Professional Services Manager - BAC Middle East-Dubai
Dubai -Key Duties and Responsibilities Reporting to the Managing Director - ME and working collaboratively as part of a cross-functional team, undertake the following high-level responsibilities in a professional manner: Leadership / Management Effectively lead and drive a team of Professional Service specialists who are empowered to deliver customer focused outcomes with commercial awareness and urgency.Communicate a clear vision of goals and objectives, and facilitate an effective long-term services delivery strategy for the full suite.Support the personal and professional growth of everyone on your team. This includes establishing Scorecards and Key Performance Indicators (KPI’s), monitoring and measuring these regularly, providing coaching and discipline as required.Work with your team to discuss, plan, and implement process improvements.Monitor the overall performance of the department by tracking and analysing statistics and trends, providing reporting to the Senior Management Team for regular status meetings.Departmental planning and scheduling to ensure project timelines are met.Manage professional services revenue and expenses for quarterly financial forecasting.Manage Professional Services resources to ensure ratio targets and billable utilisation levels are met.Ensure that processes are in place to identify and capture billable items, as well as monitor new opportunities to provide billable services.Partner with the Customer Care Manager to achieve team goals.Work collaboratively across multi-functional teams to achieve high customer satisfaction. Professional Services Proactively source, scope and secure back to base sales opportunities up to AED200,000 Net Revenue per opportunity, to achieve set Scorecard targets.Work with the Sales team on all other PS opportunities to provide a clear solution definition and accurate project estimation for the preparation of quotes, tenders and proposals.Ensure the successful delivery of all Professional Service bookings to TGME clients in accordance with project budgets, plans, schedules and milestones.Develop detailed Project Plans including identifiable critical paths, task dependencies, major milestones and resource scheduling and allocation.Lead and manage Projects with a focus on Schedule Management, Scope and Change Management, Issue and Risk Management, Client and Internal Communications.Manage stakeholder involvement in all projects through the creation of productive partnerships, proactive follow up, strong communication and issue management.Periodically attend client project meetings, business process reviews, software implementation and training sessions.Monitor ongoing customer satisfaction through project satisfaction surveys and roll out action plans to combat issues discovered. Other Regular travel within the UAE, GCC and some overseas travel is expected.Work effectively with key stakeholders to achieve company goals.Undertake any other reasonable tasks consistent with training and skill levels required for this position as requested Education and Experience Relevant tertiary qualifications or an equivalent level of experience in a related role.Minimum five (5) years’ experience in project management in software development or similar.A proven track record in both service delivery and people management in an IT services environment; including demonstrated team leadership,
.Net Developer Immediately Required in Dubai - ASX-Dubai
Dubai - .Net Developer Immediately Required in Dubai - Location: Dubai - Posted: 25 February, 2019 Net Developer required immediately(Preferred with UAE How to Apply? Please send an email to [email protected]
NodeJS Developer - TPConnects Technologies-Dubai
Dubai -AED4,000 - AED6,000 a monthJob SummaryWe would need Nodejs developer for Screen Scrapping, Firebase dynamic API, AI Mobile.A Node.js developer is responsible for writing server-side web application logic in JavaScript and/or variants of it, such as CoffeeScript, IcedCoffeeScript, etc. Node.js developers usually develop back-end components, connect the application with the other (often third-party) web services, and support the front-end developers by integrating their work with the Node.js application.ResponsibilitiesIntegration of user-facing elements developed by front-end developers with server-side logicWriting reusable, testable, and efficient codeDesign and implementation of low-latency, high-availability, and performant applicationsImplementation of security and data protectionIntegration of data storage solutions to FireBaseJob Type / CategoryIndustry: ITContract Period: 2 YearsType: Full TimeRequired Education, Skills and QualificationsStrong proficiency with JavaScript & TypeScript.Knowledge of Node.js and frameworks available for it such as Express, StrongLoop, Socket IOUnderstanding the nature of asynchronous programming and its quirks and workaroundsGood understanding of server-side templating languages Jade, EJS, HandleBarGood understanding of server-side CSS preprocessors Stylus, Less, SaSSBasic understanding of front-end technologies, such as HTML5, and CSS3Understanding accessibility and security compliance with respect to cross-domain contextUser authentication and authorization between multiple systems, servers, and environmentsIntegration of multiple data sources and databases into one systemUnderstanding fundamental design principles behind a scalable applicationUnderstanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platformCreating database schemas that represent and support business processesImplementing automated testing platforms and unit testsProficient understanding of code versioning tools, such as GitAny of javascript framework advantage with Angularjs & TypeScriptComputer Engineer or any equivalent.Company ProfileTPConnects is a travel technology company focused on Airline and Travel Agency Distribution. We are specialized in Offer and Order Management using Personalized Business Rules. You may go through the below URLs to know more about TPConnects airline and travel industry customershttp://www.travolution.com/articles/106922/tpconnects-inks-deal-with-taai-to-bring-platform-to-10000-indian-agentshttps://www.travelagentcentral.com/running-your-business/lufthansa-tpconnects-ink-agreement-to-let-agents-avoid-gds-feehttps://travelwirenews.com/british-airways-extends-new-distribution-capability-with-tpconnects-285081/https://news.flyDubai -.com/flyDubai --achieves-iata-ndc-level-3-certification-80504https://svworld.net/en/2016/11/saudia-takes-modular-approach-to-iatas-new-distribution-capability/https://ndc.omanair.com/users/loginhttps://ndc.saudia.com/users/loginAs part of our expansion plans, we are looking for Senior Software Developers to be based in Coimbatore and in Dubai -. Preference are given to candidates who can join immediately. If you are interested in joining with a fast growing game changer in travel industry, please send us an updated CV URGENTLYJob Type: Full-timeSalary: AED4,000.00 to AED6,000.00 /month