Customer Service Team Leader (Health Care) - Dubai Herbal Treatment Centre-Dubai
Dubai -Hiring Customer Service Team Leader We are currently looking for young,dynamic, self-motivated customer service professional who wants to move hercareer forward.This position reports to the CustomerService Head and is responsible for the supervision and coordination of theactivities of the team engaged in handling customer service desk duties, deliveringa high standard of patient care and services to all customers, whereby your role will include key responsibilities such as:Demonstrates commitment to Customer Satisfaction.Execute general customer service activities (customer interaction, booking management, billing processing, handling calls)Guide and direct customer service team towards achieving operational goals.Ensure that customer service team has excellent communication, problem-solving and professional phone etiquette skills for achieving customer satisfaction.Ensure that customer complaint are resolved professionally.Handle significant incidents that cannot be resolved by CSRs.Determine work procedures, work schedules, and workflow for the customer service team.Ensure that the customer calls are handled and answered in a timely and accurate fashion.Conduct meeting with Manager to discuss the process improvements and issues.Maintain in-depth working knowledge of the company’s brands, systems and processes.Monitor business and process metrics to measure and manage customer service effectiveness.Maintain communication with customers via emails, phone calls, emails, etc.Prepare documentation and reports on routine customer correspondence for future reference purpose.Carries out any other reasonable tasks requested by the Manager to aid the smooth running of the DHTC.EducationDiploma/Bachelor's DegreeExperience3+ years’ experienceof managed care or health care experience with a minimum of two years in asupervisory or team leader capacityExperience in Medicalcentres, clinics and Hospitals preferredPreferably bilingual,can speak, read and write in Arabic and English.Functional SkillsFemale applicants onlyExperience in the patientescalation resolvingGood written andverbal English communication skillsShould have stronginterpersonal skills.Should have Customer-oriented,friendly but professional approachAbility to workcohesively as part of a multi-disciplinary team.Ability to work in aflexible schedule which involves shift patterns and weekend work.REMUNERATIONCompetitive Salary + Annual benefits. Interested candidates may forward their CV athr (at) Dubai -htc (dot) comclearly stating their salary expectations, availability & current visastatus.Job Type: Full-time
Clinical Instructor - www.ejobster.com-Dubai
Dubai -Clinical Instructor Job Opening. Currently we are looking for Clinical Instructor for our company. location Dubai -. Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview. Job Duties and Responsibilities: • Teaching assistants work full time in the department and support faculty members in the teaching load. • They supervise laboratories, field training and other activities in the department. • Teach lower level introductory courses according to department needs. • Perform administrative tasks according to the department direction and needs. Job Requirements and Qualifications: • Must have obtained a Bachelor’s Degree in Pharmacy • Applicants must possess a Master’s degree and Ph.D. or a Master degree in Clinical Pharmacy from an accredited university. • Full command of English language is required. • Preference will be given to applicants with direct patient care experience in hospitals and/or medical clinics.
Registered Nurse Relocation to the USA - Enayati Home Health Care-Dubai
Dubai -ContractAED165,300 - AED220,400 a yearMinimum Requirements· Bachelor of Nursing or a Diploma of Nursing· 3 + years’ experience working as a registered nurse in an in-patient setting· Currently employed as a registered nurse in an in-patient setting· NCLEX-RN passer· Willingness to relocate to the USA to work as a registered nurse in a US hospital or long-term care facilityA Pathway to your Green Card Permanent Residency VisaConexus Medstaff specialize in recruiting and placing international registered nurses to practice in hospitals and long term care facilities in the USA. We sponsor all of our registered nurses on their working visa and help them obtain their Green Card EB-3 visa, so that they can live and work in the USA indefinitely even after they have completed their assignment with us. There is currently a shortage of nurses in the USA, this means that now is the perfect time to a nursing opportunity in America with great benefits. Conexus Medstaff are looking for international registered nurses who are interested in working as a registered nurse in the USA in one of our USA client hospitals or long-term care healthcare facilities.Job OverviewThe Registered Nurse is accountable for interpreting the plan of care, assessment of patients, clinical decision-making regarding nursing care, assuring nursing care is provided in a safe and competent manner, providing individualized nursing care, and evaluating nursing care for groups of patients.Responsibilities & Duties· Fully assess patients including consistent monitoring of vitals, pain levels, wound recovery, etc.· Advocate for patients to meet needs essential for wellness· Interpret plan of care· Consistently document for hospital standards utilizing multiple platforms (EMR)· Educate patients, families, community in health and wellnessJob Type: ContractSalary: AED165,300.00 to AED220,400.00 /yearExperience:acute care: 3 years (Required)Education:Bachelor's (Required)License:NCLEX (Required)Language:English and currently in acute care position (Required)