Projects Manager ( Buildings) - Private Company-Dubai
Dubai - Projects Manager ( Buildings) Location: Dubai - Posted: 12 August, 2017 The successful candidate should have a minimum of 10-15 years experience in construction industry. Managing and coordinating all necessary project resources and documentation throughout the entire project life cycle .This includes the maintenance of budget and schedule, and the management and administration of all contractual requirements, agreements with trade partners, purchase orders, meeting minutes and shop drawing logs. This individual also manages risk, insurances, general work performance and quality, and overall team progress against the project plan through consistent communication and collaboration with the owner and project team members. Excellent business judgment demonstrated by consistently achieving profitability objectives and strong project close-outs with client and subcontractor relationships in good standing. Team leader with excellent diplomatic and communication skills, able to handle and resolve conflicts effectively in a firm but fair manner . Building Construction experience. How to Apply? Please send an email to [email protected]
Premier Service Manager - UAE Nationals Only - HSBC-Dubai
Dubai -UAE Nationals Only Premier Service Manager Bur Dubai -, UAE About HSBC HSBC is one of the world’s leading banks, with a network covering 67 countries and territories. Our global reach means we offer many ways for you to develop your career. We offer an inclusive, values-led culture, tailored learning and development programmes and competitive benefits. We have roles in retail, commercial, investment and private banking and a range of operational and functional teams. Role Overview To assist in the development and growth of long-term Premier customer relationships by delivering outstanding service while managing queries, complaints and transactional support in a timely and efficient way. Identify Premier customer needs and maximize Wealth sales opportunities in the branch environment. Develop and grow valuable long term relationships with Premier Relationship Managers. Maximize time available for Wealth Premier Relationship Managers to complete more 'value added' sales activities by managing inbound customer queries, complaints and provide transaction support, working with the Premier Support Centre where appropriate. Drive customer enquiries to most efficient and effective channel(s) and provide one-stop resolution to Premier customer enquiries wherever possible. Effectively correspond with fund Providers & other Wealth and operational teams on customer queries in order to maintain customer services SLAs (Service level agreement). Ensure that Wealth Management sales are booked within the scales laid by Middle East Wealth Management standards and SLAs Duties & Responsibilities Impact on the business Increase efficiencies and reduce customer delays, and actively participate in improving customer service. Arrange and coordinate Premier Customer meetings with Wealth PRMs Support Wealth PRMs and Wealth Sales Managers by managing administration of wealth Management documentation for all assigned Premier Customers Ensure that all appropriate Wealth product and marketing materials are displayed in the branch and are delivered to Premier customers Minimize all discrepancies on customer applications/ documents Build strong customer relationships and provide efficient and high quality service Ensure telephone manners are both professional and courteous and convey messages accurately Own all Premier walk-in customer contacts and direct them as appropriate or resolve questions independently Identify, contact and schedule customers suitable for a Premier Annual Review Drive Premier customers to the Premier Support Centre for support 24/7 for all types of service needs Leadership & Teamwork Work with other Premier Services Managers to ensure a consistent approach and Ensure that business risks are managed and operational procedures comply with Group and regulatory standards and guidelines Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets Qualifications Experience & Qualifications Preferably previous experience in Premier Wealth Management sales & service Knowledge of core products, account opening systems and Customer Relationship Management system Knowledge of operational procedures related to the sale of insurance and investment products at HSBC Money Laundering Awareness Knowledge of Regulatory and compliance issues as required locally Comprehensive understanding of the Premier proposition and products, along with the ability to communicate these effectively to customers Skills Excellent interpersonal and customer service skills, including strong telephone skills Excellent communication skills in English (Oral & written) Excellent planning and organizational skills and computer literacy • Strong decision making skills and proven ability to manage own time A self-starter who is able to work under minimal supervision and takes initiatives in dealing with day-to-day challenges and issues Ability to manage and support Premier customer contact activity Business Area Retail Banking and Wealth Management (RBWM) serves more than 50 million customers worldwide. Our employees help customers to manage their day-to-day finances and save for the future. We offer career opportunities ranging from customer service and relationship management jobs in branches to roles in product development, sales, strategy, asset management and insurance. There are many career opportunities in Retail Banking and Wealth Management, from customer service and relationship management jobs in branches to roles in product development, sales, strategy, asset management and insurance. Generalist, specialist and managerial roles are available at all levels. For more information visit http://www.hsbc.com/careers/explore-our-business Why HSBC? We put diversity at the heart of our business and we take our responsibility to develop our talent seriously. Joining HSBC will give you the chance to work in a collegiate, supportive and inclusive environment in which we seek to develop and promote people based on merit. We will provide you with tailored training and support to help you identify and follow your chosen career path, as well as access to a range of market-competitive benefits. What to expect at HSBC The chance to realise your ambitions Globally connected careers A strong emphasis on values Learning and development opportunities An inclusive, meritocratic culture Market-competitive benefits Global Careers Opportunities Visit our Global Careers site where you can explore our business, meet our people and find useful application hints and tips http://www.hsbc.com/careers
SALES EXECUTIVE - Guesta Holiday Homes-Dubai
Dubai -Employment Type: Full time. 5/2 work schedule. We believe in offering an outstanding service to our clients 7 days a week, therefore you may be expected to work on a weekend (distantly/out of office).Objective: Acquisition of new properties for Company portfolio through research, lead generation, negotiation and contract closure. Ensuring highest level of customer experience, promoting Company as a brand.Key Responsibilities: * Liaise with marketing team to develop sales strategies and content.* Categorize leads and maintain CRM.* Advise potential clients on the services offered by Company, its unique selling points and advantages, taking into consideration main triggers.* Work with objections effectively.* Prepare and close contracts.* Prepare reports.Skills and qualities: Graduate diploma.Tolerance to stress. Multitask and systematic person.Analytical skills to grow profitable supply.Self-organization, time management, team player.Strong communication and interpersonal skills: in person, on the phone and written.Driving license valid in UAE.Languages: Fluent English is a MUST. Other languages is an advantage.Work Experience: A minimum of two-year sales experience in real estate or holiday homes is a MUST.Compensation: Subject to interview and experience. Fixed salary + performance based monthly bonus. Visa, Insurance.Benefits: Growth opportunities.Job Type: Full-timeExperience:sales: 2 years (Required)Location:Dubai - (Required)License:Driver's License (Required)Language:Advanced / Native English (Required)