Manager - Park Operations - -Dubai
Dubai -Play Your Part Lead, maintain, continually improve and uphold the safe operational delivery of the LEGOLAND Dubai - Theme Park (Attractions) and LEGOLAND Waterpark (Lifeguards) while ensuring the company standards and values are met and developed through working relationships with all levels. To provide direction to the Attractions and Lifeguards team through departmental assistant managers and supervisory team. To implement procedures, trainings to nurture a behaviour where the health and safety of our guests and staff is of paramount priority while providing the highest standards of guest satisfaction. Main Duties: Operations * To provide safest possible environment to the guests and staff within the parks・ facilities. * Exceed guest expectations through ensuring departmental teams deliver to agreed service standards. * Ensure all required trainings are organized and implemented for Attractions and Lifeguards teams to required standards. * Working alongside key operational stakeholders of both parks facility to ensure all standards and KPI’s are met. * Show a well-developed sensitivity to customer needs by continually monitoring employee and guest interaction and acting on departmental results such as Mystery Shopper and customer satisfaction scores. * Carry out the role of Park Duty Manager on a rota basis. * Ensure departmental documentation, COSWPs, risk assessments are carried out in line with procedures and are updated regularly as ongoing "live" documents. * Actively demonstrate the company values to all colleagues. * Chair regular meetings with direct team and attend regular meetings with senior team. * Establish and maintain effective lines of communication throughout the departments by providing operational presence. Marketing * Liaise with Marketing/Revenue Management teams to communicate occupancy/offers etc. * Contribute to Resort Dynamic Events, supporting the operational team as and when necessary. * To promote LEGOLAND Dubai - as an employer of choice. Financial * Responsible for relevant department budgets, working closely with department Assistant Managers. * Authorize the issue of complimentary tickets or services when resolving guest complaints. * Submit and manage future capital projects and expenditure to the Director of Operations. * Identify and plan for contingencies as required. * Manage OPEX wages and line items to achieve budgets set. Development * Communicate on a continual basis with other senior managers to ensure best practice is achieved across the Resort. * Monitor proposed and actual changes to current legislation and ensure company compliance (e.g. Health & Safety). * Involvement in future Theme Park/Waterpark/Resort capital projects and implementation to ensure total project success. * Recommend and develop new products/ways of working to improve profitability, including maximizing/converting upselling opportunities. * Use departments historical data and information to maximize commercial opportunities. * Set and agree individual department objectives in line with the business strategy and team development. People * Ensures recruitment is appropriate to business operation and continually monitors key indicators (turnover, absence etc) and ensures that, in liaison with other departments, we support and develop the team. * Motivate, manage and develop the team in line with company standards and values. * Promote a fun working environment. * Apply positive performance management effectively throughout the team and minimize the challenges to the team. Health & Safety Managers are responsible for all aspects of Health, Safety & Security within their department, in line with the Group Policy (HS001). In particular, they must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees under their management are aware of the Group Health, Safety and Security Policy and their obligations under it. They must ensure that safe working practices are monitored and that risk assessments and procedures are reviewed regularly. Where incidents do occur, they must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated.Are You a Star? In order to be qualified for this role you should possess the below criteria: * Preferable Bachelor’s degree or extensive specific experience in the leisure management industry for 5 or above years. * Requires operational experience of working within a waterpark environment at management level with related customer service and financial experience. * Experience in budget preparation and control (operating expenses and labour) * Requires excellent organizational and planning skills, with the ability to execute multiple tasks. * Strong understanding of the creation and management of risk assessments, SOP’s and EAP’s within a waterpark or theme park environment * Self-motivated and demonstrated initiative, with strong problem-solving skills. * History of supporting colleagues and staff, with demonstrated leadership and management skills. * Strong problem solving and communication skills * Must be customer service driven with an understanding of the needs of the guests. * Requires the ability to make objective decisions quickly under stressful conditions, adapting to new demands and situations while remaining calm. * Competent in all aspects of Microsoft Office (Word, Excel, e-mail, Power Point) are required. * Strong administration skills * Able to focus and prioritize * Fluent English in both oral and written * Previous work experience in Hospitality or Theme Park or Waterpark * Excellent understanding on culture awareness and the unique environment of the UAE * Plan & organize: All staff meetings The Best Part of The Story We offer a competitive salary and benefits package which includes; housing allowance, annual flight allowance, comprehensive medical coverage, life and accident insurance and other generous allowances. We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company.
Marketing Executive - Dubai Recruit-Dubai
Dubai -We are looking for: Marketing Executive Any nationality. Below 30 y.o. Candidate with great sense of responsibility and ethics in work Requirements: Filipino preferred Provisions: Employment visa Medical insurance POST YOUR CV
Key Account Executive - Al Mumayaz Information Services-Dubai
Dubai -AED3,000 - AED4,000 a monthWe are looking for a skilled Key Account Executive responsible for handling Etisalat SMB Accounts2- 3 Years Telecom Account Management ,IT Sales experience in Telecommunication Industry.[Mandatory]Note: This is not a finance related postResponsibilitiesShould have full knowledge of Cloud services. M2M Solutions, Data Centre’s, Payment Gateway & E hosting [Digital Services Of Etisalat]Ability to communicate effectively over the phone with high level decision maker.Business development / Relationship Management ExperienceDevelop trust relationships with a portfolio of major clients to ensure they do not turn to competitionAcquire a thorough understanding of key customer needs and requirementsExpand the relationships with existing customers by continuously proposing solutions that meet their objectivesEnsure the correct products and services are delivered to customers in a timely mannerServe as the link of communication between key customers and internal teamsResolve any issues and problems faced by customers and deal with complaints to maintain trustPlay an integral part in generating new sales that will turn into long-lasting relationshipsEducational Qualification : Bachelor's Degree [Attested by the ministry of foreign Affairs]Benefits: - Commission / Incentive & Medical Insurance BenefitsSkills: -IT SalesStrong CommunicationAccount ManagementJob Type: Full-timeSalary: AED3,000.00 to AED4,000.00 /monthExperience:account management: 1 year (Preferred)
Sales: 2 years (Required)Location:Dubai - (Required)