Call Center Agent / Customer Service Executive (Arabic Speak... - -Dubai
Dubai -The Role Are you an Arabic native speaker with a Call Center / Customer Service background in Insurance/Medical field? If yes, this would be a great opportunity for you. Our client, an industry giant in Insurance, is now looking for Arabic-Speaking Call Center / Customer Service Executive with relevant experience to join their team. Call Center Agent will have the following Responsibilities: • Obtains client information by answering telephone calls; interviewing clients; verifying information. • Determines eligibility by comparing client information to requirements. • Establishes policies by entering client information • Informs clients by explaining procedures; answering questions; providing information. • Maintains communication equipment by reporting problems. • Maintains and improves quality results by adhering to standards and guidelines • Accomplishes sales and organization mission by completing related results as needed. A Customer Service Executive excels in the role keeping in line with the below Responsibilities: • Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships and trust with customer accounts through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution • Keep records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and policies • Take the extra mile to engage customers Requirements If you are a pleasant, positive people person, this is the right opportunity for you. Additional Skills: • Excellent Communication/Interpersonal skills • Additional language proficiency(French,Spanish) would be an advantage • Previous experience in Insurance/Medical field is mandatory About the company Transguard Workforce Solutions delivers Professional Contract Staffing (also known as Employee Outsourcing) within the UAE. Our Workforce Solutions include: Delivering Sourcing and Recruitment Solutions for Clients in need of identifying Contract or temporary Staff. Providing a complete end to end Staffing Solution which includes Visa Sponsorship, HR Management, Employee Welfare & Payroll Services. Transitioning Contract Staff from other staffing providers to Transguard while remaining compliant with UAE Labour and Immigration Laws. Transguard Workforce Solutions currently employ over 2000+ Staff from over 70 different nationalities. Across the Group, we payroll over 70,000 employees monthly.
Data Scientist / Senior Data Scientist - Deerfoot-Dubai
Dubai -Temporary, ContractData Scientist Long-Term Contract (12+ Months) Competitive Tax-Free Monthly Rates Dubai -, UAE, Middle East As an established and trusted recruitment partner to this highly prestigious global organisation in Dubai -, we have been asked to assist in the recruitment of several Data Scientist’s. This organisation is known across the globe and serves over 60 countries worldwide. This is a very appealing opportunity to work for a world-renowned group headquartered in the innovative city of Dubai -. You will be required to undertake Data Science Projects through the application of mathematical modelling, machine learning, problem structuring and big data analysis. You will need to have excellent skills in computer science, mathematics, statistics and creative problem-solving. You will be required to transcend the world of theory through the extraction of knowledge and insights from data and bring it to life in the business context. Skills and Experience Required Big Data Technologies (Apache Spark and Apache Hadoop Ecosystem)Deep Learning Frameworks (TensorFlow, Keras, etc.)SQL, R, PythonCode Repositories and Containers based frameworks (Git and Docker)Working with DevOps and Engineering TeamsCollaborating with Academic Researchers, Business Stakeholders, and IT TeamsBuilding Libraries and Packages (to be re-used by others)Building DS Solutions (for production use)Strong Team Player with Excellent Problem Solving AbilitiesDelivery of advanced analytical projects in large and complex organisationsChallenge and Review the quality and value generated from analytical outputMSc or PhD in Data Science, Operations Research, Mathematics, Science, Data Mining, Artificial Intelligence, Applied Statistics, Machine Learning, Economics or similar Great Package: This organisation wants to attract the very best talent and can offer a very competitive (tax-free) monthly rate in order to hire the very best individuals. Applications are open to candidates worldwide and the successful individual will be provided with a complementary joining flight as well as benefitting from 22 days paid holiday (in addition to 10 public holidays), medical insurance (with option to add family), and a generous end of service gratuity bonus (one month’s rate for each year worked). Your visa (if required) will also be arranged free of charge. This opportunity is a long term, open-ended contract with a guaranteed minimum term of 12 months. Dep
Food And Beverages Cost Controller Required - Al Safadi-Dubai
Dubai - Food And Beverages Cost Controller Required Location: Dubai - Posted: 18 June, 2017 Responsible for calculating costs of food and beverage items. Record information and produce control reports periodically to help maintain a suitable inventory of food and beverage items for the . Help change price menus or change the prices of certain items based on the information they collect. Recommend solutions if food or beverage shortages occur. To control the Food & Beverage Cost.Engineer the menu in terms of costing. Prepare variance analysis for food & beverage and communicating / discussing with relevant parties.Update and maintain receipts into the systems (FMC).Coordinate with management and finance to sort out issues pertaining to F&B.Update selling prices in POS as per the instruction from authorized persons.Continuously study weaknesses in controls implemented at the restaurant and suggest for improvements.Check the daily Food & Beverage revenues report submitted by the income audit for accuracy of covers and average check.Prepare the daily and monthly cost report department in relation to cost of sales.Participate in monthly market survey and involve in formal negotiation for annual and large contracts involving inventory items.Check and ensure all menu items’ have a recipePrint and distribute menu sales analysis of the respective department on a monthly basis. F&B Stock : Participate for stock take at the restaurants.Arrange surprise spot checks at the outlets.Maintain a daily record of inventory purchased for every chart of account and ensure it is balance with account payable.Spot check on the receiving department to ensure that the scales are correct and goods are checked for quality.Check and ensure that no material is issued out from the store without r Requirements Experience: 5 years Bachelor degree Communication,Analytical,Business Smart Provisions Salary: AED 3,500 Employment visa provided Transportation provided Housing provided Medical insurance provided How to Apply? Please send an email to [email protected]