Call Center Agent - New EJobs-Dubai
Dubai -AED2,500 a monthJob DescriptionCall Center Agent Job Responsibilities: Establishes insurance policies by obtaining client information; determining eligibility; customer service; maintaining database.Call Center Agent Job Duties: Obtains client information by answering telephone calls; interviewing clients; verifying information.Determines eligibility by comparing client information to requirements.Establishes policies by entering client information; confirming pricing.Informs clients by explaining procedures; answering questions; providing information.Maintains communication equipment by reporting problems.Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.Updates job knowledge by studying new product descriptions; participating in educational opportunities.Accomplishes sales and organization mission by completing related results as needed.Call Center Agent Skills and Qualifications: Verbal Communication.Telephonic Skills.Listening.Data Entry Skills.People Skills.Informative and customer focused.Customer Service.Attention to Detail.Professionalism.Multi-tasking.Job Type: Full-timeSalary: AED2500.00 /monthJob Type: Full-timeSalary: AED2,500.00 /monthExperience:customer service: 1 year (Preferred)
Location:Dubai - (Preferred)
Senior Generalist (Account Director) - Secondment Oil & Gas... - McKleenz-UAE
UAEAccount Director / Ass Director level position for an incredible in-house client secondment through our global client agency side. You will ideally be from the UK looking to more to Abu Dhabi with Oil & Gas experience in Corporate Communications. Ideally you will have health and safety experience due to the nature of the field. ROLE + RESPONSIBILITIES Directors are active leaders in their practice, team and office. You will be a role model for your team and a ‘trusted consultant’ to your clients. At this level, you have the experience and autonomy to independently lead a portfolio of retainer and project campaigns across practices and publishing channels (traditional and social; earned, owned, shared and paid). Your creativity has ample chance to shine as you look for opportunities to retain and grow clients, and deliver award-winning work. SKILLS + COMPETENCIES At this level, you will be able to: CLIENT CONSULTING Independently counsel with confidence, maturity and professionalism on integrated communication strategies, stakeholder engagement, digital and social media plans and content strategiesBe a trusted advisor, adding value to client relationships, assisting clients in achieving their business objectives and building incremental businessConfidently articulate and apply the 3P approach to existing and potential clients; train teams on how to actively apply this narrativeBe bold; pitch and deliver innovative ideas to clients and develop creative solutions that boost their brand’s reputationFluently and confidently discuss social and digital strategies with client, with an understanding of the role of SEO, website build, app development within an integrated marketing plan PR/COMMS EXPERIENCE Demonstrate understanding of earned, owned, shared and paid channels, and recommend approaches for eachDeliver strategic senior counsel on content marketing, including how the content is published (channel, timing, optimization, influencer engagement)Ensure projects are delivered on time, on budget and exceed client’s expectations in terms of results and professionalism; manage resources, review and approve client deliverablesBe confident in managing and resolving challenges with clients around scope, performance, results and similar issuesAct as a leader in storytelling and propose innovative multi-channel content strategies for clients that generate new revenue streamsDevelop and discuss an appropriate and transparent reporting, review and insight model that will demonstrate successes and identify failings of activity with clients in a positive and productive environmentLead in understanding, addressing and seeking positive resolution to client issuesUnderstand the central question model and use it in practiceCreate, lead and deliver presentations with impactLead and facilitate effective brainstorms internallyAnalyse an online digital and influencer audit and deliver recommendationsAct as the brand guardian and quality control for clients LEADERSHIP/TEAM WORK Demonstrate a clear ability to lead teams to successful revenue growth; including staff allocation, motivation, structure, resourcing and coachingSupport the practice lead and regional management team in terms of agency/sector vision and model the desired behaviourEmbody the agency vision and culture of collaboration with your teams and lead by exampleAct as a rigorous Line Manager; develop SMART career plans for direct report/s, be diligent in performance management in line with global structure, and mentor/coach team members to develop their potentialPlay a central role in recruiting new talent and retention of existing talent in the team/agencyActively encourage and support your direct reports in attending training as well as other relevant training events within or outside the agency Business Acumen Identify new opportunities and play a proactive role in terms of proposal development, pitching and conversion using the full Creative Process and other structures for new business developments. Lead new business pitches and make an active contribution FINANCIAL MANAGEMENT Assume responsibility for budget monitoring, revenue forecasting, fee negotiation, staff planning and managing over-servicing levels for profitabilityDrive impactful internal and external marketing activityDevelop relationships with regional professional bodiesComplete timesheets at the end of each week, monitor completion by all direct report/s – mandatoryDevelop and draft high standard award submissions PROFESSIONAL DEVELOPMENT Exemplify the company’s ethics, vision and values in daily workBuild on your emotional intelligence and self-awarenessIndependently, assume a greater level of responsibility and accountability for client relationships, driving your practice area with revenue targetsCreate and drive initiatives to strengthen skills and culture of practice area/office through training and/or office responsibilitiesTake a lead role on strategic consultancy services such as media training, messaging, strategy development, flight school and crisis preparation/handlingBe seen as a leader within your office; display gravitas; manage difficult client relationshipsSuccessfully manage employee issues and difficult employee communications to a productive outcomeBuild a presence in the industry and develop a network of contacts to deliver new business leads and insightsComplete mandatory training courses IDEAL ATTRIBUTES Oil and Gas/or similar industry experience Agency experience preferable Excellent written and oral communication skills Proven presentation and planning capabilities Ability to multi-task and work in a team environment Bilingual English/Arabic is an asset but not essential BENEFITS Competitive salary Relocation package Full International medical insurance 22 working days holidays per year Yearly flight ticket to home country For more information on this exciting opportunity please contact Claire Wiseman to discuss in strictest confidence. E: [email protected] Apply below to be considered for this opportunity or share this message with a friend that might be interested and you could be eligible for our referral reward scheme! Please note due to the high volume of applicants if you have not heard from one of us here in team London you have unfortunately not been selected on this occasion, we may be in touch in the future with other opportunities Capstone Hill: Public & media relations, corporate & public affairs, digital, marketing communications, stakeholder, government & investor relations. Working across UK & Europe, North America, the Middle East, Asia and Australasia. New York – Chicago — LA – London – Sydney – Melbourne
Director of Finance - Healthcare - -Dubai
Dubai -Excellent Job opportunity to work for Top-Notch and fastest growing Value Chain Healthcare Organization in UAE/ GCC Region. This is an important role as a functional leader who is responsible for the efforts, results and success of the finance and accounts department. Provide financial advice and support to help senior executive members to make key decisions.Position : Director - FinanceLocation : Dubai -Level : Functional LeaderJob Description: Oversee, review, direct, facilitate and implement the annual budgeting process including cash flow forecasts and operating and capital budgets for each operating unit. Responsible for the consolidation of financials of the company spread across different units/ entities for the review of the management and supporting key decision making for the business. Seek out methods and practices to minimize financial risk. Responsible for the performance of the finance and accounts and revenue cycle management departments with direct line of authority for the corporate staff positions of: o Manager, Revenue Cycle Management o Manager, Finance and Accounts o Deputy Manager, LAB MIS o Analyst Responsible for developing and implementing financial policies and procedures o Ensures financial strategies and practices align and effectively support the achievement of the organization's objectives o Ensures compliance with IFRS o Manages internal and external audits with tier 1 firms Responsible for ensuring the quality, accuracy and timely reporting of financial and operational dashboards to support senior executives to make key decisions Responsible for process re-engineering and expense reduction initiatives Provides leadership in risk management initiatives and internal control measures Member of the Executive Committee acting as an ambassador for the company and leading continuous improvement and positive impact measures internally Developing banking relationships, arranging debt financing and conducting equity placements Working with various stakeholders on the financial feasibility of new products for insurers and corporates Responsible for oversight and validation of legal drafting of agreements Supervise financial assistants and other employees in the facilitation of day-to-day operations, including tracking financial data, invoicing, payroll, etc. Contract auditing services to ensure financial monitoring is up-to-date Create and maintain relationships with service providers and contractors, Investment / PE Firms and should be strong at due-diligence process. Responsible to drive finance & accounts team on a day-to-day basis for the various task to support business operations.Desired Candidate:Qualified Chartered Accountant (C.A) / Certified Public Account (CPA) with twelve to eighteen years of progressive financial leadership and experience. Five or more years in a multi-faceted value healthcare company, or a large independent healthcare company or a physician-owned group practice setting Master’s Degree in Accounting or Finance and a CPA would be preferred Ability to communicate financial concepts and practices to non-financial healthcare leadership team members Extensive experience in leading the annual budgeting process and the performance review cycle Demonstrated success in managing multiple priorities and achieving outcomes in a timely fashion Experience in (i) revenue cycle management, (ii) negotiating insurance contracts and arrangements and (iii) credit management with third party vendors/suppliers Robust cash flow management track record Process design, system implementation and IT implementation and automation experience is essential Managing a cross-functional team Analytical capability Credibility with the healthcare/ insurance community Proven track record in building high-performance teams; encouraging partnership across a complex business and ensuring that proper talent development has been conducted Exhibits excellent leadership and communication skillsJob Type: Full-timeExperience:Finance: 10 years (Preferred)
License:Chartered Accountant (C.A) / Certified Public Accountant (Preferred)