Guest Service Agent - -Dubai
Dubai -PRIMARY OBJECTIVE OF POSITIONTo increase customer satisfaction by providing efficient, prompt trouble-free and courteous Front Office service-connected with arriving, and in- house guests, in line with the hotel's guidelines, and Atana Hotel corporate guidelines and service concepts.TASKS, DUTIES, AND RESPONSIBILITIES PROVIDE THE HIGHEST STANDARD OF SERVICE TO GUESTS· Is available to register, process, and greet customers promptly· Checks the daily arrival list· Welcomes customers to the hotel Respond to customer requests for information about the hotel and its surroundings· Arranges for special services requested by the customer Stays current with developments in the hotel by reviewing the communication log sheet each shift; updates log sheet for next shift Arranges fulfillment of customer services by working with Bell staff, Housekeeping, Reservations and Room Service· Allocates rooms and issues appropriate keys Follows- up· Verifies arrivals by updating registration cards in regards to the spelling of the guest's name, address, and method of payment Changes room rates and guest rooms if approved by Front Office Manager· Handles incoming guest room reservations Handles reservations for guests with rental cars, restaurants, etc.· Is aware, at all times, of current room status and room availability· Is fully aware of Atana Hotel service concepts· Is fully aware of, and knows how to handle, all current and future hotel promotions· Utilizes yield management to maximize room revenue· Increases hotel revenue by promoting food and beverage alternatives within the hotel Knows the names of key people within Atana Hotel Minimizes loss of revenue by adhering to all established credit procedures.· Ensures all guests establish credit upon check-in.· Monitors customer accounts to ensure adherence to hotel credit limits by completing high balance reports and verifies accuracy of registration information· Improves timeliness of cash flow by adhering to established credit and inventory control procedures Receive proper approval codes for cash and credit card paying customers· Identifies and records special billing instructions and notifies accounting and AFOM & FOM Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adhere to hotel policies regarding the use of cash, banks Communicate effectively with guests, colleagues, and supervisors· Demonstrates teamwork by cooperating and assisting colleagues as needed Handles difficult situations· Effectively Communicates open and closed dates, availability, and condition of rooms to the AFOM & FOM. Keeps effective key control· Ensures that guest mail and messages are delivered promptly· Demonstrates a working knowledge of all services and facilities of the hotel, handle all guest comments and complaints; and notifies AFOM & FOM immediately for appropriate follow- up.KNOWLEDGE OF FRONT OFFICE TECHNOLOGY · Is fully conversant with the hotel reservation system· Is able to operate the switchboard, telefax, key equipment, credit card machines and printers, hotel alarm systems, CID system and other Front Office equipment.SECURITY, HEALTH AND SAFETY · Ensures that own cash is secure at all times· Ensures all discrepancies in own cash are declared to the AFOM or FOM and FC Controller· Ensures that guest details are not disclosed.· Maintains high confidentiality in regards to guest privacy· Reports any suspicious behavior of guests and staff to the AFOM or FOM, and Security.· Notifies the AFOM, FOM and Executive Housekeeper regarding lost and found objects.· Ensures that all potential and real hazards are reported appropriately immediately.· Fully understand the hotel's fire, emergency, and bomb procedures.· Follows emergency procedures to provide for the security and safety of guests and employees.· Works in a safe manner that does not harm or injure self or others Supports a safe hotel by applying hotel regulations, and adhering to existing laws and regulations.· Anticipates possible and probable hazards and conditions and notifies the Assistant Front Office Manager· Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct.MISCELLANEOUS · Attends meetings and training required by AFOM and the FOM· Accepts flexible work schedule necessary for uninterrupted service to hotel guests· Maintains own working area, and materials clean, tidy and in good shape; reports defective materials and equipment to the AFOM & FOM· Continuously seeks to endeavor professionalism in own job function knows:1. Hotel fire, bomb, and emergency procedures2. Hotel health and safety policies and procedures3. Hotel facilities and nearby sights of interest and importance (i. e. hospitals, stations, tourist sights)4. Hotel and corporate marketing and promotional programs - Corporate clients and clients generating high business volume.Job Type: Full-timeExperience:Hotel: 1 year (Preferred)
hospitality: 1 year (Preferred)
Location:Dubai - (Preferred)
Senior Accounting Specialist - Talent Urban-Dubai
Dubai -Senior Accounting Specialist Job Opening. Currently we are looking for Senior Accounting Specialist for our company. location Dubai -. Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview. Job Duties : Responsible for the efficient management of the General Ledger section Analyze Monthly expense variance and Reconcile Balance sheet accounts Maintain detailed schedule of all balance sheet accounts Performing the month end and year end closing process Generate financial statements and footnotes to the financial statements Prepare for the audit work on assigned areas of responsibility Develop, implement and maintain systems, procedures and policies on General ledger Perform Additional duties assigned time to time to support the business. Qualifications and requirements : Min 12 + experience of accounting experience in Accounts Payable & General Ledger Min 5+ of accounting experience in Hospital / Healthcare Proven experience of General Ledger in Oracle EBS R12 and closing of books of accounts Experience in working with internationally accepted accounting principles. Handling Routine Payable work thereby ensure the smooth running of the AP section Ensure booking of all external invoices and internal expense claims reimbursement Responsible for the efficient management of the purchase ledger Performing the month end closing process and reconciliation of the ledgers Maintain excellent working relationship with external supplier and internal client Ad-hoc duties to support the business.
Indian Male Nurse - -Dubai
Dubai -Requirements:Male Staff Nurseregistered nurse2 years recent hospital experience (Medical- Surgical, ICU) or in other Home CareAttested DiplomaAllocated in Dubai -Available for Immediate startJob Type: Full-timeExperience:nursing: 2 years (Preferred)
Location:Dubai - (Preferred)
License:Registered Nurse (RN) (Preferred)