Client Support Executive (French) - Dubai Multi Commodities Centre (DMCC)-Dubai
Dubai -The TeamWe are the Customer Support team, responsible for establishing a sustainable relationship with our clients, assisting them to resolve their potential problems with our products and services, increasing product adoption, and communicating clients’ demands to relevant teams.About BinaryFounded in 1999, Binary.com is a pioneer in online trading. We enable our customers to trade over 100 instruments across world markets. Focused on customer-centric solutions, we aspire to be the world’s leading online trading service provider.A career at Binary.com offers you the opportunity to make an impact in a fast-growingorganisation that’s at the cutting edge of online trading technology.About the roleAs a Client Support Executive at Binary.com, you will assist our clients with any issues regarding our products and services, build a mutually beneficial relationship with them, and encourage them to try new products. You will also keep track of recurring issues and report clients’ feedback to other teams. If you are a fresh graduate, you can still apply for this role, provided that you value competence, integrity, and teamwork and are passionate about helping clients.By delivering world-class customer service, you will forge client loyalty and promote business growth.ResponsibilitiesResolve complex customer care issues through careful investigation in keeping with existing policies and in a clear, concise, friendly, and timely manner.Respond to customer enquiries and complaints by phone, email, social media, and live chat.Process applications and customer documentation according to relevant policies and regulations.Collaborate with members of our IT team to identify new ways to improve our products and services for customers.Perform regular testing on our products and services.Collaborate with client support agents in different time zones to ensure optimum results and customer satisfaction.Minimum qualificationsExceptional oral and written communication skills in FrenchProficiency in oral and written EnglishPreferred qualificationsUniversity degree in marketing, IT, or a related field or equivalent practical experience in technical customer supportExperience in the financial services or IT industryPerks and benefitsMarket-based salaryAnnual performance bonusMedical InsuranceAnnual home travel allowanceCasual dress codeWork permit for yourselfJob Type: Full-time
Sales Executive – Cluster Sales Conversion – Dubai Shared Se... - -Dubai
Dubai -About Jumeirah: At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East. We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’. Our Group & Corporate and Dubai - Shared Services teams are an integral part in delivering the Jumeirah Brand promise. Based in our modern headquarters in Dubai - Design District or in one of our other key locations, we guarantee you will be part of a dynamic, committed team of industry professionals with a passion for delivering the Company strategy and efficiencies essential for our world class operation. About the Role: An opportunity has arisen for a Sales Executive to join the Cluster Sales Conversion team in Dubai - Shared Services at Jumeirah Group. The main duties and responsibilities of this role: Assist all leads which are delegated to you within the required months of responsibility, ensuring that turnaround time is met. Provide frequent feedback to Sales Manager on active leads ensuring there is a clear understanding of business on the books and potential conversions. Ensure accurate database management and tracking of activities and information through active in Delphi, meeting company’s data standards. Work with the proactive sales team to engage in feedback regarding partners and other business opportunities. Maintain service level agreement standards for internal relationships and ensure customer service is maintained at an excellent level. Ensure all systems, policies and procedures (SOP) are in place for effective selling. Engage with guests and customers within the hotel, at client events, industry gatherings and other social functions. Conducts site inspection effectively and professionally with thorough knowledge of clients’ needs and hotel products. Target to be met on revenue, conversion and BDRC levels. Works closely with the Proactive group Sales team and Revenue Team. Meets with the Events Management Team on a regular basis to ensure that all event files are seamlessly handed over. Have excellent product knowledge including function space, audio-visual equipment, capacities, guest room inventory, room rates and menus. Ensure all enquiries are managed to BDRC and Meeting scope scores in the area of event planning and service delivery. Ensure that Jumeirah standards are adhered to. About You: The ideal candidate for this position will have the following experience and qualifications: Business or Hospitality related degree from an internationally recognized institution. A minimum of 1 years in a sales role within a hotel environment. Solid overall sales background in a five star luxury hotel. Understanding & experience of basic revenue management practices. About the Benefits: We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
General Gardener - Occidental Hotel Al Jaddaf-Dubai
Dubai -AED2,500 a monthHIRING FOR GARDENER FOR HOTEL IN Dubai -JOB REQUIREMENTSAny nationality can apply this post.The selected candidates should be of a male gender.STRICTLY - 1 YEAR WORK RELATED EXPERIENCE IN UAE OR OTHER COUNTRYROLES & RESPONSIBILITIESMaintaining gardening tools and equipment.Controlling pests by applying pesticides.Should carry out mulching and weeding of the garden.BENEFITS 2,500 AED / MonthInsurance, Medical and Visa will be ProvidedJob Types: Full-time, Contract, PermanentSalary: AED2,500.00 / MonthJob Type: Full-timeSalary: AED2,500.00 /monthJob Type: Full-timeSalary: AED2,500.00 /monthExperience:UAE: 1 year (Required)