Policy Administrator - Now Health International & Best Doctors -Dubai
Dubai -Responsible for providing our customers with a peerless service experience through the timely and accurate processing of new business, renewals and mid-term adjustments. With a detailed understanding of the operational lifecycle from pre-sales to policy inception and excellent working relationships with our Business Development team, the postholder will provide best-in-class customer service through high-quality correspondence and fulfilment of service promises. Policy Administration: Ensure the timely and accurate processing of Individual and Corporate new business applications, renewals, instalment invoices and mid-term policy adjustments (MTAs). Ensures accuracy while processing data, printing membership cards and policy documents. Process applications, modify, update and process existing policies to reflect any change in beneficiary, amount of coverage and change in coverage. Maintain records of each policy fulfilment& update KPI Conduct sanction checks on Fircosoft and notifies the Compliance team of any possible hits. Liaise with underwriters to capture category endorsements, member endorsements on OH+. Liaise with Clinical Service to capture exclusions. Take responsibility for team participation in UAT; feedback to Systems development team within one week of each new release. Monitor each application carefully and notify clinical services team of BMI breach and medical condition declared. Examine letters from policyholders, original insurance applications, and other company documents to determine if changes are needed and effects of changes. Performs all policy printing functions e.g. membership cards, certificate of insurance, group and individual cover note, group and individual certificate, group and individual employee certificate, etc. Understands and adheres to Now Health International's policy administration procedures. Meets task, project and business objectives within prescribed quality and time standards. Understands and adheres to KPIs and TATs. Continually work to improve Best Practice procedure and standards. Pre-sales: Generate quotes when required. Skills, Knowledge, Experience Comprehensive experience in an operational customer service delivery environment, preferably within the insurance or financial services sectors. Previous Policy Administration experience in the medical insurance industry is desirable. International exposure is preferred but candidates who have been focussed on the domestic market will also be considered. Experience and a good track record in providing excellent service to people at all levels in a multi-cultural environment. Fully conversant with Microsoft Office; experience of using industry specific technology and/or the ability to quickly grasp new systems following training. Previous experience in working with a CRM system whereby all details of the customer, communication and service levels can be maintained and monitored is preferred. Strong numerical and analytical skills High attention to detail; able to enter large volumes of customer data quickly and accurately. Willing to thoroughly learn and understand the plans and policies offered by the company. Able to work extended hours on occasions when required. Excellent communication skills; business-level written and spoken English is essential. HJxiDCtPHE
ib maths teacher - -Dubai
Dubai -Full-time, ContractIB Maths Teacher, Dubai - - August 2020 Curriculum: US curriculum Experience: 2 years preferably Salary: Competitive Sponsorship: Family Friendly Contract: 2 year renewable School Vision / Ethos: This relatively new school in Dubai - is part of a long standing top tier educational that has international schools across the Middle East. The overall aim is to provide a holistic American education that inspires students to recognise their talents, engage and enrich their passions and make a positive contribution to the wider world. This school is purpose built to a high standard with the latest technologies included. The naturally lit classrooms and the open spaces that encourage collaboration and project-based learning are a strong asset of the school design providing for modern teaching styles. High quality sports facilities and state of the art technologies encourage learning across the curriculum. The school has a great location in Dubai - with easy transport links across the emirates and beyond. Requirements: Applicants must be qualified teachers holding degree level certification and teacher certification or equivalent. You should have at least 2 year of experience post qualification as a minimum. Previous US and/or IB experience is preferable, and international experience is welcomed. Package: Salaries are competitive, accommodation is provided, paid utilities, annual flights, medical insurance, professional developments and other benefits. skills knowledge of curriculum
Service Advisor - Toyota Al Futtaim - Ajman - -Dubai
Dubai -No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day. As a humble family business that started on the banks of the Dubai - Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us. Come join us to live well, work better, and be the best. SERVICE ADVISOR - Toyota - Al Futtaim – Ajman We are looking for a client-facing, technically-minded solution solver to join our service centre in UAE for Toyota Al Futtaim. Ideally you have some understanding / experience within automotive and a passion for automotive repairs / service. However we are open to individuals that may come from another 'solution solving' background and someone that is eager to learn. As a service advisor you will work within our car dealership service centre and your role is the liaison between the customer and service technicians working in the garage. You will work with customers to determine problems with a vehicle and provide technicians with accurate repair descriptions. Additionally, service advisors are responsible for greeting customers, listening to requests, scheduling appointments, and estimating costs. They may also be responsible for verifying insurance coverage, conducting inspections, and test driving vehicles. Those that are not certified as service technicians may have a harder time finding full-time employment as a service advisor however we are open to discuss with candidates with solid customer service, ability to up-sell. Alternative industries that may allow you to be considered for such a job may be: IT service solutions / repairs, Full Duties: Receive Customer Vehicles for Service and Repair Jobs and raise repair orders on Dealer Management Systems (DMS). Technically competent to understand the customer needs and requirements and accordingly raise Service Orders. Able to provide detailed explanation on jobs to be carried out on vehicle. Provide detailed explanation and technical justification for additional repairs with cost Estimate and obtain approval from customers. Ability to advise customers on the required vital jobs. Should have flair for Selling Value added Services, Service Contracts and accessories. Able to make every effort to resolve Customer Complaints and ensure customer has positive ownership experience. Regularly follow up with Workshop controller and technicians on his vehicles and update Customers regularly on the job progress and ensure delivery of the vehicle at the promised time. Raise Warranty approvals Raise special orders for parts not available and follow up and keep customer informed. Prepare Invoices on DMS and arrange for Active delivery of vehicles. Follow up payments of credit customers and ensure collection within stipulated time. Regularly monitor orders raised by him and ensure timely billing. Conduct post service follow up to ensure customer satisfaction. Minimum Qualifications and Knowledge Automobile related diploma/certificate - ideal UAE drivers license Job Specifc Skills: Good communication skills (both written and verbal) At least 2 years of relevant experience Must have a good command of the English Language. GCC experience preferred We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.