Sales Executive - TWINWALLS LLC-Dubai
Medical Insurance - Provided by the company.Minimum 3 years Sales Experience in UAE.Having driver license is required.Salary - AED 4,000 + commission.
Office Secretary / Administrator - iCare Logistics-Dubai
Dubai -Managing the VP’s calendar to maximize efficiency, prioritizing appointments and screening phone calls and drop-in visitors. Manages and carries out general administrative support to the VP, including but not limited to the handling of day-to-day queries, ensuring emails are reviewed for importance bringing to VP’s attention those matters requiring his attention, preparing and filing responses as required. Assist The Apartments, Asset Management and Asset & Investment Management whenever required on all administrative tasks, by drafting memos, official letters, department objectives, SOP revisions, business cases, online purchase requests and legal instructions submission as and when required. Scrutinize invoices, memos, contracts, purchase requisitions, reimbursement, quotations and any other approvals submitted to the VP’s office, which should be in line as per approved budget or company policy and guidelines. Timely ordering and monitoring of equipment and stationery, managing office space requirements and renewal, handling of office petty cash, insurance claims processing, courier services arrangement, promoting communication within the department and monitoring correspondence (i.e. Memos, CEO and BOD approvals, etc.).
Service Account Manager - Bupa Global-Dubai
Dubai -Job Introduction Through in-bound and out-bound account management calls, proactively build and maintain the relationship between Bupa Global and the Group Secretary/Intermediary, providing a dedicated and specialist service to groups assigned to the portfolio Your individual performance will be a key contribution to the department achieving all targets for quality, productivity, compliance and regulation. You will be a customer service champion, putting the customer at the centre of everything you do and putting forward ideas for the continual improvement of the customer experience Main Responsibilities To respond to all incoming enquiries from Group Secretaries/ intermediaries and also undertake proactive outbound calling, to include service calls and loyalty calls. Work closely with Global Sales, Service Specialists, and Claims to ensure a smooth customer journey Team members will be actively involved in the annual group renewal process making sure everything has been done according to the agreement with the client Build strong relationships and work closely with internal departments to support the resolution of queries and escalations raised by the Group Secretary/Intermediary To deliver and support a bespoke and robust implementation process based on customer requirements. In order to resolve queries, the team member will be required to liaise negotiate and co-ordinate with other teams to ensure customer focused action The team member will be expected to establish and develop effective relationships by managing a regional portfolio of business customers Take responsibility for ensuring that the computer records reflect up to date communications with the member so that enquiries can be dealt with quickly and efficiently Achieve customer-focused decision-making using judgement skills and utilising agreed authority levels Team members will participate in client visits, and potential client visits, in order to promote the service the team provides Provide the necessary support to our clients training them when needed in issues such as: Explaining documentation, use of web-sites and claiming processes Reduce the administrative workload for the client when one of our members is going through traumatic experience in relation to their health Good numeracy skills in order to work out group billing or commissions require, similar to an accounting skill. Pro-actively encourage and promote the use of our websites The Ideal Candidate Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management. A track record of achieving and exceeding productivity and quality targets Ability to deal well with people from various different backgrounds/cultures Ability to work to targets under pressure Ability to work well alone, as well as part of a team Ability to be empathetic but maintain professional attitude. Ability to travel outside of Egypt for training purposes. Experience of managing your own portfolio Experience in building a good inter-departmental knowledge. Experience of working with intermediaries in any industry desirable but not essential The job-holder should have experience of working in a highly pressurised office environment To have a good geographical and cultural knowledge and appreciation of differing time zone About The Company Bupa’s purpose is longer, healthier, happier lives. As a leading global health and care company, we offer health insurance, medical subscription and other health and care funding products; we run care homes, retirement and care villages, primary care, diagnostic and wellness centres, hospitals and dental clinics. We also provide workplace health services, home healthcare, health assessments and long-term condition management services. We have 32M customers globally. With no shareholders, we invest our profits to provide more and better healthcare and fulfil our purpose. We employ 79,000 people, principally in the UK, Australia, Spain, Poland, New Zealand and Chile, as well as Saudi Arabia, Hong Kong, India, and the USA. We have grown significantly, particularly through 2013 to 2015, when we accelerated execution of our strategic vision. We are similar in revenue and profit to Marks & Spencer, and larger than Heinz in revenue. Because Bupa does not have shareholders it does not have a listing, but if it did it would be in the FTSE 100. Bupa is not a mutual or a charity but a company limited by guarantee that seeks to maximise its profits in order to fulfil its purpose. With customers in virtually every country in the world and 70% of its revenues now generated outside the UK, Bupa is a truly international organisation. Bupa's Strategic Framework Our strategy has three pillars: Customers, People, Performance. It puts our customers front and centre in the context of today’s digital age. As a service organisation, everything we do for our customers relies on our people and partners, so being a place where people love to work is critical to our success. This, combined with disciplined risk and capital management, is how we will deliver strong and sustainable performance. We are looking for individuals who share in our values and this strategy, and are capable of delivering outstanding results for the business. Bupa Global Bupa Global provides products and services worldwide to people who want access to premium health and care at home or as they study, live, travel or work abroad. We provide international health insurance, travel insurance and medical assistance to individuals, small businesses and global corporate customers all around the world. Bupa Global has over 2,000 employees and has offices in London and Brighton (UK), Dublin (Ireland), Miami (USA), Copenhagen (Denmark), Hong Kong (Greater China), and Dubai - (UAE), as well as in Egypt, Mexico, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador. Bupa Global is currently organised around five regional hubs: Bupa Global Africa, India & Middle East; Bupa Global Greater China; Bupa Global Latin America; Bupa Global North America and Bupa Global Europe. Application process: Timescales for reviewing applications will differ between regions, but you will always receive a response to your application. The recruitment process itself will vary per role and region, but you will be updated along the way via phone and email (so please look out for these!). To view what stage of the process your application is currently at, you can also log in and view your dashboard. If you are invited to an interview, a member of the resourcing team will be able to advise you on what to expect. This will vary in region, but will likely include an initial phone or digital interview, followed by one or more of the following depending on the role: Core capability interview; Technical/function specific interview; Online profiling assessment; Presentation, written task, role play; Assessment centre. If your application is successful and you’re invited to join the team, the resourcing team will guide you through your on boarding journey. Should you require any reasonable adjustments to be made or facilities provided to enable you to attend an interview, please do not hesitate to contact us prior to the interview at [email protected], so we can make adjustments accordingly.