Business Support Assistant (Customer Services) SSA 4 - World Food Programme-Dubai
Dubai -. WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance. ABOUT WFP The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. STANDARD MINIMUM QUALIFICATIONS Education: Completion of secondary school education. Training in customer service, logistics is desirable. Experience: At least four years of support experience in customer services, logistics or other related field. Working knowledge of electrical, ICT equipment or other equipment with complex technical specifications will be an advantage. Language: Fluency in both oral and written communication in English. Desirable Knowledge and Skills: Proactive and problem-solving work attitude; Some knowledge of technical equipment, possibly electrical, IT and telecommunications, or any opther type of equipment with complex technical specifications; Experience in using ERP system such as SAP and / or Microsoft Great Plains; Ability to prioritize activities based on urgencies and time constraints; Customer focus, ensuring that clients’ needs are exceeded; Ability to work effectively with people of different national and cultural backgrounds; Some negotiation skills; Ability to work with extreme accuracy under time constraints and pressure; Patience and tact in dealing with colleagues. ORGANIZATIONAL CONTEXT At this level, work is carried out under minimal supervision. Job holders are expected to produce organised and accurate work, undertaking specific business support activities. They may offer guidance on standard practices to more junior staff in their area of work. JOB PURPOSE To deliver standard business support processes for a specific professional area of work, to facilitate effective service delivery. Position Title: Business Support Assistant (Customer Services) Special Service Agreement (SSA) for duration of 3 months with possibility of extension. Level: SSA 4 Salary starts from AED 12,000 per month plus medical insurance. Under the supervision of the Head of Services of the Fast IT and Telecommunications Emergency and Support Team (or delegates), based in Dubai - (United Arab Emirates), the incumbent shall have the following duties and responsibilities: KEY ACCOUNTABILITIES (not all-inclusive) 1/ Customer Satisfaction Initiate and close sales order processes by: Corresponding with clients; Verifying availability of stocks; Preparing quotes based on prices obtained from procurement / vendors / stock; Aligning supplier quotations and customer requests by seeking approval from technical experts; Proactively following up with clients on orders, shipments, requests and any other processes related to the job; Proactively informing clients about order status and challenges, offering solutions; Keeping accurate record of order and line item status; Keeping records of customer interactions and transactions. 2/ Liaison with Departments Proactively liaising with: Procurement department for quotations, tendering, follow up on purchase requisitions; Technical units and Service Owners for technical specifications, equipment lists; Logistics department for shipments and dispatch mechanisms and options; Warehouse department for stock availability, codes, and other stock related queries; Finance department for payments, funds allocations and other financial information and tasks. 3/ Utilization of Enterprise Resources Management (ERP) Systems Process any activity in the systems required to perform duties, including (but not only) Purchase Requisitions, stock verifications and financial transactions. 4/ Perform other related duties as required. 4Ps CORE ORGANISATIONAL CAPABILITIES Purpose Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives. Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor. Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates. Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission. People Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities. Create an inclusive culture: Seeks opportunities to work with people from different backgrounds. Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work. Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor. Performance Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues. Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency. Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments. Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field. Partnership Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor. Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals. Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives. Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs. TERMS AND CONDITIONS Applications received after the closing date will not be considered. Only those candidates shortlisted for interview will be notified. It is highly recommended that candidates have access to own transport. DEADLINE FOR APPLICATIONS 16th of May 2019. . Female applicants and qualified applicants from developing countries are especially encouraged to apply WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status. No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
Real Estate Agent - Arabian Sands Real Estate-Dubai
Dubai -Arabian Sands Real Estate have a huge date base of Residential and Commercial Properties. We are Looking for for estate agents than can help us fill the properties.Job Description:MINIMUM 1 year of UAE Real Estate Experience.Proven track record of sales and LeasingAbility to work autonomously and sell effectivelyCompetent Knowledge of Dubai - Freehold Property MarketOutstanding people skills with a demonstrable aptitude in negotiationAll Nationalities are welcomeMedical insurance + visa + RERA broker cardOther Benefits & Opportunities will be disclosed at the time of interviewHigh Commission, based on Target Slab.This position us on a commision only basis- Do not apply if you are needing a basic salary.Job Types: Full TimeExperience : 1 Year as Real Estate AgentUAE Driving License RequiredJob Type: Full-timeExperience:Real Estate Agent: 1 year (Required)Location:Dubai - (Required)License:UAE Driving License (Required)
Branch Manager - -Dubai
Dubai -Branch Manager Job Opening. Currently we are looking for Branch Manager for our company. location Dubai -. Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview. Job Duties and Responsibilities : • To lead, manage and monitor operation and sales performance of the branch • To set up sales target, plan, develop and implement sales strategies to achieve sales target and profitability of the branch • Lead, motivate and lead sales force and all staff at the branches to achieve sales target and operational excellence • To ensure, proper, accurate and timely submissions of all reports on operations performance and sales Job Requirements and Qualifications : • Posses at least a degree holder in marketing, business management, insurance or other similar qualifications • Minimum 7 years relevant working experience in managing branch operations in insurance • Sound knowledge of life & family products • Strong organizational ability and good leadership skills • Self-motivated and committed.