Clinical Nutritionist - Fakeeh University -Dubai
Dubai -THE POST HOLDER WILL BE REQUIRED TO: meet the nutritional needs for all patients and staffs at FUH. Oversees the food handling and HACCP processes at FUH. Work within a multidisciplinary team with a personalised and caring attitude. Participate in public health awareness initiatives and training programs as required. Responsibilities BY MEANS OF A THOROUGH, COMPREHENSIVE AND HOLISTIC ASSESSMENT REVIEWS THE NUTRITIONAL ASSESSMENTS OF INPATIENTS AT FUH AND PLANS THERAPEUTIC DIETS FOR PATIENTS WITH SPECIAL CLINICAL NEEDS AS DETERMINED BY THEIR MRP (MOST RESPONSIBLE PHYSICIAN) OR FOLLOWING TARGETED REFERRAL. THIS INCLUDES ENTERAL FEEDING. ASSESSES THE NUTRITIONAL NEEDS OF REFERRED OUTPATIENTS AND MAKES RECOMMENDATIONS AS APPROPRIATE. COLLABORATES WITH THE HEAD OF CATERING TO ENSURE NORMAL DIETS HAVE OPTIMAL NUTRITIONAL BENEFIT FOR PATIENTS AND STAFFS. IN ADDITION, MENU CONTENT SHOULD TAKE ACCOUNT OF CULTURAL VARIANCE WITH DUE DEFERENCE TO PALATABILITY AND APPEARANCE. HE/SHE USES AN EVIDENCE BASED APPROACH IN KEEPING WITH GENERALLY ACCEPTED BEST PRACTICES AND STANDARDS FOR THE PROFESSION. HE/SHE SHOULD POSSESS GOOD COMMUNICATION SKILLS IN ORDER TO PROVIDE EDUCATIONAL GUIDANCE TO THE PATIENT AND/OR FAMILY MEMBERS. ENSURES CONSISTENT, ACCURATE AND DETAILED DOCUMENTATION OF PATIENT ENCOUNTERS AS PER POLICY. REVIEWS WITH CLINICAL AND NON-CLINICAL STAFFS, ADVERSE EVENTS, PROBLEM INCIDENTS AND COMPLAINTS, AND EXPLORES ALL OPPORTUNITIES TO IMPROVE THE QUALITY OF CARE AND PROVIDE RECOMMENDATIONS WITH REGARD TO RISK MANAGEMENT. PARTICIPATES IN DESIGNATED QUALITY ASSURANCE PROGRAMS AND MONITORS KEY PERFORMANCE INDICATORS. Qualifications What it takes to work with us in this position Qualifications Batchelor degree Clinical Nutrition or equivalent Experience Minimum 3 years postgraduate experience Knowledge/Technical Skills: BLS provider Demonstrated ability to work under pressure Good time-management skills Strong customer service ethic Good interpersonal and communication skills Microsoft office computer skills
Service Relationship Management Consultant - -Dubai
Dubai -Job Introduction As a Relationship Manager you will be responsible for delivering customer service to our Private Clients. We count a number of high-profile global customers, and you will be expected to deliver the best customer service to manage customer expectations. You will be managing a specific portfolio of accounts, but have responsibility for servicing a wider group of customers for the region if required by the business. An example of tasks: Processing renewals Pre-authorisation and claims support Day to day enquiries You’ll work closely with your counterparts in the sales departments, as well as the wider Oman Insurance and Bupa Global operations. Main Responsibilities Taking end to end ownership for the resolution of all customer enquiries and contacts. Manage all queries through to resolution Accurately maintaining and updating customer records on the customer management system. Ensure that records are accurately updated whenever a customer makes contact Complying with all regulatory and governance requirements including FCA and Treating Customers Fairly Achieving all targets for contact handling, turnaround times and quality Participate in regular 121s and team meetings with your Manager Support new team members Being a role model for the team demonstrating outstanding personal behaviours and performance Being a Customer Service Champion. Contribute to the continuous improvement process by putting forward ideas for improvement and making a contribution to focus groups The Ideal Candidate Experience of managing your own portfolio and face-to-face contact with your customers Previous experience within customer service is required, within a call centre environment preferred. Experience in building a good inter-departmental knowledge. Excellent decision making skills Strong communication and interpersonal skills Experience of working with intermediaries in any industry desirable but not essential Ability to plan and prioritise workload effectively Ability to identify problems and resolve them The job-holder should have experience of working in a highly pressurised office environment To have a good geographical and cultural knowledge and appreciation of differing time zones Advanced work processing skills, including Word, Excel and PowerPoint Qualifications: Bachelors Degree or equivalent as a minimum, medical field preferred 2 – 3 years experience within: insurance, service industry or healthcare industry Middle East work experience, DHA and HAAD experience preferred Bilingual (English/Arabic) About The Company Bupa’s purpose is longer, healthier, happier lives. As a leading global health and care company, we offer health insurance, medical subscription and other health and care funding products; we run care homes, retirement and care villages, primary care, diagnostic and wellness centres, hospitals and dental clinics. We also provide workplace health services, home healthcare, health assessments and long-term condition management services. We have 32M customers globally. With no shareholders, we invest our profits to provide more and better healthcare and fulfil our purpose. We employ 79,000 people, principally in the UK, Australia, Spain, Poland, New Zealand and Chile, as well as Saudi Arabia, Hong Kong, India, and the USA. We have grown significantly, particularly through 2013 to 2015, when we accelerated execution of our strategic vision. We are similar in revenue and profit to Marks & Spencer, and larger than Heinz in revenue. Because Bupa does not have shareholders it does not have a listing, but if it did it would be in the FTSE 100. Bupa is not a mutual or a charity but a company limited by guarantee that seeks to maximise its profits in order to fulfil its purpose. With customers in virtually every country in the world and 70% of its revenues now generated outside the UK, Bupa is a truly international organisation. Bupa's Strategic Framework Our strategy has three pillars: Customers, People, Performance. It puts our customers front and centre in the context of today’s digital age. As a service organisation, everything we do for our customers relies on our people and partners, so being a place where people love to work is critical to our success. This, combined with disciplined risk and capital management, is how we will deliver strong and sustainable performance. We are looking for individuals who share in our values and this strategy, and are capable of delivering outstanding results for the business. Bupa Global Bupa Global provides products and services worldwide to people who want access to premium health and care at home or as they study, live, travel or work abroad. We provide international health insurance, travel insurance and medical assistance to individuals, small businesses and global corporate customers all around the world. Bupa Global has over 2,000 employees and has offices in London and Brighton (UK), Dublin (Ireland), Miami (USA), Copenhagen (Denmark), Hong Kong (Greater China), and Dubai - (UAE), as well as in Egypt, Mexico, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador. Bupa Global is currently organised around five regional hubs: Bupa Global Africa, India & Middle East; Bupa Global Greater China; Bupa Global Latin America; Bupa Global North America and Bupa Global Europe. Application process: Timescales for reviewing applications will differ between regions, but you will always receive a response to your application. The recruitment process itself will vary per role and region, but you will be updated along the way via phone and email (so please look out for these!). To view what stage of the process your application is currently at, you can also log in and view your dashboard. If you are invited to an interview, a member of the resourcing team will be able to advise you on what to expect. This will vary in region, but will likely include an initial phone or digital interview, followed by one or more of the following depending on the role: Core capability interview; Technical/function specific interview; Online profiling assessment; Presentation, written task, role play; Assessment centre. If your application is successful and you’re invited to join the team, the resourcing team will guide you through your on boarding journey. Should you require any reasonable adjustments to be made or facilities provided to enable you to attend an interview, please do not hesitate to contact us prior to the interview at [email protected], so we can make adjustments accordingly.
طبيب أخصائي طوارئ - هيئة الصحة بدبي-Dubai
Dubai -Ensure general care to patients on hospital wards and in outpatient clinics. Assist the Consultant and SSR in investigating, diagnosing and treating medically or surgically all patients referred to his specialty. Participate in teaching programs in the Department and its sections, regular seminars, promotes clinical investigative work. Involve in quality-related activities, and other clinical/administrative meetings when deemed necessary by the head of the department and the hospital administration. Involve in the departmental and hospital-wide performance monitoring & Improvement activities. Adapt new procedures and techniques in the field of his specialty. Assist in promoting health education through providing education and support for all junior staff in the department and supports continuing medical education. Undertaking managerial responsibilities such as planning the workload and staffing of the department. Maintain the highest professional standard of conduct in line with organization’s policies and procedures and internationally accepted standards. Represent the Department in committees and taskforces, if assigned. Performs other applicable tasks and duties. المؤهلات و المهارات Graduation from an accredited medical school with a recognized Membership/Fellowship/Board or equivalent.