residences and the award-winning Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East. The resort offers Sinbad’s Kids Club complete with splash park, nightlife destination MusicHall and a collection of eight diverse restaurants which offer a vibrant selection of culinary experiences. The resort also offers motorised and non-motorised water sports, complete with private jetty offering shuttle boat transfers to and from the main-land of Dubai -. About the job: An opportunity has a risen for a colleague to join Culinary team in Jumeirah Zabeel Saray, for a Sous Chef position. The main duties and responsibilities of this role:Supervise all colleagues engaged in the kitchen together with the Executive Chef / Executive Sous Chef. Attend daily meetings with Executive Chef / Executive Sous Chef and all other Senior Chefs regarding the updates for the day and review the list of things to do for maximum 2 days thereafter. Holds meeting with the colleagues in each particular kitchen to discuss what has been carried out in the Chef’s meeting and some other issues. Establish Culinary Standards for the specialty of each kitchen which includes banqueting that caters to a number of guests. Plan menus and compile recipes for food tasting to be approved by Executive Chef and or Executive Sous Chef. Inspect twice daily all food stores and refrigerated areas and suggest, where necessary, correct storage methods to comply with Health and Safety regulations as discussed further in this book. Check any spoilage and ensure regular turnover of food items and inform the Executive Chef or Executive Sous Chef. Check on a daily basis food preparation, individual costs, quality, quantity inventories and portion control. During service periods, to personally run the hot plate and assist when needed and to ensure that the presentation as well as quality of the food is in accordance with the established standards. Conducts training and thorough briefing on the correct usage of kitchen equipment and machinery and to check that this is carried out in the correct manner by all kitchen colleagues. Ensure the personal hygiene of colleague is up to the standard. Ensure that the daily logbook is utilized and complaints are immediately reported to the Executive Chef / Executive Sous Chef. Ensures that all points mentioned in the log book has been carried out. ie. mis en place and other instructions to complete the operation. Maintain, record and follow up documentation, checklists for control purposes. Any other duties as may reasonably be requested by the management Monitoring of extra hours. About you: The ideal candidate for this position will have the following experience and qualifications: Completed kitchen apprentice or chefs training courses for at least one year Diploma in Hotel Management Recipe Software Computer knowledge, Word, Excel Health and Safety Certificate About the benefits: This position offers a highly competitive salary and package which includes: fully furnished shared accommodation/live out allowance, free transport to and from your place of work, uniform, laundry services, meals during working hours, flight allowance every 2 years, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.
Call Center Executive - -Dubai
Dubai -ROLE OBJECTIVE: This position is responsible for attending calls and responding to the queries of the customers along with support in the periodic surveys. RESPONSIBILITIES: Attend customer inquiries through inbound calls Document the call details in the software along with summary of query Assist customers for call back requests received through emails · Assist customers in booking appointments, when they fail to do it online through the Aster Website Register customers and educating them about the Aster care loyalty program Answer queries on redemption, point upgrades, offers, etc. Ensure customers' details are updated in the relevant databases as and when requested Act as a first point contact for complaint management. Follow up on customer complaints/feedback Updating the call centre internal databases with details of newly added specialties and doctors, services, insurances, units, timings, etc to be used by the call centre executives. Preparing and sharing lists of customer queries with the concerned for all campaigns conducted by Aster and executed with involvement of the call centre. Registering customers on calls during or before any campaigns conducted by CR, operations, etc. Conducting customer satisfaction surveys through outbound calls for Aster customers Gathering information on availability of services with external service providers to assist the customers.
Senior Consulting Actuary (Non-life) - Milliman-Dubai
Dubai -JOB DESCRIPTION Milliman Middle East provides consulting services to a broad array of Insurance clients across the GCC region. We are recruiting for the role of Senior Consulting actuary within the team. You will be providing high quality consulting and technical services to our clients, through successful collaboration with team members on multiple and diverse projects, as well as taking an active and effective part in the development of the practice. JOB RESPONSIBILITIES To manage or assist in the technical aspects of specific non-life client assignments, within the agreed budgets and timeframe; To be a subject matter expert and key resource on IFRS17; To provide expert, timely, efficient and professional delivery of services to clients; To build and maintain strong relationships externally with clients and internally with colleagues; To attend client meetings and produce reports for clients; To support and perform high quality, focused and relevant R&D as required, within agreed budgets and timeframes; To keep up to date with changes in the general insurance environment and the company’s propositions; To maintain a high standard of technical knowledge and understanding and to disseminate this knowledge amongst colleagues and, where appropriate, clients; To apply expert industry knowledge to deliver best practice as well as innovative and pragmatic solutions to complex problems; To assist in the development and implementation of a marketing plan, including giving presentations and producing articles; To build and maintain an excellent network of contacts; To attend client sales proposals and presentations; To ensure appropriate legislative, regulatory, business and professional standards and processes are followed; To manage effectively both own time and that of any direct reports to deliver individual and group objectives; To provide assistance as and when needed to actuarial students and less experienced colleagues. Requirements Qualification: Qualified Actuary (FIA or equivalent); Strong academic record in all areas related to work carried out. Experience and knowledge: Essential: Relevant Non-Life Insurance Company or Consultancy background; Previous exposure to Non-Life Reserving Experience in additional core actuarial services (e.g. Capital, Pricing, Risk Management); Proven track record of delivering projects on budget and to required timescales; Experience of managing and developing junior team members; Experience of working with Excel (including VBA), Word, Access, Outlook and PowerPoint. Desirable Knowledge of the GCC Non-Life Insurance Market; Deep regulatory experience – preferred candidate should have worked for a regulator or worked closely with a regulator Excellent practical experience in all aspects of IFRS17; Experience in Business Development and Marketing; Experience of working with other software products (e.g. Arius, ResQ, Remetrica, Igloo, @Risk, Tableau, Power BI); Predictive analytics and data science experience as well as programming skills (e.g. R, Python) would be a plus. Skills: Essential Strong numerical, technical, analytical and actuarial skills; Ability to work effectively as an individual and as part of a team; Outstanding time management, project management and organisational skills with good attention to detail and the ability to meet deadlines; Excellent interpersonal and written communication skills, including the ability to explain complex issues to a non-technical audience; Ability to build good relationships with stakeholders at all levels and to manage expectations; Behaviour competencies: Essential Driven to deliver quality product, on time and to budget; Motivated, leads by example and motivates others to deliver; Collaborative approach but will also take ownership and responsibility; Influences and challenges in open and professional manner; Shows intellectual curiosity to further own knowledge; Proactive and uses initiative; Shows commercial awareness; Demonstrates commitment; Flexible, versatile and innovative. COMPENSATION The base salary for the position will vary with the candidate’s qualifications and experience. In addition, we offer a significant performance-based bonus plan, profit sharing, and generous benefits. We also offer a full study program for actuarial students. ABOUT MILLIMAN Milliman employs more than 3,400 people working in employee benefits, healthcare, life insurance/financial services, and property and casualty insurance. For more than 70 years, the firm has quietly earned a reputation for exceptional services, innovation and quality. Today Milliman is one of the nation’s most highly regarded providers of retirement plan services to the full spectrum of business, financial, government and union organizations. HIRING PRACTICES Our company, with the full support of our Chief Executive Officer, is fully committed to the maximum utilization of all human resources and the goals of Equal Employment Opportunity and Affirmative Action. We recruit, hire, train, and promote, and consider qualified applicants for employment, in all job titles without regard to age, ancestry, citizenship status, color, creed, familial status, genetic information, marital status, national origin, political ideology, race, religion, sex, sexual orientation, gender identity, status as an individual with a disability, or veteran status, including qualified disabled veterans, Armed Forces service medal veterans, recently separated veterans, and active duty wartime or campaign badge veterans; and shall not discriminate against any individual, or any other characteristic protected by law. Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the HR department. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Qualifications Experience Required • Knowledge of the GCC Non-Life Insurance Market; • Deep regulatory experience – preferred candidate should have worked for a regulator or worked closely with a regulator • Excellent practical experience in all aspects of IFRS17; • Experience in Business Development and Marketing; • Experience of working with other software products (e.g. Arius, ResQ, Remetrica, Igloo, @Risk, Tableau, Power BI); • Predictive analytics and data science experience as well as programming skills (e.g. R, Python) . • Relevant Non-Life Insurance Company or Consultancy background; • Previous exposure to Non-Life Reserving • Experience in additional core actuarial services (e.g. Capital, Pricing, Risk Management); • Proven track record of delivering projects on budget and to required timescales;