Assistant Manager - Retail - -Dubai
Dubai -Play Your Part The Assistant Manager - Retail will lead the Retail department team and concession partners. The role is to achieve set targets in revenue, profit and spend per guest. Health and safety and guest satisfaction KPIs are also a key priority. Main Responsibilities: The development and delivery of the Retail strategy in conjunction with the Head of Commercial. To deliver budgeted spend per guest and best in class merchandise and operational standards. To ensure full compliance with Trading Standards. Compliance with all Retail pricing legislation laws. To drive the team and be focused on exceptional guest experience achieving all KPI targets. To achieve the Retail budget revenue and profit target. Applying high- street marketing approaches (within the context of the LEGOLAND brand) to ensure revenue maximization and robust cost management systems to convert to profit. To fulfil shifts as required during a 7 day trading week, involving weekend and Public Holiday commitment. As a key member of the Departmental Management Team participate in and drive the strategic direction of the business and the five-year plan. Business Impact/Results Annually work with the head of retail in setting budgets for the stores and partners incorporating the Resort strategies and delivered in line with finance dept timetable expectations Manage the units against this budget, applying management processes to pro-actively adjust cost performance in light of revenue projections to manage profit. Create clear lines of budget responsibility for each supervisor and ensure budget holders are suitably trained to manage these responsibilities. Measure and maintain high operational standards on a daily basis, by taking appropriate action to rectify identified poor standards. Perform shifts as as required and as a senior Department Manager at weekends ensure that the daily operation of the park is geared to meet the guests and employees needs. Review store layouts and visual merchandising techniques to ensure they are at a high standard and that layouts reflect current trading/ weather conditions Creativity Continue to aid development of brand values. Work closely with the Head of Retail and Buying Manager to ensure all Retail products are selected for the coming season are as per group strategy and that they reflect our core market / age profile. Communication Manage and oversee the day to day operational challenges within the units through a strong and empowered management competency level, commitment, drive, energy and postive approach. Hold regular operational measurement and action review meetings with the team. Measure and maintain high operational standards on a daily basis, taking appropriate action to rectify identified poor standards. Forge close communication with the Buying Office and Retail central support teams accurately review sales, understand current consumer trends / Profit per Guest. Decision Making & Autonomy Responsibility for the units on site and be accountable for the development of the look and feel so that it is consistent with the brand standards. Ensure the units in conjunction with the Head of Retail have a clear and logical strategy, updated annually and aligned behind the brand and strategy Applied Knowledge & Specialist Skills Apply latest high street / industry standards to ensure the products we sell are appealing in the context of the external marketplace. Work closely with Marketing team to ensure we are adhering to brand standards on signage and products Work as part of cross-Group Retail as required, assisting in new projects as required. Managing Resources Develop the team through regular performance reviews, action planning, and encouragement and on the job coaching. Ensures employee development initiatives are in place and that these are regularly monitored. Ensure all employees in the department have objectives and appraisals completed annually in line with the Merlin way. Develop a succession plan for the department working with HR to identify training and development needs. Support the Talent Management and Personal Development Plan programmes. Drive customer service training instilling a best practice culture amongst employees ensuring employees are accountable for their actions. Ensure training programmes result in sustained improvement in service and operational standards working with the park Training & Development team. Improve staff survey scores where possible on employee satisfaction, leadership capabilities, understanding of job and responsibility, teamwork and working environment. Complexity & Problem Solving With the Head of Commercial align the Retail strategic plan and in conjunction with the group teams, create a long term development plan for the commercial function, incorporating sales trends and expectations, customer feedback and relevant financial return expectations. Build promotion plan to ensure sales are maximized through the Retail operation. Health & Safety: Managers/Supervisors are responsible for all aspects of Health, Safety & Security within their department, in line with the Group Policy (HS001). In particular, they must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees under their management are aware of the Group Health, Safety and Security Policy and their obligations under it. They must ensure that safe working practices are monitored, and that risk assessments and procedures are reviewed regularly. Where incidents do occur, they must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated. Are You a Star? In order to be qualified for this role you should possess the below criteria: Bachelor’s degree in a related field or equivalent experience required. 2 – 4 years of successful retail experience in a similar position Experience managing a team of direct reports with a proven track record of motivating a team to provide an outstanding experience The Best Part of The Story We offer a competitive salary and benefits package which includes; housing allowance, comprehensive medical coverage, life and accident insurance and other generous allowances. We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company.
Medical insurance coordinator - Sulukeyat Learning Difficulties Center-Al Barsha
Al BarshaResponsibilities: Listing Sulukeyat in insurance companies networks, and submit required documentsCoordinating, communicating and networking between insurance companies regarding eligibility, payments, and approvals.Coordinate between the organization, insurance networks, clients and medical professionals regarding the status and eligibility for coverage for all relevant claims.Responsible for filing and tracking insurance claimsReviews insurance claims to make sure that billing requirements are met, update accounts as necessary, answers inquiries and make recommendations for resolution.Communicate with insurance companies for updates on new policies and their coverageNetwork and communicate with insurance companies to list the organization as a providerRequirements: UAE experience is a mustAt least 4 of experience in Insurance and dealing with insurance companies (listing providers in networks)Familiar with standard concepts, practices, and procedures in Medical InsuranceExcellent written and verbal communication skillsExcellent level of spoken EnglishKnowledge of Arabic is a plusJob Type: Full-time
Commercial Director - Middle East - FDB First Databank-Dubai
Dubai -Full-time, PermanentUAE (with travel across the Middle East) About Us FDB (First Databank) is the leading provider of drug knowledge that helps healthcare professionals make precise decisions. With thousands of customers worldwide and four decades of experience, FDB enables our developer partners to deliver actionable solutions that help improve patient safety, quality, and healthcare outcomes. We are currently looking for a Commercial Director to join our senior team in Dubai - and take ownership of our commercial relationships in the Middle East. The Benefits Competitive salary dependent on experience Annual bonus scheme 25 days’ holiday per annum plus statutory holidays Flexible option to purchase up to five additional days’ holiday Life assurance, health cash-back scheme and pension Permanent health insurance If you are a high calibre sales professional from a healthcare background, this is a superb opportunity to play a fundamental role in the ongoing success of a pioneering business. It is an exciting time to join our team, as the decision support market is one of the fastest growing sectors within healthcare and a prime investment area for FDB. As a member of our senior team in Dubai -, you will be well-positioned to make a lasting impact on our organisation by taking ownership of key customer relationships. The Role As the Commercial Director, you will maximise the acquisition and retention of FDB customers in the Middle East. Collaborating with our UK-based Marketing, Product Development and Account Management teams, you will cultivate and develop strong relationships with strategic customers and partners to drive revenue and grow income. Additionally, you will: Deliver an excellent service to key decision-makers within care providers, as well as local technology/commercial partners Create robust commercial propositions which are profitable to FDB and deliver value to customers Help to develop a marketing toolkit and collateral to support sales activities Create and maintain new sales and existing revenue forecasts About You To join us as our Commercial Director, you will need: Sales experience within the healthcare sector, ideally including selling complex solution-based propositions Fluency in Arabic and English, both written and verbal The ability to lead on tender and contract development To be a confident negotiator with strong commercial acumen The willingness to frequently travel across the Middle East A degree level qualification in a life science or commercial subject We would like to hear from you if you have worked as a Head of Sales, Sales Director, Senior Commercial Manager, Business Development Director, Head of Business Development, or Senior Sales Manager. Webrecruit and FDB are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you are seeking your next challenge as our Commercial Director, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.