Customer Service/Receptionist Team Leader (Health Care) - Dubai Herbal Treatment Centre-Dubai
Dubai -Hiring Customer Service Team Leader We are currently looking for young,dynamic, self-motivated customer service professional who wants to move hercareer forward.This position reports to the CustomerService Head and is responsible for the supervision and coordination of theactivities of the team engaged in handling customer service desk duties, deliveringa high standard of patient care and services to all customers, whereby your role will include key responsibilities such as:Demonstrates commitment to Customer Satisfaction.Execute general customer service activities (customer interaction, booking management, billing processing, handling calls)Guide and direct customer service team towards achieving operational goals.Ensure that customer service team has excellent communication, problem-solving and professional phone etiquette skills for achieving customer satisfaction.Ensure that customer complaint are resolved professionally.Handle significant incidents that cannot be resolved by CSRs.Determine work procedures, work schedules, and workflow for the customer service team.Ensure that the customer calls are handled and answered in a timely and accurate fashion.Conduct meeting with Manager to discuss the process improvements and issues.Maintain in-depth working knowledge of the company’s brands, systems and processes.Monitor business and process metrics to measure and manage customer service effectiveness.Maintain communication with customers via emails, phone calls, emails, etc.Prepare documentation and reports on routine customer correspondence for future reference purpose.Carries out any other reasonable tasks requested by the Manager to aid the smooth running of the DHTC.EducationDiploma/Bachelor's DegreeExperience3+ years’ experienceof managed care or health care experience with a minimum of two years in asupervisory or team leader capacityExperience in Medicalcentres, clinics and Hospitals preferredPreferably bilingual,can speak, read and write in Arabic and English.Functional SkillsFemale applicants onlyExperience in the patientescalation resolvingGood written andverbal English communication skillsShould have stronginterpersonal skills.Should have Customer-oriented,friendly but professional approachAbility to workcohesively as part of a multi-disciplinary team.Ability to work in aflexible schedule which involves shift patterns and weekend work.REMUNERATIONCompetitive Salary + Annual benefits. Interested candidates may forward their CV athr (at) Dubai -htc (dot) comclearly stating their salary expectations, availability & current visastatus.Job Type: Full-time
Clinical Instructor - www.ejobster.com-Dubai
Dubai -Clinical Instructor Job Opening. Currently we are looking for Clinical Instructor for our company. location Dubai -. Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview. Job Duties and Responsibilities: • Teaching assistants work full time in the department and support faculty members in the teaching load. • They supervise laboratories, field training and other activities in the department. • Teach lower level introductory courses according to department needs. • Perform administrative tasks according to the department direction and needs. Job Requirements and Qualifications: • Must have obtained a Bachelor’s Degree in Pharmacy • Applicants must possess a Master’s degree and Ph.D. or a Master degree in Clinical Pharmacy from an accredited university. • Full command of English language is required. • Preference will be given to applicants with direct patient care experience in hospitals and/or medical clinics.
Staff Nurse (Filipino) with DHA License - First Response Healthcare LLC-Dubai
Dubai -AED4,500 - AED8,000 a monthNOTE: This position is not Homecare Nurse. Its to assist in Doctor Visit.Only DHA Licensed Female Nurses should apply.First Response Healthcare LLC is one of Dubai -’s leading Home Healthcare Company. With a highly trained and qualified staff of doctors, who specialize in treating a range of ailments, we focus on making our services the fastest and the most efficient as compared with any other service-provider in the industry. Chasing the best in an industry as competitive as ours, we expect our employees to give their best and understand the need to provide them with the best. We respect hard-work, sincerity and innovation, and encourage diversity at work.We are currently hiring for Nursing position to assist our doctors in treating VIP Guests and if you are someone who is looking to give your career the right boost, we have all it needs. Do you?Required ProfileFemale NurseShould be licensed in UAE, preferably by Dubai - Health Authority (DHA)Should have following work experience - Emergency / ICU / HospitalShould have minimum 2 years’ experience relevant to the positionShould have worked in Dubai - for minimum 2 years in healthcareShould be able to join immediatelySkills RequiredUp to date in clinical nursing skills with respect to equipments and proceduresAble to work without supervisionShould have knowledge in computers and MS officeShould be flexible & adaptableCompensation & RewardsOne of the best in the industrySalary Payments are always on time for the employeesRobust evaluation matrices to plan a career growth for the employees.Job Type: Full-timeSalary: AED4,500.00 to AED8,000.00 /month