Service Advisor - -Dubai
Dubai -No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day. As a humble family business that started on the banks of the Dubai - Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us. Come join us to live well, work better, and be the best. Service Advisor Job Description: This role is the representation of the brand & division to the customer and maintains customer relations to ensure an end-to-end engaged Aftersales customer journey, that leads to revenue achievement & customer retention. Key Responsibilities: Build long-term relationships with customers to ensure customer retention & loyalty. Achieve financial objectives by upselling & discount control, to meet monthly revenue targets. Actively engage with the customer through consultation on customer needs & service requirements, through the whole service process, in order to ensure vehicle is fixed right the first time. Coordinate with the Production Team to ensure timely progress update of Vehicle to customers at all times to keep the customer informed and to maintain the on-time-delivery commitment. At the time of delivery (of the vehicle), ensure that the customer is provided detailed explanation of all work performed & cost associated with those repairs, for the customers to understand the value-addition of services rendered by the business. Effectively manage customer complaints to satisfactory closure of all complaints, to sustain & improve the Customer Service Value & Net Promoter Scores. Active compliance to all Standard Operating Procedures, Company policies & Distributor Programs to ensure consistency in the customer experience. Qualifications, Experience & Skills: Minimum Qualifications and Knowledge: Diploma or Bachelor of Automobile /Mechanical Engineering. Minimum Experience: 3 to 5 years overall experience with automotive industry, preferably in a similar service role. Job-Specific Skills: Working knowledge of MS office, SAP knowledge preferred, Customer handling skills Good communication skills. Conversant English & basic Arabic speaking Technically proficient Product and process knowledge Behavioural Competencies: Customer oriented Honest and responsible, Culturally sensitive Good Team work Excellent interpersonal skills We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
Software Developer- Dot Net - -Dubai
Dubai -AED4,000 - AED8,000 a monthJob Title: .NET DEVELOPER-web application (.NET CORE, MVC, C#.NET, ANGULAR, WEB API)Reports To: The Developer will report to Team Lead/Department HeadJob type: PermanentJob OverviewWe are looking for an outstanding Web Developer to be responsible for the coding, innovative design and layout.Writing well designed, testable, efficient code by using best software development practicesIntegrating data from various back-end services and databasesResponsibilities and DutiesSoftware application designing, building, or maintaining.Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.Maintaining an understanding of the latest Web applications and programming practices through education, study, and participation in conferences, workshops, and groups.Consulting with departments or customers on project status and proposals.Desired Candidate profileMust be a full-stack developer and understand concepts of software engineering.Deep programming language knowledge.Proven working experience in web programmingRelevant experience in ERP software development on windows & web-based applications is added advantage.Experience in .Netcore is must.Job Type: Full-timeSalary: AED4,000.00 to AED8,000.00 /monthExperience:.Net: 4 years (Required).net core: 1 year (Required)MVC: 1 year (Required)Angular: 1 year (Required)ERP: 1 year (Preferred)
Location:Dubai - (Preferred)
Software Developer - Frontline Information Technology LLC-Dubai
Dubai -Responsibilities and Duties Software application designing, building, or maintaining. Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Maintaining an understanding of the latest Web applications and programming practices through education, study, and participation in conferences, workshops, and groups. Consulting with departments or customers on project status and proposals. Working with customers or departments on technical issues including software system design and maintenance. Desired Candidate profile Must be a full-stack developer and understand concepts of software engineering. Deep programming language knowledge. Proven working experience in web programming Adequate knowledge of relational database systems, Object Oriented Programming and web application development Experience working on a variety of software development projects. Relevant experience in ERP software development on windows & web-based applications is added advantage. Experience in .net core is must