Head Chef for Restaurant - Butter Gourmet LLC-Dubai
Dubai -AED10,000 - AED11,000 a monthManages day to day Back of house of cafe.MUST BE VERY ORGANIZEDMust have over 5 years experience in hot kitchen and pastry kitchen.Ensure the correct service for timing and progress of all dishes.Report events on the daily program to ensure that team are aware of incoming large orders in the cafe.Responsible for the overall running and operation of the Pastry and Bakery area.Motivate the team and ensure that full instructions are given on a daily basis.Ensure that the presentation, taste, texture and quantity are maintained to the standards laid by the owner.Come up with new desert ideas with for monthly meeting with owner.Ensure that the whole team is familiar with the menu and to be adaptable with continual changes to ensure that the menu is kept in line with customer demands.Ensure that the team use the correct and same ingredients are used as specified by recipes created with owner to ensure quality is upheld at all times.Prepare any training that you feel is necessary for your team to improve and develop.Conduct 3 month and 9 month reviews with your team.Be responsible for ordering any stock required of your department.To make sure that Company Policy, the Vision Statement, and Departmental Objectives are followed and utilized at all times.To ensure that all appliances, fixtures and fittings are safe and work in accordance with Health & Safety regulations and report any faults to the owner.Able to bake breads, croissants, sweet buns.Able to bake cakes, cookies , entremets.we are not providing accommodation and travel to and from cafe.Health insurance will be providedJob Type: Full-timeSalary: AED10,000.00 to AED11,000.00 /monthExperience:Restaurant Management: 5 years (Required)Cooking: 5 years (Required)Baking: 5 years (Required)
Sales Floor Manager (UAE Nationals Only) - -Dubai
Dubai -Sales Floor Manager UAE Nationals Only Sharjah, United Arab Emirates About HSBC HSBC is one of the world’s leading banks, with a network covering 67 countries and territories. Our global reach means we offer many ways for you to develop your career. We offer an inclusive, values-led culture, tailored learning and development programmes and competitive benefits. We have roles in retail, commercial, investment and private banking and a range of operational and functional teams. Role Overview To develop and manage the customer service experience for customers at information counters. The role includes effectively managing the information counter team. Duties & Responsibilities The first point of contact within the branch, effectively managing the large flow of client and closely monitoring the account opening / card opening across all areas in the branch Maximizing the level of referral activities. Contribute to the effective training and development of staff due the floor role. To enhance the standards and efficiency of the staff. Providing information security guidance and advice to a broad range of internal customers Quality monitoring of closed complaints. Handing customer complaints effectively Closely monitoring wait time and service time Generating and analyzing wait time and service time Work and build positive relationships with customers and multiple internal stakeholder such as Branch Network, GM Sales Desk, CRM and IT teams Delivering high levels of customer satisfaction for service on the Retail Forex products Communicate campaigns and services to the identified customer segments in the respective branch Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets Qualifications Experience & Qualifications • Two – Five years of experience in the relevant area. Preferably holding Bachelor’s degree. Fluency in English spoken and written Excellent communication (listening and speaking) and interpersonal skills Demonstrate ability to rapidly build relationship with key stakeholders at all levels in the organization Business Area Retail Banking and Wealth Management (RBWM) serves more than 50 million customers worldwide. Our employees help customers to manage their day-to-day finances and save for the future. We offer career opportunities ranging from customer service and relationship management jobs in branches to roles in product development, sales, strategy, asset management and insurance. There are many career opportunities in Retail Banking and Wealth Management, from customer service and relationship management jobs in branches to roles in product development, sales, strategy, asset management and insurance. Generalist, specialist and managerial roles are available at all levels. For more information visit http://www.hsbc.com/careers/explore-our-business Why HSBC? We put diversity at the heart of our business and we take our responsibility to develop our talent seriously. Joining HSBC will give you the chance to work in a collegiate, supportive and inclusive environment in which we seek to develop and promote people based on merit. We will provide you with tailored training and support to help you identify and follow your chosen career path, as well as access to a range of market-competitive benefits. What to expect at HSBC The chance to realise your ambitions Globally connected careers A strong emphasis on values Learning and development opportunities An inclusive, meritocratic culture Market-competitive benefits Global Careers Opportunities Visit our Global Careers site where you can explore our business, meet our people and find useful application hints and tips http://www.hsbc.com/careers
Customer Service Manager - Confidential-Dubai
Dubai -The Role Our client, an international insurance company is looking to hire a Customer Service Manager to oversee the Customer Service Team as well as assist the Operations Manager in day to day client matters. The successful candidate should have previous customer service experience within insurance or a related field and be a solutions orientated team player who has been involved in managing a small Team. Requirements To be considered for this role, you should be able to work well under pressure and to tight deadlines, enjoy a fast paced environment and handles customer’s queries with a smile! You should be someone that has strong computer skills and be well presented and be a good communicator. About the company The Charterhouse brand and business was launched in Dubai - and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets. Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai - as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney.