Associate Tech Support DSS - -Dubai
Dubai -Work Locations : Hilton - Regional Office - Dubai - Bldg 15 Office 101 PO Box 500200 Dubai - Internet City Dubai - 500200 Position Summary: This position reports to the Mgr. of Corp. System Support operating out of EMEA. To serve as the onsite technician in support of Hilton deployed technologies. What will it be like to work for Hilton? Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 5,100 properties with more than 838,000 rooms in 103 countries and territories. In the nearly 100 years since our founding, we have defined the hospitality industry and established a portfolio of 14 world-class brands, including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 69 million members in our award–winning customer loyalty program, Hilton Honors. What will I be doing? • Manages the performance of services to customers, ensures that service levels are achieved in line with the department goals. • Build services relationship with customers and conduct service performance review, and reviews service quality and processes. • Provide management and performance reports. • Effectively, professionally, and respectfully represents other Information Technology staff members, teams, and their services to the client community. • Provides support for all Information Technology products and services. Support which may include answering questions, troubleshooting problems, teaching or instructing customers regarding software or hardware functionality, and communicating policy. • Determines the most effective manner to resolve customer's technical issue while adhere to the predefined solutions set by the Standard Systems Engineering team. Engages in research and in-depth troubleshooting to resolve technical issues. • Records required customer and problem information in the Hilton ticketing system. Updates tickets with appropriate journal entries of activities, and closes tickets with resolution entered upon completion of the job. • Resolves Level 1 & 2 work orders. Elevates complex and/or high priority problems to the appropriate support groups for resolution. • Verifies that suggested solutions effectively resolve the users' problems through verbal or email follow up. • Works on support desk related projects as assigned by supervisor. • Assist in developing long-term strategies and capacity planning for improving the Corporate Systems Support operations. • Support and manage LAN room equipment and all apparatus including the cable patching. • Ability to perform overtime works that are outside of the normal business hours. What are we looking for? • Solid previous experience in desktop troubleshooting and repair. CompTia A+ certified is a plus. • Working knowledge of current market technology, protocol, operating systems and standards. • Ability to operate tools, components and peripheral accessories. • Ability to read and understand technical manuals, procedural documentation, OEM guides. • Ability to conduct research into computer related issues. • Ability to present ideas in user-friendly language. • Ability to work in a team-oriented environment. • Ability to work out side of normal business hours and perform on-call duty during holidays and weekends on rotating basis. • Ability to work in the LAN Room settings and able to identify the variety of LAN equipment and apparatus. • Ability to support conference room technology including but not limited to Cisco Telepresence System. • Ability to support and operate BackupExec software and fluent with the tape backup system • Ability to work with HP Proliant and the likes servers, setting up Disk Array What benefits will I receive? Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the Go Hilton Team Member Travel Program, which provides reduced hotel room rates for you, your family & friends! We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton. Required Qualifications: • Previous relevant work experience • Proven related experience in a relevant field • Comptia Net+ or better • Possible After Business Hours On Call Preferred Qualifications: • To hold a college education or Bachelor's equivalent degree • Significant relevant experience in a related field EOE/AA/Disabled/Veterans Schedule : Full-time Brand : Hilton Corporate Shift : Day Job Job Level : Team Member Job : Technology
MS Dynamics CRM Consultant - JobSinary-Dubai
Dubai -We are looking for Microsoft Dynamics CRM Consultant for Dubai - location for our Banking ClientClient: BankingPosition: MS Dynamics CRM ConsultantLocation: Dubai -, UAEJob Description -Minimum of 5 years of experience in administration, configuration, customization, programming (X++, .Net, SQL Server, SSRS), testing, implementation and support of Microsoft Dynamics 365Unified Operation FrameworkStrong experience in developing analytic reports and dashboards using Microsoft Power BIAdminister, configure, secure and provide support for Microsoft Dynamics 365 and to all other internal business systems.Implement new functionalities and change requests in Microsoft Dynamics 365 from Technical requirements gathering phase through development, testing and deploymentJob Type: Full-timeExperience:MS Dynamics: 5 years (Required)
Tech Lead - Argyll Scott-Dubai
Dubai -PermanentAs a Team Lead you'll lead a high performing team in all aspects of developing and the architecture of new application services. You will have the opportunity to work on cutting edge technology and new product development in an established company that is rapidly growing. This is a great opportunity for an experienced Engineering Manager who is excited about coding, search, data analysis and solving complex problems and who enjoys building highly scalable and performant distributed systems leveraging cloud computing platforms. Manage a team of highly skilled Software Engineers Recruit, hire and mentor Software Engineers Lead the design and development of software and algorithms to solve business problems and challenges while ensuring scalability, reliability, performance and security. Work in cross functional feature teams and own modules end to end from inception through test to delivery. Interact with different stakeholders to for requirements elicitation. Research on and apply new technologies and best practices. Design and create scalable API's for internal and public consumption Provide task estimations and deliver quality code on time Build components for a robust message oriented middleware What you will need Extensive experience programming in Python, Java, Go, Scala and/or C, C++. Building RESTful APIs. Cloud application development using AWS services including but not limited to EC2, Kinesis, EMR, RDS, DynamoDB, ElastiCache, SNS Hands on Linux Experience Test Driven Development Minimally a Bachelors in Computer Science/Engineering, related degree/ equivalent experience Minimum 3 years' experience as an Engineering Manager with prior experience as a Software Engineer. Experience with programming languages as (Java, Python, C#, .NET). Preferably E-commerce industry experience. Preferably experience with Micro-services. Excellent command of English language and preferably Arabic language.