Assistant Manager - Bricks Family Restaurant - -Dubai
Dubai -The Role Play Your Part The Assistant Manager - Bricks Family Restaurant will ensures a smooth service as a hands-on manager. Support the team (Model Citizens) in their duty and act as a role model to achieve operational effectiveness, employee development, guest engagement and cost controls within the assigned cluster. Main Responsibilities - Restaurant Operations: Oversees and coordinates the operational effectiveness of all assigned locations. - Implements and enhances high level of service, quality, guest engagement and sanitation standards within the facility. - Ensures that all guests are served in an efficient and friendly manner with children as a primary focus. Must understand and meet all guest expectations and have the ability to communicate positively to all guests and employees. Communicates operational and financial objectives to team members on a daily basis. - Training and Development: Responsible for motivating, training, cross-training and developing the employees on and off the job. Provides positive and constructive feedback to all team members to improve performance output with the assistance of the Manager. - Requires working knowledge of resort food safety, HACCP, cash handling, guest service and general safety policies and procedures and share this knowledge with others daily. - Management and Financial Support: May assist in the weekly scheduling of all Front of House employees. Monitors labor hours on a shift to shift basis and ensures that payroll reports are accurate. May assist with the daily ordering and receipt of food and supplies. - Monitors handling of cash and inventory control, referring any issues for investigation to HOD or Duty Manager. Responsible for comparing actual and budgeted figures on a daily basis and acting upon them. Controls ordering, waste and usage of all goods. - Loss Prevention: Acts as a key contact and training leader in all areas of loss prevention and waste, in accordance with Merlin and resort policies. - Human Resources: Implements and enforces all company and divisional policies and procedures. Gives assistance to the Manager in the implementation of progressive exemplary and disciplinary action in line with performance and policy regulations. Must be familiar with all HR documents regarding hiring, interviewing, coaching, counseling, internal transferring, promoting, performance evaluating and employee benefits. - Safety and Sanitation: Ensures that all team members are trained and execute proper safety and sanitation requirements at all times. Oversees that all employees are knowledgeable and follow required company rules and HACCP guidelines. Must have ability to recognize and report any possible safety hazards to the Manager or safety representative. - Hands on approach and support other F&B operations in the Hotel Resort when required - Manager on Duty by scheduled rotation Requirements Requirements - Managerial experience of Restaurant operation of similar capacity. - Ability to motivate Team members to perform exceptional - Ability to conduct meetings, briefings and maintain communication in a positive and motivational manner. - Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts. - Knowledge of UAE, related Municipality / Health, Hygiene & Safety rules, HACCP Health & Safety Managers/Supervisors are responsible for all aspects of Health, Safety & Security within their department, in line with the Group Policy (HS001). In particular, they must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees under their management are aware of the Group Health, Safety and Security Policy and their obligations under it. They must ensure that safe working practices are monitored, and that risk assessments and procedures are reviewed regularly. Where incidents do occur, they must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated. Are You a Star? In order to be qualified for this role you should possess the below criteria: - Bachelor's degree in a related field or equivalent experience required - 2-3 years of successful culinary experience in a similar position within a comparable hotel/restaurant offering - Experience managing a team of direct reports with a proven track record of motivating a team to provide an outstanding dining experience The Best Part of The Story We offer a competitive salary and benefits package which includes; housing allowance, comprehensive medical coverage, life and accident insurance and other generous allowances. We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company. About the company Dubai - Parks and Resorts offers new heights in experiential entertainment through an inspired concept that brings the best of the east and the west in the entertainment industry. Conceived and developed by Meraas Holding, Dubai - Parks and Resorts articulates the Dubai - leaderships vision of positioning the emirate as a compelling global tourist destination. The first phase of Dubai - Parks and Resorts will comprise three theme parks: motiongate Dubai -, Bollywood Parks Dubai -, and LEGOLAND Dubai -. The development will also feature Riverland - a grand entrance plaza and Lapita, a family themed hotel. The first phase is scheduled for completion in 2016. Ground work commenced on site in February 2014
Sous Chef - LEGOLAND® Hotel - -Dubai
Dubai -Play Your Part Assist the Senior Sous Chef to manage a team of Chefs to ensure that the restaurants and all outlets are managed with high standards of food quality and proper managing of cost to ensure maximum profitability. Main Duties: Leadership Set high personal and professional standards for the departments under by your own performance. Recognize outstanding individual performance and deal with substandard performance fairly, immediately and constructively Give clear, concise directions, provide support and supervise the chefs to ensure that directions are properly executed. Seek responsibility and take responsibility for your actions and the actions of those reporting to you. Establish a climate of motivation and enthusiasm in your division. Actively participate in the F&B division’s revenue and cost control strategies. Understand and ensure implementation of policies and procedures pertaining to your division’s operation. Get the right people in the right job. Constantly seek to develop the expertise of those reporting to you. Have a deep understanding of the hotel’s Vision and integrate this into your daily activities. Adjust to changes in job requirements and the hotel’s operational strategies to meet business needs. Exercise moral judgment, imagination and courage in the practice of leadership. Budgeting and Finance Assist the Executive Sous Chef in the preparation of the annual business plan. Monitor the Kitchen budget and discuss with the Executive Sous Chef on the corrective action where necessary. Control cost whilst ensuring the hotel’s Guests expectations are exceeded. Marketing Have a keen understanding of the hotel’s market segments and their expectations. Constantly seek to identify unmet Guest’s needs and work towards developing new/improving current products and strategies to sustain our competitive advantage. Know the hotel’s current and potential competitors. Understand the product image the company aims to project and ensure that image is reflected in every aspect of the manner in which you manage the departments under your supervision. Be present in front of guests and engage during the meal period at the buffet stations. Communication Communicate effectively within the organization at all levels using the most appropriate communication method for the matter concerned. Conduct regular brief, concise, will prepare meetings and ensure follow-up. Communicate with Guests and be visible in the local community as a representative of the hotel. Organization Maintain an efficient and effective kitchen administration system. Set policies and procedures pertaining to the kitchen and stewarding operation and ensure all manuals are up to date. Ensure all kitchen and stewarding policies and procedures are in synergy with related departments and Hotels guidelines. Understand the hotel’s general policies & procedures and align all your division’s activities and your personal actions as a senior manager. Participate in the hotel’s duty management roster. Maximize the use of available technology and systems to get results. Ensure the facilities, equipment and offices under your supervision are maintained in excellent condition. Technical Competency Know your job and continue your self-development by self-directed learning and participation in company sponsored training programs. Assist in the operation at peak times and any other times business needs require your hands-on assistance. Work together with Accounting to organize inventories in the departments under your supervision. Be visible in the operation and ensure implementation of quality standards. Lead or otherwise facilitate the transfer of information regarding priorities, assignments and problem solving at the various briefing sessions each day. Have a good understanding of the hotel’s emergency procedures and ensure implementation of those related to the departments under your supervision when required. Represent the Senior Sous Chef in his absence. Ensure clean kitchens, hygienic work procedures and high safety standards. Assist the Executive Sous Chef in minimizing spoilage and wastage. Work together with the Senior Sous Chef to develop menus that are cost effective and in accordance with trends and market demands. Assist the Senior Sous Chef in maintaining low food cost whilst achieving high food quality. Monitor implementation of all kitchens related energy conservation programs. Health & Safety: To take reasonable care for the health and safety of himself and of other persons who may be affected through your work activities. To cooperate with and support the LEGOLAND Dubai - Management to allow the business to fulfill its legal responsibilities through: Following reasonable instruction related to health & safety. Reporting dangerous situations or deficiencies in health & safety arrangements To only use work equipment in accordance with training. To not interfere or misuse anything provided for the purposes for health & safety. Are You a Star? In order to be qualified for this role you should possess the below criteria: Diploma in a related field or equivalent experience required 2 – 3 years of successful culinary experience in a similar position within a comparable hotel/restaurant offering Experience managing a team of direct reports with a proven track record of motivating a team to provide an outstanding dining experience The Best Part of The Story We offer a competitive salary and benefits package which includes; housing allowance, comprehensive medical coverage, life and accident insurance and other generous allowances. We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company.
Assistant Insurance Manager (Marine) - -Dubai
Dubai -About the Business DP World is a leading enabler of global trade and an integral part of the supply chain. We operate multiple yet related businesses – from marine and inland terminals, maritime services, logistics and ancillary services to technology-driven trade solutions. We have a portfolio of 77 operating marine and inland terminals supported by over 50 related businesses in 40 countries across six continents with a significant presence in both high-growth and mature markets. We aim to be essential to the bright future of global trade, ensuring everything we do has long-lasting impact on economies and society and creates a better future for everyone. Our dedicated team of over 37,000 employees from 110 countries cultivate long-standing relationships with governments, shipping lines importers and exporters, communities, and many other important constituents of the global supply chain, to add value and provide quality services today and tomorrow. We make sure cargo keeps moving so people have the things they need, when they need them, helping economies grow and nations prosper. It’s an important job, and one that requires smart, proud, passionate people working all across the world – people who are not afraid to innovate and find new ways of driving our business forward. We foster a culture of collaboration, innovation and respect. Our global workforce is made up of 45,000 people with over 110 different nationalities who bring their experience and expertise together, allowing us to be a global leader. By thinking ahead, foreseeing change and innovation we aim to create the most productive, efficient and safe trade solutions globally. About the Role Reporting to the Group Insurance Manager (Marine), the role will assist and support in various types of marine insurance activities across the DP World Group including POML, to ensure it is well coordinated and in sync with the rest of the business. In addition to ensuring a coordinated insurance strategy is executed as part of the broader DP World Group Insurance Department. Key Accountabilities Assist and support the DPW Group Insurance Manager (Marine) with the annual renewals and subsequent day-to day management of policies. Provide support in handling marine claims (up to pre-agreed limit of value with the manager) arising under various Group marine insurance policies. Provide support during insurance renewals for Marine policies: Collect Renewal Data Verify material changes to the business Verify all information is accurate and correct prior to issuing to placing brokers Ensure all renewal documentation, inclusive of premium invoicing from insurers and brokers is received in a timely manner and that such documentation is distributed to marine business units Maintain updates on all fleet lists and ensure any material changes related to the vessels and fleets are communicated to brokers and insurers in a timely manner. Field basic daily insurance queries from the fleets and refer complex enquiries to the DPW Group Insurance Manager (Marine) and/or brokers/insurers. Keep records of industry updates and general advices as well as specific notices received from insurers and update the fleets as necessary. Liaise with the fleet teams to collect various marine claim supporting documentation. Monitor timely notification of claims to brokers / insurers via the DP World Group Claims Handling System and follow up on open claims in progress until they are agreed by insurers for reimbursement and paid in full. Keep and maintain all insurance policy wordings, claim adjusting reports and records of collected claims funds. Liaise with other aspects of the DP World Group Insurance Program such as Risk Engineering Surveys and Loss Prevention initiatives. Assist to identify and provide a range of risk management support services to help manage risk at source via liaison with DP World’s Risk Engineering and Loss Prevention programs. OTHER Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviours in harmony with DP World’s Founder’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies. Perform other related duties as assigned. Qualifications and Experience In order to give credible support to the organisation and be successful in this role, the ideal candidate will have the following: Qualification Tertiary qualified in relevant degree. Experience Minimum 5 years practical experience in managing insurance for organizations that are medium to large in scale and complexity of an industrial type (e.g. construction, infrastructure, manufacturing) 5 years exposure to international operations and working in a multi-cultural environment, with either an insurer, broker or internal insurance team Skills Ability to work with all classes of marine insurances with minimal supervision Technical insurance management, commercial contract reviews and commercial acumen; A good understanding of the emerging trends and developments in insurance management practices in multi-national organizations High ethical standards Strong presentation and facilitation skills, both externally and at all levels of the organisation