Senior Account Manger - Global Liquidity and Cash Management... - -Dubai
Dubai -Job Title Senior Account Manger - Global Liquidity and Cash Management (UAE Nationals Only) About HSBC HSBC is one of the world’s leading international banks, with a network covering 67 countries and territories. Our global reach means we offer many ways for you to develop your career. We offer an inclusive, values-led culture, tailored learning and development programmes and competitive benefits. We have roles in retail, commercial, investment and private banking and a range of operational and functional teams. Role Overview The job holder is the focal point of contact for relationship enhancement of GLCM Top Tier customers. These customers are the top 100 to GBM, CMB and BBU customers that generate the most GLCM income to the Bank. The cash management solutions of such customers cover multiple geographies and are complex. They require responsive and well-orchestrated regional Client Service proposition from GLCM. Provides regional and domestic client service proposition to customers. Ensures client satisfaction. Leads and works with other areas of the Bank on the crafting and provision of service. Cross sells products and delivers service solutions that meet customers’ needs. Obtains feedback from customers on service improvement and for external polls and internal surveys. Enhances customer relationship by working closely with RMs in managing client expectation, conducting annual account planning and service reviews with customers (consistent with GLCM Target Operating Model) and ensure maintenance / increase of GLCM wallet share. Duties & Responsibilities Provides regional and domestic client service; manages and grows the cash management relationships; ensures client satisfaction and acts as primary contact of GLCM to customers. Leads and works with other areas of the Bank on the crafting and provision of service. Facilitate discussions externally with clients at senior levels and internally in the bank with Treasury, IT, and NSC for payment processing and query resolution and fixing recurring issues Maximizes GLCM revenue by account planning, cross selling, deepening wallet share and increasing stickiness Qualifications Experience & Qualifications University degree and relevant professional qualifications (Cert ICM / CTP). Proven track record in Client Services. Cash management experience adds value to the role, Excellent knowledge and direct experience of service provision and how customer service impacts client perception. Experience and understanding of managing diverse, cross-functional teams, Able to lead people and connect at all levels of the organisation: can-do attitude Excellent communicator Diligent, not afraid to get into the detail Self-starter, highly motivated and determined Client Centric orientation Business Area Global Liquidity & Cash Management (GLCM) is a specialism within the Commercial Banking (CMB) function and gives businesses greater control over their cash and collections, and helps them to manage their liquidity efficiently. Our e-banking platforms enable customers to make seamless payments between countries and currencies CMB: Commercial Banking serves millions of businesses, from small enterprises and mid-market companies to large multinationals, in developed and faster-growing markets around the world. We provide the services and expertise that businesses need to thrive. Commercial Banking has a network that covers three-quarters of global trade flows. We provide businesses with banking services in their home markets and overseas. These include trade and receivables finance, payments and cash management, multi-currency accounts, commercial cards, overdrafts, working capital finance, insurance, term loans and syndicated, leveraged, acquisition and project finance. For more information visit http://www.hsbc.com/careers/explore-our-business Why HSBC? We put diversity at the heart of our business and we take our responsibility to develop our talent seriously. Joining HSBC will give you the chance to work in a collegiate, supportive and inclusive environment in which we seek to develop and promote people based on merit. We will provide you with tailored training and support to help you identify and follow your chosen career path, as well as access to a range of market-competitive benefits What to expect at HSBC The chance to realise your ambitions Globally connected careers A strong emphasis on values Learning and development opportunities An inclusive, meritocratic culture Market-competitive benefits Global Careers Opportunities Visit our Global Careers site where you can explore our business, meet our people and find useful application hints and tips http://www.hsbc.com/careers "Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets"
Assistant DPA - Massi Shipping LLC-Dubai
Dubai -AED5,000 - AED6,000 a monthMaintain all Technical Documents of the vessel: Flag Certificate, Class Certificate, Seafarer's Certificate, Insurance Certificate.Make sure that vessel complies with SOLAS, MARPOL, IMO, ISM, Flag, ClassJob Type: Full-timeSalary: AED5,000.00 to AED6,000.00 /monthExperience:ship management: 3 years (Preferred)
Education:Bachelor's (Preferred)
Location:Dubai - (Preferred)
SAP Migration Project Manager - -Dubai
Dubai -ContractSAP Migration Project Manager, Dubai -, 12 Months, Construction, Real Estate, Negotiable Tax Free Salary, Urgent My client is a multi billion dollar turnover, multi industry organisation with offices throughout the Middle East and the rest of the World. They are looking for an SAP Migration Project Manager with experience of at least 2 or 3 SAP Migrations, ideally within the Construction or Real Estate Industry but this is not completely essential. SAP Migration Change Impact assessments for all in scope processes, which details: People changes by process – i.e. tasks performed by new teams or tasks taken away Process changes – i.e. activities are being removed or done in a different way Technology changes Creation of a Business Readiness Implementation plan High level Change Management plan, including high level training needs analysis Key skills and background: You must have worked on at least 2 or 3 end to end SAP Migrations as the Project Manager The person needs to be a strong communicator and facilitator, with an eye for detail and can hit the ground running. Also very important is that the individual have got A firm understanding of how SAP systems work, including data Preference is someone with a background in SAP Migrations that have worked across third party vendors and internal teams globally. Leader of teams and resources, can influence challenging stakeholder landscape Workshop preparation and facilitation SAP business process re-engineering experience Project & Change Management experience Essential to be a PMP Certified Project Manager and have at least 10 years of Project Management within SAP What you'll get in return In return you will recieve a competitive salary, a 2 year full employment visa, monthly salary, medical insurance and the opportunity to progress within the organisation into a longer term role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1017887