Restaurant Floor Manager - AWJ Investments LLC-Dubai
Dubai -Business activities: · Taking responsibility for the business performance of the restaurant.· Analyzing and planning restaurant sales levels and profitability.· Organizing marketing activities, such as promotional events and discount schemes.· Preparing reports at the end of the shift/week, including staff control, food control and sales.· Creating and executing plans for department sales, profit and staff development.· Setting budgets and agreeing them with senior management.· Planning and coordinating menus.· In charge for outlet treasurer such us petty cash, fund & all kind of sales transaction.· Control current budgeted and forecasted revenues .Front-of-house: · Coordinating the entire operation of the restaurant during scheduled shifts.· Managing staff and providing them proper & clear duty schedule.· Responding to customer complaints.· Ensuring that all employees adhere to the company's uniform standards.· Meeting and greeting customers and organizing table reservations.· Advising customers on menu and orient them as per their choice.· Responsible for Employee Training, orientation and motivating.· Solve all guest complain, maintain company reputation and work on customer satisfaction.· Assit Operation Manger for menu item development and new marketing initiatives, stimulate growth in sales .· Responsible for customer service –waiting time to be as per standard in all area.Back-of-house : · Organizing and supervising the shifts of kitchen concerning, grooming, hygiene and quality of product serve to the guest.· Audit all the kitchen work material on daily basis.· Responsible for all item product validity & expiry date .· Control all channel of garbage, wastage disposal as per municipality standard.· Maintaining high standards of quality control, hygiene, and health and safety in all area .· Checking stock levels and ordering supplies.· Helping in any area of the restaurant when circumstances dictate.Legal Responsibility· Maintain outlet legal document such us trade license, Civil defense certificate , outlet brand board .· File all employee legal document such us Visa, Labor Card , Employee ID, Municipality Card , Health Card insurance.· Responsible for all kind of fine issued from the government against the company .Job Type: Full-timeExperience:restaurant management: 3 years (Required)Location:Dubai - (Required)Language:English (Required)
Head Lifeguard - -Dubai
Dubai -Job Role Summary The Head Lifeguard is responsible to ensure the highest safety standards are achieved and maintained throughout the daily operation of the waterpark and in particular water based features/activities/slides/pools. In charge for overall performance of lifeguards, hosts, slide attendants in accordance with international water safety standards. They will ensure that the company standards and values are met and developed through working relationships with all levels within the department. To support and help colleagues. To implement procedures and training to nurture behaviour where the health and safety of our guests and staff is of paramount importance while providing the highest standards of guest satisfaction, they will be expected to drive our key operating standards of Safety, Service, Quality and Efficiency. Expected to take the role of front lines when needed Main Duties: Operations * Exceed guest expectations through ensuring departmental team deliver to agreed service standards * Supporting the Lifeguard Management Team in organising and implementation of the training of the Waterparks lifeguard and host position teams to required standards within time frames set * Working alongside key operational stakeholders of the waterpark facility to ensure all standards and KPI’s are met * Show a well-developed sensitivity to customer needs by continually monitoring employee and guest interaction and acting on departmental results * Assist the Lifeguard Management Team in ensuring risk assessments are carried out in line with procedures and are updated regularly as ongoing “live” documents * Actively demonstrate the company values to all colleagues * Deliver regular meetings with direct team and attend all required meetings with senior management team to ensure effective communication within the department * Establish and maintain effective lines of communication throughout the department by providing operational presence Marketing * Liaising with the Lifeguard Management Team to collect all information on occupancy/offers etc * Contribute to Resort Dynamic Events, supporting the operational team as and when necessary * To promote LEGOLAND Dubai - as an employer of choice Financial * Assist Lifeguard Management Team ensuring that staff working schedules are both fully covered and operational * Identify and plan for contingencies as required * Ensure OPEX are managed and maintained in line to achieve budgets set Development * Communicate on a continual basis with Lifeguard Management Team and other senior managers to ensure best practice is achieved across the Resort * Monitor proposed and actual changes to current legislation and ensure company compliance (e.g. Health & Safety) * Recommend and develop new products/ways of working to improve profitability * Use departments historical data and information to maximise commercial opportunities People * Monitor key indicators (Sick leaves, absenteeism etc.) daily operation updates to be communicated with the Lifeguard Management Team * Motivate, manage and develop the team in line with company standards and values * Promote a fun working environment * Apply positive performance management effectively throughout the team and minimise the challenges to the team Health & Safety * Head Lifeguard to assist in ensuring that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees under their management are aware of the Group Health, Safety and Security Policy and their obligations under it. They must ensure that safe working practices are monitored and that risk assessments and procedures are reviewed regularly. Where incidents do occur, they must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated Are You A Star? In order to be qualified for this role you should possess the below criteria: * Secondary level of education and experience in the Water Park Industry for 2 years or above * Requires operational experience of working within a waterpark environment at management or supervisory level with related customer service * Requires excellent organizational and planning skills, with the ability to execute multiple tasks * Strong understanding of the creation and management of risk assessments, SOP’s and EAP’s within a waterpark or theme park environment * Self-motivated and demonstrated initiative, with strong problem solving skills * History of supporting management and colleagues, with demonstrated leadership and management skills * Strong problem solving and communication skills * Must be customer service driven with an understanding of the needs of the guests * Requires the ability to make objective decisions quickly under stressful conditions, adapting to new demands and situations while remaining calm * Competent in all aspects of Microsoft Office (Word, Excel, e-mail, Power Point) are required * Strong administration skills * Able to focus and prioritize * Fluent English in both oral and written * Previous work experience in Hospitality/Waterpark * Excellent understanding on culture awareness and the unique environment of the UAE * Plan & organize: Staff Meetings The Best Part of The Story We offer a competitive salary and benefits package which includes; housing allowance, annual flight allowance, comprehensive medical coverage, life and accident insurance and other generous allowances We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company
Manager, Organisational Effectiveness - Taaleem-Dubai
Dubai -The Role Taaleem Central Office are currently exploring the market in order to appoint an experienced and professional, Organisational Effectiveness Manager to become part of a well established team in the heart of Dubai -. This role will offer excellent opportunity to continue your career within one of the leading education providers in the Middle East. Job Purpose: • To provide professional and timely support to the business on all areas of HR, ensuring compliance with policies and procedures, and at the same time providing effective and efficient service levels to all stakeholders. • Develop and deliver strategies around Employee Relations, Engagement, Development and Wellness Key Relationships (Internal and External): • Principals, Heads of School, HR Representatives, School Operations Managers, SEB, Third Party Providers eg PRO and Medical Insurance, Central Office and School Employees Key Accountabilities: Total Reward • Manage the development, implementation, and administration of compensation programs • Develop total rewards strategies, including compensation, benefits, engagement and other work experience programs, that are cost effective and consistent with market trends and organizational objectives. Performance Management • Review and improve existing performance management systems and staff motivation/development plans • Drive and manage the development and implementation of company-wide performance management systems • Conduct regular performance appraisal exercises and workshops for middle to senior level management • Manage organizational performance levels by exercising performance improvement plans to individuals, teams as and when necessary through systematic identification systems • Providing ongoing support to ensure that performance management systems are being used to effectively manage operations work processes and individual performances and to identify and manage operational risks • Review and improve existing performance management systems and staff motivation/development plans Learning and Talent Development • To develop talent management and succession planning and to coordinate the contributions of key stakeholders to ensure effective implementation. • To work with line managers on the design and delivery of appropriate and relevant Personal Development Plans for staff • To develop coaching, mentoring and secondment schemes to support staff development and the achievement of Personal Development Plans. • To lead on the development of a staff skills and knowledge database in order to maximise the diverse talents of the organisation Policies and Procedures • Implement, develop and maintain company-wide policies, procedures and forms • Develop an internal policy management system to ensure that all policies are up to date and aligned with any change • Ensure policies and procedures are practised internally Engagement and Culture • Implement annual employee engagement survey • Work alongside HRBP to analyse survey data to drive implementation of new strategy • Create a working environment which fosters and encourages employee engagement HR Technology and Analytics • Become a program super user on company internal database • Act as HR system champion to deliver training on HR systems • Manage implementation of new HR systems • Manipulate system data to provide accurate statistics • Present data as and when required to internal & external stakeholders Requirements Person Specification: Education - Master’s Degree qualified in relevant subject area and member of CIPD Experience - 4-5 years in an HR role, with experience of broad range of HR areas, including experience of HR systems and UAE Labour Law Competencies - Communication Skills, Analytical and Critical Thinking, Relationship-Building, Leadership and team-working, Innovative and Solutions-focused Attributes - Proven influential and persuasive style. - Resilient, with a high standard of accuracy and attention to detail. - Confident and excellent communication skills, empathetic and pragmatic About the company Taaleems main activity is the development and management of early childhood, primary and secondary schools. With quality at the forefront of our offering, we tailor each project to answer the specific educational requirements of a wide range of families by offering top international curricula including British, American, the International Baccalaureate and our custom early childhood programme. Taaleem, which means education in Arabic, is committed to inspiring students and helping them to identify and develop their passions and talents. We only recruit the best international teachers who are capable of delivering our international curricula in a creative and engaging manner. Taaleem is seeking to raise the educational standards in the region. The combined experience of its core team of senior education leaders in international education policy, operations and global management best practices means Taaleem is well positioned to ensure the creative of truly exceptional schools that satisfy the most comprehensive and exacting education developmental requirements.