Contact Center Officer - New EJobs-Dubai
Dubai -Contact Center Officer Job Opening in Dubai -. we are looking for Contact Center Officer for one of our client based company in Dubai -. all the Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview. Job Duties : • Receive in-bound calls from customers and prospects through voice, fax, e-mail and web while maintaining established standards for number of calls, pick-up time, duration of call, quality of call etc. • Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate. • Handle light back office work related to follow-up and customer complaints. • Maintain confidentiality of the company’s customers and data. • Adheres to the assigned shift schedule and avoid any late attendance • Keep abreast with the latest changes to any of the company’s procedures and new policies. • Handle sudden rush of calls, stressful periods, and call volume pressure. Requirements : • Graduate from a reputable university. • 1-2 years work experience in the Customer Service functions in a contact or call center is a must. Insurance experience in Customer relationship is a definite plus. • Excellent oral and written communication skills. • Excellent command of the English language, Arabic is a definite plus. • Should be a team player with an aptitude for customer service. • Welcomes training and development plans. • Ability to work under pressure and tight deadlines.
A leading Insurance company is look - FTI Consulting, Inc.-Dubai
Dubai -Customer Service Officer for an Insurance company Industry: Insurance Career: Mid Career Job Location: Dubai - Salary: AED 5001-7000 Experience: 5 - 7 Years Job Type: Full Time Gender: Any Contact No.: 0569449565 Email: [email protected] Street: Dubai - City: Dubai - Listed: November 12, 2019 2:51 pm Expires: 28 days, 20 hours Description A leading Insurance company is looking to hire Customer Service Officer. Job Location – Dubai - Salary – Upto AED 7,000/- Job Role- Receive and process customer requests, inquiries and complaints relating to company’s products and services. Ensure delivery of high quality service to customer in issuance of documents like policies, endorsements, certificates to the customers/brokers etc. in compliance with company’s set policies and procedures.
Mixologist - Food & Beverage - Burj Al Arab - Burj Al Arab - Jumeirah Group-Dubai
Dubai -About Jumeirah and Burj Al Arab: At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa and the Middle East. Burj Al Arab is managed by Jumeirah Group, the global luxury hospitality company and a member of Dubai - Holding. Burj Al Arab is designed to resemble a billowing sail and stands at a height of 321 meters. It is one of the most Photographed structures in the world and has been consistently voted the world's most luxurious hotel, with features including in suite check-in and check-out reception desks on every floor, round-the-clock private butlers and use of the hotel's Rolls-Royce fleet. the hotel's 202 luxury suites range from 170 to 780 square meters with a rain shower and a Jacuzzi in each suite, as well as six restaurants and conference and banqueting Venues. About the role: An opportunity has arisen in the Food & Beverage department at Burj Al Arab for a highly motivated and hard working Bartender. The main purpose of this position is to ensure the smooth and efficient running of the Food & Beverage Department, utilize upselling, support for the operation by providing administrational support. Your duties will include the following: Ensuring guests live the “Ultimate Experience” Being fully responsible for the bar operation in the outlet Ensuring HACCP standards, SOP’s, cleaning and all bar related work All special occasions and events will be taken care by and creating innovative cocktail, specials and recipes Taking care of the Mixo trolley and in charge to carry out the task on the floor. Being able to represent Jumeirah Restaurants Group for external & internal bartending competitions and advise all related participation and acts as a mentor for all junior colleagues Creating menus and check sales mix to make changes or upgrade with the coordination with the outlet/beverage manager Trying new methods, equipment’s required, new products and generates ideas for creativity Stocking the bar areas with, juices, soft drinks, glassware and condiments Developing a complete working knowledge of the menu items and their ingredients and preparation Ensuring the bar is presented with high quality and stylish recipes Keeping the bar records and files well updated Minimizing and controlling breakage Being creative and innovative during low seasons and high seasons to utilize revenue by implementing beverages, cocktails and mocktails Utilizing the outlet's computer system ringing up sales, printing checks, closing checks and completing closing readings Ensuring proper mixing, blending, etc. of drinks Being able to report any accident immediately, no matter how minor, to a manager Being able to carry trays, bus and reset tables with linen, china, glass and silver if requested Being flexible in assisting around different areas of the hotel in response to business and client needs Providing bar related training for the service staff Share bar related topics and information via notice boards Use expiry labeling effectively Assist the service team when needed About you: The ideal candidate for this position will have the following experience and qualifications: Have a Tertiary Education or Diploma in Food & Beverage Management Minimum of 1 year experience in a Mixologist role with standalone/branded restaurants Have a good command of the English language (verbal and written) and have experience working in a multicultural environment as well as Being IT literate Have genuine interest in assisting others, enjoy working with people and use techniques and styles of preparing beverages Have a full working knowledge of creating beverage menu, understanding of all cash up procedures Has the ability to handle customer complaints Has good time management skills and is able to make simple decisions that affect your own work or the guest's experience in a positive manner About the Benefits: This position offers a highly competitive salary and package which includes: fully furnished shared accommodation, free transport to and from your place of work, uniform, laundry services, meals during working hours, You will be entitled to one return ticket to your home destination, which will be paid in two installments, one per anniversary year, medical coverage as well as accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.