Frontline Customer Reception Host - Toyota Al Futtaim - Duba... - Al-Futtaim-Dubai
Dubai -No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day. As a humble family business that started on the banks of the Dubai - Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us. Come join us to live well, work better, and be the best. Frontline Customer Reception Host - Toyota Al Futtaim - Dubai - - Band C To provide full support to all customers visiting Al Futtaim Motors. To be the first point of contact to welcome and identify customers’ needs. Ensure customers are given the Worlds Warmest Welcome when entering the branch. To guarantee 100% Score in the performance indicators. Establish the reason for customer visit and direct to appropriate department ensuring the customer needs have been met which in turn will guarantee 100% score in performance indicators Responsible to ensure all customers with appointments are directed to the correct Service Advisor. The aim is to give a smooth transition from entering the branch to introduction to Service Advisor in turn making sure the customer receives a professional service. Ensure all customers receive a warm send off on exiting the branch. The aim is to make our customer feel acknowledged and to show that we care. Raise customer complaints and escalation to the Reception Manager in a timely manner to ensure customer receives complete solution to his problems/concerns. Ensuring all incoming phone calls are answered, appointments are scheduled/rescheduled based on customers by coordinating with Customer Engagement Contact Centre. Requirements: 2 -3 years frontline customer service / reception experience - ideally within a service centre or automotive environment We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
A/C Technician/ Electrician - Confidential-Dubai
Dubai -We are looking for Ac Technician/Electrician with experience in maintenance company (or) facilities management.1. Hindi Speaking2. Carry out repair and routine maintenance duties on equipment.3. Must have 2-3 yrs experience in chilled water.4. Clean air conditioner drain pans and filters.5. Repair and replace equipment, electrical wiring, and plumbing works.Job Type: Full-timeExperience:Electrician: 3 years (Required)AC Technician: 3 years (Required)Location:Dubai - (Required)Language:English (Required)Hindi (Required)
Job Controller, Auto Mechanic, Electrician, Painter, Denter - Auto Service L.L.-Sharjah
SharjahA reputable Auto Service Company established since 2012 are looking for staffs filling the positions of Job Controller, Auto Mechanic, Auto Electrician,Auto Painter, Auto Denter.Applicants who met every designation's application are very much welcome to apply.JOB CONTROLLERWe are looking for an experienced Job Controller for an Auto Maintenance Center Company located in Sharjah UAE.The job holder of this position is solely responsibility for recovering resources used to repair a vehicle is the link between customer facing staff and the workshop. A controller must pre-advise any changes that affect a vehicle under his control and be able to give progress information on each vehicle on demand while scheduling work to meet promised delivery times. And directly report to the managerQualificationCandidates should have previous /current experience within reputable workshop in UAE minimum 5 years.Candidates must have completed basic education Qualification in Mechanical Engineering Good level of computer skills Excel and Word.Candidates must excellent communication skills to communicate with every client.Candidates must excellent in planning, organization skills, and analytical to handle and supervise the workshop and employees.Job DescriptionTechnically competent to understand the customer needs and requirements mentioned on the repair Orders.Able to provide detailed explanation on jobs to be carried out on vehicle to the technician.Assign orders / jobs to available technicians as per the skill metrics / training certification.Assign repair order / jobs to achieve promised times. Notify service advisors / reception supervisor to revise promised delivery times where inaccurate, additional work authorized, parts delay, technical difficulties and ensure promised delivery time are met.Assign and follow up sublet jobs on the repair orders.Monitor technician planning board and daily schedules as per monthly roster.Follow Job Progress Control Board SOP to ensure chips visualize the progress, workshop capacity, pending orders, job stoppage.Monitor technician performance to meet set target of utilization, productive efficiency, and overall productivity.Monitor standard operation manual flat rates usage for every job, provide feedback if the same is not available / missing for possible update in system (SAP).Monitor tools, equipment’s and consumables in the workshop are in proper use before and after the work.Provide weekly and monthly report to the General Manager.AUTO MECHANICWe are looking for a skilled Auto Mechanic to maintain and repair vehicles. That will be responsible for troubleshooting issues and fixing them aiming to maximum reliability and functionality.An excellent auto mechanic with an excellent good eye-hand coordination and manual dexterity. They are well-versed in complex mechanical or electronical systems of vehicles and have excellent problem-solving abilitiesQualificationCandidates should have previous/current experience within a reputable workshop in UAE for minimum 5 years.Candidates must have the strong knowledge and experience of working in European & American Vehicles.Candidates must have proven experience as auto mechanic.Candidates must have excellent knowledge of mechanical, electrical and electronic components of vehiclesCandidates must have an excellent working knowledge of vehicle diagnostic systems and methodsCandidates must have a strong ability to handle various tools (e.g. pliers) and heavy equipment (e.g. lift)Candidates must have willingness to observe all safety precautions for protections against accidents, dangerous fluids, chemicals etc.Candidates must excellent physical conditionJob DescriptionInspect vehicle engine and mechanical/electrical components to diagnose issues accuratelyInspect vehicle computer and electronic systems to repair, maintain and upgradeConduct routine maintenance work (replacing fluids, lubricating parts etc.) aiming to vehicle functionality and longevitySchedule future maintenance sessions and advise motorists on good vehicle useRepair or replace broken or dysfunctional parts and fix issues (e.g. leaks)Provide accurate estimates (cost, time, effort) for a repair or maintenance jobKeep logs on work and issuesMaintain equipment and tools in good conditionAUTO ELECTRICIAN We are looking for Auto Electrician, with excellent knowledge and experience of working in European & American Vehicles.QualificationsCandidates should have previous/current experience within a reputable workshop in UAE for minimum 5 years.Trouble shooting on Multi brand Mainly on Latest European Vehicles ROLLS ROYCE, PORSCHE, BMW, MERCEDES, AUDI, VW LEXUS, & all other kind of cars and American & Japanese vehicles for all types of Electrical faults, Electronic and A.C. faults.Candidates must be capable of having Electrical wiring diagram knowledge with electrical continuity check in each electrical, electronic and A. C. wiring system components and with control units for diagnosing fault on the latest cars with minimum 10 years’ experience in the General Multi cars repairing workshop.Candidates must be capable of having multi type repairing talent also & experience instead of replacement wherever possible.Candidates should have a strong knowledge to dismantle and assemble electrical and electronic system in motor vehicles.Candidates with Auto Electrical Diploma or ITI or vocational courseCandidates should have analytical thinking skill to be able to solve all complex problems that that are met at workJob DescriptionPerformingelectronic diagnostics on cars and other vehicles to identify faultsRepairing electrical and electronic faults in cars and motor vehicles, replacing damaged/faulty parts where necessaryPerforming checks and tests to verify the success of repair workAssembling and installing electrical and electronic systems in motor vehiclesPerforming routine revision and maintenance on motor vehiclesAUTO PAINTERWe are looking for Auto Painter, with minimum 5 years of experience working in European & American Vehicles in UAE .QualificationCandidates should have previous/current experience within a reputable workshop in UAE for minimum 5 years.Job DescriptionMatch required colors with available ones and ensure that they are procured in a timely fashionMix colors to create required hues in the event of unavailability of the ones requested by customersAppropriately mix thinners with paints to come up with required consistencyAscertain that all tools such as sprayers, brushes and buffers are available prior to the start of a paint jobClean surfaces to be painted and apply color coats using brushes and sprayersAscertain that each coat of paint is completely dried before applying the next onePerform buffing and finishing duties at the end of each paint jobCheck finished paint jobs to ensure that it is done according to quality standardsAUTO DENTERWe are looking for Auto Denter, with minimum 5 years of experience of working in European and American Vehicles with Car O liner and Cellete Bench Work.QualificationCandidates should have previous/current experience within a reputable workshop in UAE for minimum 5 years.Job DescriptionAble to ensure that all auto denting job are carried out as per the requirements and in line with the quality standards.Able to repairs damage to metal body work on vehicles and forms replacement vehicle panels.Able to remove damaged panels and parts, or removes upholstery and accessories to gain access.To straighten damaged vehicles and parts using mechanical and hydraulic equipment.To repairs panels by welding on new sections.To be able to use MIG, spot and oxy weld; will use a hammer & dolly flipper to press metal.To inform the Supervisor for any additional work required other than as mentioned on the job card based on the condition of the fleet.To inform the Supervisor for any delay in the work where EDR cannot be met in order to enable him to update the EDR if required any other jobs assigned by the line Supervisor / Senior Service Manager.Repairing vehicles in accordance with dealer/distributor standards, within flat rateAdvising foreman/supervisor prior to fitting any major body parts for servicing/repairObtaining technical information from the Body Shop Foreman on problem jobsEnsuring time started and completed are entered on Repair OrderPossessing a complete set of tools, as per distributor requirements, and maintaining in good working orderPlacing all replaced body parts in proper location and disposing all waste materials appropriately.Job Type: Full-timeExperience:Automotive Technician: 5 years (Required)