Operations Manager - Confidential-Dubai
Dubai -At Blueground, our vision is to make people feel at home wherever they choose to live. To do this, we offer beautifully furnished and thoughtfully-equipped apartments in the most vibrant cities around the globe for a month, a year, or even longer. Guided by people's growing desire to live more mobile lives - while not sacrificing comfort and the finer things - we strive to create an experience where all guests need to do is simply show up and start living. At present, Blueground operates 2,800 apartments in nine cities across three continents and has a team of 400 employees. By 2023, we plan to be in more than 50 cities with 50,000 properties. At Blueground, we invest first and foremost in our team, and that’s reflected in our mission: to create a tech-powered living experience that guests love, homed in an organization where great people are proud to work. We actively seek out people who demonstrate our four core values: Time is everything. Cherish it Excellence is our epic journey We care deeply about our clients and colleagues Transparency, once embraced, makes everything easier Follow us on Instagram @lifeatblueground | #ShowUpStartLiving We are currently in need of an Operations Manager to join our Dubai - team and help drive Blueground's growth in Dubai -. At the heart of what we do is operations, and it is a core area of the business. The role’s main focus will be on ensuring smooth operations, as well as continuous improvement of our business systems and processes. Your primary responsibilities include creating and executing project plans according to Blueground 's furnishing standards and brand style directions. What you will focus on: Full operational set-up and maintenance coordination of Blueground properties (furnishing, supplies, services, etc) according to brand style and guidelines Liaise, manage and negotiate with contractors, vendors and external business partners ensuring that our guests enjoy high standards of client experience Continuously improve our property on-boarding processes Support the on-boarding process of new properties What we are looking for : 2+ years of progressive work experience preferably in the area of business operations or services in a start-up, SME or large corporation Great at multitasking and managing competing priorities Analytical thinker and results-oriented Customer service mindset Experience in hospitality or real estate is considered a plus Team management experience, optimally in field operations is considered a plus Graduate from a top-tier university Your benefits: Competitive salary Health Insurance (medical, dental and vision plans) Enhanced parental leave Dynamic working environment with talented people Complimentary accommodation in Blueground locations. Think summer in LA and winter in Greece! At Blueground we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion. Find us on Facebook, Linkedin, Instagram, Twitter or at theblueground.com
General Control Technician and Generator Operator - Masa Group-Dubai
Dubai -Urgently hiring of Generator Control Technician and Generator Operator for our reputed client in UAESalary for Generator Control technician: 3500 AEDSalary for Generator Operator: 1200 AEDAccommodation, transportation and medical insurance is provided by the companyGeneral Control tech should have 7 to 8 years experience in operation and maintenance of Generator, control protection system, Also should have diploma in Electrical EngineeringAny nationality can apply with relevant experienceInterested applicants can send me their CVS on what's app at 0524874713Job Type: Full-timeSalary: AED1,200.00 to AED3,500.00 /month
Guest Services Executive-Front Office- Jumeirah Zabeel Saray - -Dubai
Dubai -About Jumeirah & the Hotel: At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East. We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’. Jumeirah Zabeel Saray is a luxurious beachside resort located on the west crescent of the iconic Palm Jumeirah in Dubai -. The interior of the resort is inspired by the ancient palaces of Turkey and features hand-painted finishings, Turkish artworks and stunning murals inspired by the Golden Age of the Ottoman Empire. The resort offers 405 rooms and suites, 38 Royal Residences and the award-winning Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East. The resort offers Sinbad’s Kids Club complete with splash park, nightlife destination MusicHall and a collection of eight diverse restaurants which offer a vibrant selection of culinary experiences. The resort also offers motorised and non-motorised water sports, complete with private jetty offering shuttle boat transfers to and from the main-land of Dubai -. About the Job: An opportunity has a risen for a colleague to join our team in Jumeirah Zabeel Saray, for a temporary taskforce placement. The main duties and responsibilities of this role: Give a warm welcome to guests on arrival and register them as well as issuing room keys in the appropriate welcome booklet.Take payment from guests on departure and close their bills correctly.Be efficient in assisting guests throughout their stay with any requirements.Sell rooms to walk-in guests at the maximum rate possible.Ensures that the Guest Services desk is manned, operationally prepared and stocked at all times.Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody. Administrational Update all information given by guests on the Registration Card on check-in into the Opera system making sure that all required information has been provided.File all Registration Cards and dockets for in-house guests in appropriate buckets and perform regular bucket-checks.Neatly file registration cards of departed guests by date and in alphabetical order.Scan the passport of every guest on arrival and save the data correctly for the CID Report.Carry out a Routing Instruction Report regularly and ensure that all required back-up is attached the Registration Cards neatly. Operational Attend the daily handover briefing at the beginning of each shift.Identify and anticipate guest’s needs and assist in any possible way, keeping in mind Hallmark no. 2, ‘My first response to a guest will never be “no”Maintaining and handling of cash float.Prepare registration cards for the next day’s arrivals.Conduct check-in and check-outs with accordance to procedure.Escort the guest directly to the room/suite after proceeding with the check-in formalities.Ensure the luggage is sent up promptly to the room.Check departures for the day and the following day, update departure times.To promptly and accurately file the updated registration cards of arrived guests, once checked by the Reception.Comply with Guest Services Standard Operating Procedures.Open safe deposit boxes for guests ensuring that details and signatures on the record card are completed and correct.Check and action traces in Opera on arrival and departure as well as setting traces sensibly at all times.Assist the CID Clerk with entering the data in the computer system whenever required.Assist Guest Relations with escorting guests to their rooms on arrival, explaining all the features and facilities. Financial Work towards maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests.Take advance payment guarantee on check-in for all guests according to the Resort’s Credit Policy.Carry out a Credit Check Report on each shift ensuring that all in-house rooms have sufficient credit.Carry out cashiering duties like foreign currency exchange, paid-outs etc.Close their individual cashier audit at the end of each shift ensuring that all details balance.Maintain their cash float, take full responsibility for it ensuring that it is balanced at all times.Minimize rebates and ensure that they all have sufficient justification, back-up and signatures. Others: Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Team Leader.Adhere to Jumeirah International’s Guiding Principles and Hallmarks.Comply with the Resort’s health, safety and hygiene procedures and products.Be aware of the Resort’s fire and emergency procedure. Customer Service Orientation (Internal & External) Proactively assists customersTakes responsibility for identifying and meeting customer needsTakes ownership and follows through customer requestsGreets the guest before the guest greets themNever say No to the guests Appearance & Presentation Uses positive body languagePersonal presentation reflects positive & professional imageAdheres to company and departmental grooming standards Communication Seeks first to understand & then to be understoodListens actively and process information before respondingCommunicates verbally in clear and concise manner using EnglishWritten communication skill is appropriate for the needs of position Work Practices Follows standard operating procedures and policiesAccepts direction willingly and supports manager’s decisionKeeps work area clean and organizedFollows safe and healthy work practices Decision – Making / Problem Solving Proactively identifies and willingly accepts responsibility for solving problemsThinks creatively to identify solutionsOffers alternatives where appropriate Integrity Is honest and sincere in dealings with customers and colleaguesTreats all colleagues and customers with respect and does not discriminate against othersSays what they mean and means what they say Teamwork Works positively with others and contributes actively to promote a healthy team spiritAssists others willinglyValues differences within the team. About you: The ideal candidate for this position will have the following experience and qualifications: Completed Secondary School EducationBasic knowledge of mathematics (incl. Percentage calculations)Able to communicate effectively and to respond well (switched on) to questions and requestsWell groomed/presentedEnthusiastic and eagerAble to work in a team, i.e. caring about other team members and open towards other nationalitiesShould be able to quickly learn and adapt to a new work environmentAdditional Language would be of advantage: Arabic, Russian or European languagePrevious Hotel Experience (through studies or work experience) in a 5 star hotelSome Computer Knowledge, i.e. basic experience with windows, internet explorer and wordPrevious Front Office ExperiencePrevious Experience in Fidelio/OperaGood interpersonal and communication skills About the benefits: This position offers a highly competitive salary and package which includes: fully furnished shared accommodation/live out allowance, free transport to and from your place of work, uniform, laundry services, meals during working hours, flight allowance every 2 years, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.