Account Manager - GetBEE-Dubai
Dubai -Job Summary SUMMARY OF POSITION: Account Manager is responsible to perform all the sales activates in assigned region through key accounts and supporting channel partners, directing and providing support to achieve maximum growth and profitability in line with organizational values, vision and objectives ESSENTIAL FUNCTIONS : Ensure achievement of budgeted numbers of sales, net contribution Ensuring discipline in parameters like DSO and full support to credit control teams Adherent to all the Company Policies, Procedure and business ethics DEPARTMENT SPECIFIC/ON-GOING FUNCTIONS : Manage key Accounts and distributors to achieve the overall objective of sales numbers Provide best in class customer experience by continuous alignment with operations teams Regular reporting on performance, pipeline outlook, market and competitor developments Regular feedback and interaction with marketing team to execute effective campaigns Regular performance reviews with channel partners to identify growth opportunities and remove obstacles MINIMUM REQUIREMENTS : Education: B.Sc./ M.Sc. in Chemistry/Biology or any other related discipline Experience: 4 - 5 years of sales experience in laboratory supplies industry with min. Broad experience is preferred (chemicals, consumables and smaller equipment) along channel management experience Preferred Skills/Qualifications: Ability to solve problems and make effective decisions within time constraints Skills/Competencies: Ability to listen and deliver customer solutions Ability to drive Sales and channel partners Understanding of customer and market dynamics Achievement orientation Other Skills: Interpersonal skills Communication skills Time management and prioritization Account Manager would be required to interact with the following job roles to meet his/her accountabilities Internal Interactions : Marketing; Production; Distribution; Commercial; Supply Chain External Interactions: Key Accounts Distributors / Competitor Distributors Suppliers WORKING CONDITIONS: Home based Travel/ Fieldwork: 30% - 40% of the time We will use the personal information that you have submitted to us in order to consider your application for the relevant role. Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.
Application Support Engineer - Deerfoot-Dubai
Dubai -Temporary, ContractApplication Support Engineer – Rate TBC Long term contract Dubai - Are you looking to gain commercial exposure to an international client? An opportunity to work for one of the most prestigious organisations in the world based in Dubai - has arisen for an Application Support Engineer to work on a long term contract basis. Key Skills: Global Connect TechnologiesSplunkService NowAnsibleAutomicOracle – PL/SQLLinux/Unix commandsInformatica ETLTIBCO AdministratorWebLogic, JBOSS basicsSQL ServerSharePoint and O365 Administration.Net / Java. Secondary Skills: Hands-on experience for the Operation and Maintenance of Avaya Systems: Avaya Communication Manager (CM), CMS and ASA, Avaya Session Manager, Avaya Contact Recorder, Avaya Enablement Services, Avaya Viewer, Dialogic Gateways, WebLM, Nortel (Avaya Blue), AVAYA Aura Contact Center (AACC).Knowledge and experience with Avaya Media Server Platforms including Multi-Carrier Cabinets G-Series Gateways, LSP and ESS systems. JOB RESPONSIBILITIES: To identify recurring problem areas, articulating trends for root cause analysis and providing information to problem management. Ensure that assigned problems are defined and analysis inline with the Problem Management Process. Ensure that solutions to problems meet the architectural standards within the technology area and impact to the business is minimised.To be an interface with different technical teams, applications teams and Customer support teams and dissipate the solutions required for all incident management and service request for all assigned business areasLiaise with vendors, IT coordinators and other IT teams to ensure a high level of system availability.To work towards resolution of incidents across various technologies and platforms.To update the status of an incident or service request in the tool. To make sure that they hold up-to-date information before acting on any incident or service request to insure that tool and relevant teams are updated.Ensure escalation and other sectional procedures are maintained, proactively informing management of process or procedural improvements.To provide workarounds / solutions to be updated in the Known Error database to Problem Management Team.To proactively identify and highlight issues, to reduce the possibility of system downtime for users.To provide required statistics and assistance to
Premier Wealth Relationship Manager - -Dubai
Dubai -Premier Wealth Relationship Manager About HSBC HSBC is one of the world’s leading banks, with a network covering 67 countries and territories. Our global reach means we offer many ways for you to develop your career. We offer an inclusive, values-led culture, tailored learning and development programs and competitive benefits. We have roles in retail, commercial, investment and private banking and a range of operational and functional teams. Role Overview To acquire, establish and grow Premier customer relationships to achieve the RBWM Wealth (Investment & Insurance) sales and service targets. To maximize profitability through portfolio growth, share of wallet, customer retention and growth of high value customers. Duties & Responsibilities Leadership & Teamwork Work with other Premier Wealth Relationship Managers to ensure a consistent approach and application of the Global Premier proposition and provision of Wealth Management solutions to Premier customers Set an example to colleagues in terms of delivering sound, appropriate Wealth solutions and customer service excellence Take full responsibility for own personal development Operational Effectiveness & Control Support RBWM in the continuous improvement of the bank’s sales processes and service standards Maintain and observe HSBC internal control standards, ensuring that business risks are managed and operational procedures comply with Group and local regulatory standards and guidelines Qualifications Knowledge / Experience University graduate – Essential A minimum of 4 to 6 years of sales & service experience in financial services industry Strong financial services knowledge and experience building relationships with high net worth individuals Professional financial qualificiation preferred (i.e., CEFA or equivalent qualification) Experience developing a sales strategy and a proven track record in achieving sales targets Familiarity with financial markets, good knowledge of wealth management products including insurance & investment Experience developing customized Wealth solutions for clients Understanding of the HSBC Group, including cross business awareness is a plus Skills Strong selling and presentation skills regarding Wealth / Insurance & Investment solutions Excellent interpersonal skills, including influencing and relationship building Excellent planning and organizational skills Excellent analytical and problem solving skills Accuracy – ability to get it right the first time Business Area Retail Banking and Wealth Management (RBWM) serves more than 50 million customers worldwide. Our employees help customers to manage their day-to-day finances and save for the future. We offer career opportunities ranging from customer service and relationship management jobs in branches to roles in product development, sales, strategy, asset management and insurance. There are many career opportunities in Retail Banking and Wealth Management, from customer service and relationship management jobs in branches to roles in product development, sales, strategy, asset management and insurance. Generalist, specialist and managerial roles are available at all levels. For more information visit http://www.hsbc.com/careers/explore-our-business Why HSBC? We put diversity at the heart of our business and we take our responsibility to develop our talent seriously. Joining HSBC will give you the chance to work in a collegiate, supportive and inclusive environment in which we seek to develop and promote people based on merit. We will provide you with tailored training and support to help you identify and follow your chosen career path, as well as access to a range of market-competitive benefits. What to expect at HSBC The chance to realize your ambitions Globally connected careers A strong emphasis on values Learning and development opportunities An inclusive, meritocratic culture Market-competitive benefits Global Careers Opportunities Visit our Global Careers site where you can explore our business, meet our people and find useful application hints and tips http://www.hsbc.com/careers Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets